Customer Reviews for LG 5.2 cu. ft. High-Efficiency Top Load Washer with Steam and Turbo Wash in White, ENERGY STAR

[This review was collected as part of a promotion.] Bought all new LG appliances 3 years ago. Washing machine corroded badly and compressor on refrigerator broke down. Luckily these were common problems and past class action law suits paved the way for free repairs. Still a hassle to get repairs made and I will not buy LG appliances in the future.

[This review was collected as part of a promotion.] It is a nice machine. Does a very good job of cleaning the clothes.

[This review was collected as part of a promotion.] I bought this washer 2016. FIRST BREAKDOWN JUST A BROKEN WIRE.

[This review was collected as part of a promotion.] Sometimes gets stuck on repeating rinse cycle when doing bedding and towels.

[This review was collected as part of a promotion.] I bought this washer less than a year ago and it is broke down more than I have used it

I bought this in September for my birthday and I absolutely love this washing machine. All the settings are perfect and each need. I just wish it had wifi on it like the dryer. The sales associate said it did but it doesn’t. Not a deal breaker though, as long as it wash my clothes good as it does.

[This review was collected as part of a promotion.] I’m happy with the design and look of the washer. The washer functions great and always cleans my clothes perfectly.

[This review was collected as part of a promotion.] This washer is fine. It doesn’t hold a large load well and hardly uses water which is good unless you’re have a large load then cloth dont even get wet. I do like the delicate cycle for sweaters. I think that is the best feature.

[This review was collected as part of a promotion.] Using my new LG washer has brought my family and l an amazing experience. Diagnostic feature to trouble shoot with your cell phone is a great feature and helps a lot just to know what's wrong with the washer if ever need be. Recommend this Washer to Everyone and showed many the steam wash feature. I even brought the Dryer to match. Thanks LG

[This review was collected as part of a promotion.] I have had this washer for 7 months. It wouldn’t complete a cycle starting within the first week. I made 6-7 calls to customer service. It took me being pretty pushy to get a repair person out. Have had them out twice with in the first couple months. Worked well until recently. Have to restart the washer 2-4 times to finish a load. Same problem and they can’t get it fixed. Not happy with this washer at all.

LOVE THAT I COULD WASH OUR COMFORTERS AT HOME. NICE AND QUITE MACHINE AND OUR CLOTHES ALWAYS COME OUT CLEAN.

[This review was collected as part of a promotion.] I’ve had this machine for 18 months and still LOVE IT!

[This review was collected as part of a promotion.] Love all the features and is so quiet. Much easier on the clothes too.

[This review was collected as part of a promotion.] Most of the features are top shelf. One major area that could use improvement is the unavailability of the extra hot setting on some of the cycles, for instance bedding and towels. I really want my bedding and towels washed in extra hot water. Also the water level seems low and I often feel the need to choose water plus and extra rinse, both of which negate the water saving aspect of an HE washer. It is a very attractive machine and cleans well.

[This review was collected as part of a promotion.] I purchased a washer/dryer, refrigerator, gas stove and dishwasher. All new LG appliances. I love them and wouldn’t buy anything else.

[This review was collected as part of a promotion.] This is a great washing machine with lots of settings. For one person it is almost overkill! Luckily it automatically adjust the load and water accordingly.

[This review was collected as part of a promotion.] My washer actually blew apart two weeks ago when I was washing two twin bed sheets and two pillowcases. I am still without a washer.

[This review was collected as part of a promotion.] He was very nice and professional and knowledgeable

[This review was collected as part of a promotion.] This is a great washer to have at home and easy to manage.

We bought this machine 10/18. Love the way it washes. Yesterday I had to unplug and plug back in to get it to power up. It quit powering up later that day. DEAD

Just doesn’t have enough rotator action to properly clean clothes. Very frustrating owning this. I wish I had stayed with a front loader.

I bought this machine in October of 2018, almost immediately, I would constantly get OE errors, I would have to unplug the washer, wait about a minuted and have to set it to spin only to finish the wash cycle. Most of the time it had not even gone through the rinse cycle, the fabric softener was still there. This last time I got an OE error, I did the usual unplug, wait, start spin but it just hummed. Not draining at all. For the amount of money machines cost now, they should not need repaired this soon. I miss the days when appliances were built to last. (my dryer is 22 years old)

This washer is very unreliable bought 2018 repairman had to replace water intake part. They knew right when I called after 6 months what the problem. They don't tell you tiny strainers can get clogged and you can clean it your self. Now the water intake has crapped out again and they want over 200 to fix. Piece of junk, they don't stand behind their products.

I bought this washer back in december of 2019. On June 19th 2020 the washer would just not power on. Less than 7 months later!. We take care of our appliances no excessive use, no misuse no heavy loads, only moved it forward once to clean behind it......this machine is too new to have an issue like this. Im very dissapointed with LG not only product but how they "auto schedule" service requests. We are still well within the manufacturer's warranty. We put the service in on the 19th, Called to follow up on the 20th and were told we would have someone call us back 24 to 48 business hours.....That was friday night so we waited. It is now wednesday afternoon. So I call back to follow up and the rep states that there was an appointment set for the 23rd..(today) That we were never notified about because the system Automatically scheduled it.....but no call...no service. Our case left in limbo. I know LG has no sense in urgency but you are dealing with people not machines.

This machine follows a smelly, no good front loader. We love it for its size and ability to wash comforters as well as soak clothing. It doesn't make clothes smell bad, either.

WE have followed the instructions in the Owner's Manual, cleaning this washer monthly with either Affresh or Clorox using the Tub Cleaning Cycle. We have had this washer for about a year and a half. There are only two of us in the household and we are professionals. THIS MACHINE IS A STINKY DISASTER, in my opinion. We have done a trial-and-error process to discover the cause of this TERRIBLE SMELL, AND IT IS THE WASHING MACHINE. This machine has been cleaned every month according to the instructions in the owner's manual, which is to run the machine in the "Tub Cleaning" cycle using a recommended cleaner (which we use Affresh) or Clorox. We have done both. We have also cleaned the machine three times with Affresh and twice wwith Clorox in the last week trying to get rid of the SMELL.

Bottom of the washing bin inside the machine completely broke off after only 14 months (of course, 2 months out of warranty).

[This review was collected as part of a promotion.] Love the washer but control panel went out after 3 years

[This review was collected as part of a promotion.] I am amazed at the quality and effectiveness of this team, they really thought of everything from the economy and quality.

I was in need of a new washer and this thing is a monster. I can put a king size comforter and sheets in it and they always come out clean.