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Internet # 326195048

Model # RF31CG7220SR

Store SKU # 1010053796

Store SO SKU # 1009973992

31 cu. ft. Mega Capacity 4-Door French Door Refrigerator with Dual Auto Ice Maker in Stainless Steel

$1698.00
$2399.00
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  • America’s largest capacity 4-door refrigerator
  • Get ice two ways – cubed or Ice Bites™
  • Modern design with recessed drawer handle
  • View More Details
Product Details

About This Product

Samsung 4-Door French Door refrigerator features an industry-leading 31 cu. ft. capacity, Dual Auto Ice Maker and modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice - cubed or Ice Bites that chill your drink faster.

Highlights

  • Store more groceries with more room to stay organized. Large 31 cu. ft. capacity fits big and bulky items with easy access to everything you need.
  • Enjoy your favorite beverage with your choice ofice. Choose from cubed ice or Ice Bites that chill yourdrink faster.*
  • A flat front design with recessed drawer handles fits seamlessly into the kitchen.
  • SmartThings lets you monitor and manage your refrigerator's power usage. Get energy saving tips and alerts to help lower your electric bill all from your phone.*
  • Get easy access to chilled and filtered water from the internal water dispenser.
  • The adjustable slide-in shelves are flexibly designed to fit in just half of the fridge, so you can slide them back to create more room for tall and bulky items.
  • Metal Cooling locks in cold and seals in freshness. The stainless steel paneling helps maintain consistent temperature throughout the refrigerator
  • All-Around Cooling uses evenly spaced vents and monitors temperature continuously to ensure consistent cooling from corner to corner. This keeps the interior temperature the same throughout the fridge, so everything stays fresher, longer.
  • Easy-to-reach controls for everyone.
  • Wi-Fi Enabled
  • Mega Capacity: America's largest capacity 4-door refrigerator**In its class: full-depth French Door Refrigerator, less than $4000 MSRP
  • Click here to shop more Samsung refrigerators
  • Click here to shop more Samsung appliances
  • Click here for more information on Electronic Recycling Programs
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 326195048

Model # RF31CG7220SR

Store SKU # 1010053796

Store SO SKU #1009973992

Specifications

Dimensions: H 70 in, W 35.75 in, D 36.25 in

Specifications

Dimensions

Depth (Excluding Handles) (in.)

33.875 in

Depth (Including Handles) (in.)

36.25 in

Depth (Less Door) (in.)

29.4375 in

Depth With Door Open 90 Degrees (in.)

48.5 in

Height to Top of Door Hinge (in.)

70 in

Height to Top of Refrigerator (in.)

68.875 in

Product Depth (in.)

36.25 in

Product Height (in.)

70 in

Product Width (in.)

35.75 in

Refrigerator Width (in.)

35.75 in

Details

Appliance Category

Refrigerator

Appliance Series

Not Applicable

Appliance Type

French Door Refrigerator

Built-In and Standard Type

French Door

Color - Appliance Cabinet

Stainless

Color - Door Handle(s)

Stainless Steel

Color/Finish

Stainless Steel

Color/Finish Family

Stainless Steel

Defrost Type

Auto / Cycle

Dispenser Location

Internal Water Dispenser

Door Finish

Smooth

Energy Consumption (kWh/year)

699

Energy Efficiency Tier Rating

Not CEE rated

Freezer Capacity (cu. ft.)

8.5 cu ft

Freezer Door Type

Pull Out Drawer

Freezer Features

Sliding-Bulk Storage Baskets

Freezer Type

Drawer Freezer

General Features

Door Alarm, LED Light Type, Smudge-Proof

Handle Type

Pocket Handle

Hardware Color/Finish

Stainless Steel

Hardware Color/Finish Family

Stainless Steel

Ice Maker Features

Ice Maker, Removable Basket

Ice/Water Dispenser

Both

Indoor/Outdoor

Indoor

Installation Depth

Standard Depth

Installation Type

Free Standing

Number of Doors

4 Door

Number of Drawers

Double Drawer

Number of Freezer Baskets/Bins

1 Basket/Bin

Number of Freezer Shelves

No Shelves

Number of Refrigerator Shelves

4 Shelves

Operational Features

Regulator

Power Options

Plug-in

Product Weight (lb.)

317 lb

Refrigeration Dispenser Features

Dual Ice Maker, Water Filtration

Refrigerator Capacity (cu. ft.)

22.3 cu ft

Remote Access

No Remote Access

Requires Hub?

No Hub Required

Returnable

Non-Returnable

Shelf Material - Freezer

No Shelf

Shelf Material - Refrigerator

Glass

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Storage Features

Removable Shelves

Temperature Control Type

Internal Digital

Total Capacity (cu. ft.)

30.8 cu ft

Voice Control Hub Required

No Voice Control

Water Filter Replacement Model#

HAF-QIN

Works With

Samsung SmartThings

Warranty / Certifications

Certifications and Listings

Energy Star

Manufacturer Warranty

One (1) Year Parts and Labor on Refrigerator; Five (5) Years Parts and Labor on Sealed Refrigeration System Only; Ten (10) Years Parts and Five (5) Years Labor on Digital Inverter Compressor

Questions & Answers

77Questions
caret
Q:Can the doors be removed for installation?
by|Apr 8, 2024
1 Answer
Answer This Question

A:  Hi Candace, We are glad to receive your question about the door removal. Let us provide the information you need. Yes, you can de-attach the refrigerator door. You can check the steps on pages 24-31 of the model's user manual link below. https://downloadcenter.samsung.com/content/UM/202310/20231026150425412/FDR_RF6500C_4Door_MANUAL_WEB_DA68-04752P-00_EN_MES_CFR.pdf Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147023442, which will help our team pull up your information. ^Rainly

by|Apr 9, 2024
    caret
    Q:After setting it in place, how long do I have to wait to be able to plug it in?
    by|Mar 6, 2024
    1 Answer
    Answer This Question

    A:  Greetings! We are glad to answer your question about this Samsung refrigerator model. You may connect the refrigerator model to an electric outlet before you move it into place and don't forget to leave 2 inches of space at the back and about 3 3/4 inches on the sides if next to a wall. Leo

    by|Mar 6, 2024
      caret
      Q:Is there a water dispenser?
      by|Mar 5, 2024
      1 Answer
      Answer This Question

      A:  Hi Katskan, Yes, this Samsung refrigerator model is equipped with an internal water dispenser. Leo

      by|Mar 5, 2024
        caret
        Q:Can panels be placed on this fridge to match our cabinets? Is it panel ready?
        by|Mar 2, 2024
        1 Answer
        Answer This Question

        A:  Hi Mason, No, this Samsung refrigerator is not a panel-ready appliance nor is its panel interchangeable Leo

        by|Mar 4, 2024
          Showing 1-4 of 77

          Customer Reviews

          3.6 out of 5

          • 3.6 out of 128 reviews
          • 32% recommend this product
          Filter by:
          Showing 1-10 of 128 reviews
          DO NOT BUY! Read the reviews
          After 6 months, the ice maker stopped. Checked temp in freezer, it's at 22 degrees. Tech will come out this Tuesday. So while waiting, now the fridge is at 44 degrees! Good thing we have a spare small fridge. Should have read reviews prior to buying. Also, hard to clean shelves. Meat thawed and juices went underneath glass. Had my Husband take 15minutes to figure out how to remove shelf so I could carry the heavy shelf to bathtub to try to clean inside the frame. Ridicoulous!
          by
          Response from SamsungApr 22, 2024
          Greetings,

          We appreciate you sharing your experience with the Samsung refrigerator and are glad that you already have a service schedule. Let us give you some tips on how to clean your refrigerator.

          Please see the link below for the steps to remove the shelves and clean your fridge. Kindly watch the video and click on all the embedded words inside the article.
          https://www.samsung.com/us/support/answer/ANS00063107/

          Additionally, if the ice maker isn't working, you can follow the instructions on the link below while you wait for the service schedule. You can select the nearest issue by clicking the radio button. There's also a video that you can watch and embedded words that you can click on.
          https://www.samsung.com/us/support/troubleshooting/TSG01001012/

          Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

          1. Facebook Messenger: http://m.me/samsungsupport
          2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
          3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

          When you message us, please provide us with this reference number 1147068357, which will help our team pull up your information.

          ^Rainly Samsung
            Worse refrigerator EVER
            The refrigerator was delivered on January 27 of 2024 by March 10 of 2024, the refrigerator has stopped working. I called Samsung and it took them about four days to come out and have a technician fix it. It only lasted two weeks and it went out again, technician came out after five days of calling and was unable to fix the refrigerator now I am stuck with no working refrigerator and two complete grocery list of foods that have gone bad.
            by
            Response from SamsungApr 12, 2024
            Hi Zenny,

            We would love to assist you with your appliance. Kindly provide us with more details about the refrigerator so we can further assist you.

            Please feel free to get back to us via the following options:

            1. Facebook Messenger: http://m.me/Samsungsupport
            2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
            3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

            When you message us, please provide us with this reference number (1147039271) to help our team pull up your information.

            Have a great day,

            -Ernest- Samsung
              Broke after 1 month
              Horrible. Stopped cooling right at 30 days.Only positive thing to say is that Samsung made no fuss about refunding our money. We went with a different brand this time
              by
              Response from SamsungMar 25, 2024
              Hello Achan,

              Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we understand your disappointment with your experience with the refrigerator.

              We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that fit your needs better.

              Thank you.

              -Angelica Samsung
                • Recommended
                Perfect Features
                A real beauty! . It is full depth, love the interior water dispenser, larger door storage inside, great dual ice maker bins that can be removed to use as full freezer drawer but for us she is perfect in every way. You cannot hear the ice drop like as in front of door dispensers, has great ice capacity., door alarm, digital displays, standard water filter easy access and a giant in terms of useable capacity. If she fits do not think twice about buying this sleek model. Love love the fridge!
                by
                  • Recommended
                  Brand new
                  Brand new refrigerator 2 weeks old. Doesn't work now I'm waiting for a part and service. I don't have a working refrigerator they won't exchange must wait for a part.all my food went bad. Now let's see how Samsung plays a game with my food that went bad. I'm a senior I need my medicine kept in a refrigerator now what. I'm told that this refrigerator has problems so why sell it.
                  by
                  Response from SamsungFeb 14, 2024
                  Greetings,

                  We understand your frustration with having a non-working refrigerator. Let us help.

                  Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

                  1. Facebook Messenger: http://m.me/samsungsupport
                  2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

                  Please provide us with this reference number (1146851596) to help our team pull up your information when you message us.

                  Thank you.

                  -Ricardo Samsung
                    DO NOT BUY!
                    This is the worst fridge i have ever purchased! And the company is worse! I bought a new fridge because my freezer went out on my old one. Home depot delivered it and took away my old one. I bought groceries for the fridge the next day and and the internat “smart” system said it was 34 inside and 0 degrees in the freezer. It was just showing me what i had it set to on the app. Not the actual temp. Two days later i went to grab a icecream from my freezer and noticed my icecream was melted. I did all the trouble shooting on the samsung website and then the i ternal “smart” system displayed the accurate temp in the fridge which was 56 in the fridge and 48 in the freezer. I contacted home depot and they helped me woth putting in a repair request with samsung. Thank god because they are horrible to deal with. I did this on a monday and they could not get a repair person out to my house until friday. All my food would be bad by then. They said they could refund me my food loss but not until after i itemize every single item and price it and then wait until after the repair person comes out. They stated i need to send them a email for them to review the itemized list and sit and wait for them to approve it. Which will take another week. And its only a partial refund for the food loss not even the whole thing. Whatever you do. Do not buy this fridge or buy from this company!!!!!
                    by
                    Response from SamsungFeb 9, 2024
                    Hi Amber,

                    We can feel the disappointment you have with this fridge. We will help you with it to the best of our abilities.

                    We recommend checking the resources below for steps to take when the refrigerator is not cooling enough. Please watch the video and click on the embedded words for more details.

                    Refrigerator, Freezer, or FlexZone is not cooling enough:
                    https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough

                    Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

                    1. Facebook Messenger: http://m.me/samsungsupport
                    2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                    3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

                    When you message us, provide us with this reference number (1146835605), and it will help our team pull up your information.

                    ^Rodel Samsung
                      2 found this review helpful
                      DO NOT BUY THIS EVEN ON SALE
                      Do not buy this fridge freezer. It was great for exactly 4 weeks. And then just like everyone else who has given this one star the freezer just stopped freezing. Been going round and round in circles with Samsung support (which is useless and just read off a script) for 8 hours today so far. Please don’t buy this item or any Samsung appliance for that matter. The only thing I can imagine is everyone that gave 5 stars was in the first week of them owning it. Also home depot were no help at all.
                      by
                      Response from SamsungJan 29, 2024
                      Hi there,

                      Knowing about your overall experience with the product saddens us. Our goal is to get you assisted.

                      To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer, and 37 °F (3 °C) for the fridge.

                      To get the diagnosis of the freezer's cooling performance, we recommend following the tips below. Kindly watch the YouTube video and click on the embedded links for further help.

                      Refrigerator or freezer is not cooling at all:
                      https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all

                      Should you require further assistance, please feel free to get back to us as soon as possible via the following options:

                      1. Facebook Messenger: http://m.me/samsungsupport
                      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

                      When you message us, please provide us with this reference number 1146789754, to help our team pull up your information.

                      Have a great day!

                      ^Chrystel Samsung
                        2 found this review helpful
                        Unhappy
                        Refrigerator was delivered December 11, 2023 on December 31st 2023 it stopped working. Samsung came out and still not working. I could be without a refrigerator for another 2-3 weeks. Home Depot was no help. Don’t buy this product and shop elsewhere.
                        by
                        Response from SamsungJan 8, 2024
                        We also want the best for your refrigerator. Let's extend our assistance and get this resolved, Chris.

                        We would love to speak to you directly regarding your refrigerator and have it serviced.

                        Please feel free to get back to us via the following options:

                        1. Facebook Messenger: http://m.me/samsungsupport
                        2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                        3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

                        When you message us, please provide us with this reference number 1146711329, to help our team pull up your information.

                        Have a great day!

                        ^Chrystel Samsung
                          4 found this review helpful
                          Upgrade to Excellence
                          [This review was collected as part of a promotion.] The Samsung Mega Capacity 4-Door French Door 31 cu. ft. refrigerator with Dual Auto Ice Maker RF31CG7220SR is a significant upgrade from your old fridge. Its fingerprint-resistant stainless-steel exterior oozes style and saves you time and effort on cleaning. Equipped with a dual ice maker, this fridge ensures you never run out of ice, making it perfect for hosting gatherings or enjoying chilled beverages and less noise. The internal water dispenser offers easy access to fresh, filtered water without sacrificing interior space. Making it look less cluttered. With its 31-cu. ft. capacity, this refrigerator provides ample room for all your groceries and leftovers, making organizing and access a breeze. The Wi-Fi-enabled functionality of this refrigerator adds a modern touch to your kitchen and allows you to control it with your device of choice. This offers convenience, especially when you're out shopping and need to check if you're running low on certain items. The flexibility and convenience provided by this refrigerator are unparalleled, making it an excellent choice for modern households. With its advanced features and spacious design, the Samsung Mega Capacity 4-Door French Door refrigerator will elevate your kitchen experience to a new level.
                          by
                            Gorgeous Samsung Mega Capacity 4-Door French Door
                            [This review was collected as part of a promotion.] I recently got the opportunity to upgraded my kitchen appliances, and the Samsung Mega Capacity 4-Door French Door Refrigerator with Dual Auto Ice Maker has been an absolute game-changer. We love it so so much! One of the standout features of this refrigerator is the dual auto ice maker. With two types of ice and yes I said two! I never have to worry about running out of ice, even during parties or gatherings. Additionally, the water is inside the refrigerator and easy to use, providing filtered water at the push of a glass. The refrigerator operates very quietly, and the LED lighting the interior amazingly. It makes it easy to locate items even in low light conditions even when you are trying to be stealthy, when you want that extra piece of chocolate in the refrigerator. The digital temperature controls are intuitive, totally smart and simple. It allow for precise adjustments, ensuring that my food is stored at the ideal temperature. I downloaded the Samsung SmartThings app, I'm able to control the temperature and monitor the refrigerator remotely super cool. The 2 minute door alarm is amazing for the kids that can’t decide what they want out of the refrigerator and did I mention the fingerprint resistance surface amazing! The Samsung Mega Capacity 4 door French door has 31 cu ft. Super big I can fit a Costco pizza with no problem! The Samsung Mega Capacity 4-Door French Door Refrigerator has exceeded my expectations in every aspect. Its spaciousness and stylish design make it a standout appliance in any kitchen today. I do highly recommend considering this Samsung model.
                            by
                              Showing 1-10 of 128 reviews

                              Shop the Stainless Steel Package with Extra Large Capacity 4-Door French Door Refrigerator

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                              Top Specs

                              Height to Top (in.)
                              68.875 in
                              Depth (Excluding Handles) (in.)
                              33.875 in
                              No of Doors
                              4 Door
                              Total Capacity (cu. ft.)
                              30.8 cu ft
                              Installation Depth
                              Standard Depth
                              Ice Maker Features
                              Ice Maker

                              What We Offer

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                              Services

                              We offer move or haul away services, and installation on most appliances when you purchase required parts.
                              Installation Requirements

                              The Home Depot

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                              Plan Coverage and Details

                              48-Hour

                              Return Policy

                              You can return your appliance for damages and defects within 48 hours.
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                              We will match prices including shipping of any other online competitor.
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                              Delivery and Installation

                              thumbnail
                              Home Depot Refrigerator Delivery & Installation
                              This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
                              thumbnail
                              How To Measure For A New Refrigerator
                              Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.

                              Please ensure the following prior to delivery:

                              • Water connection kit required
                              • 110V-grounded, 3-prong electrical outlet
                              • Water valve (shutoff) within 6 ft. of hook up
                              • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
                              • Verify your existing electrical and water connections
                              • Empty & unplug your old refrigerator

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                              Refrigerator Width (in.)

                              35.75 in

                              35.75 in

                              35.75 in

                              35.75 in

                              Depth (Excluding Handles) (in.)

                              33.875 in

                              33.875 in

                              28.75 in

                              34.25 in

                              Height to Top of Refrigerator (in.)

                              68.875 in

                              68.875 in

                              70 in

                              68.875 in

                              Ice/Water Dispenser

                              Both

                              Ice Only

                              Beverage Center

                              Beverage Center

                              Installation Depth

                              Standard Depth

                              Standard Depth

                              Counter Depth

                              Standard Depth