Customer Reviews for Samsung 31 cu. ft. Mega Capacity 4-Door French Door Refrigerator with Dual Auto Ice Maker in Stainless Steel

After 6 months, the ice maker stopped. Checked temp in freezer, it's at 22 degrees. Tech will come out this Tuesday. So while waiting, now the fridge is at 44 degrees! Good thing we have a spare small fridge. Should have read reviews prior to buying. Also, hard to clean shelves. Meat thawed and juices went underneath glass. Had my Husband take 15minutes to figure out how to remove shelf so I could carry the heavy shelf to bathtub to try to clean inside the frame. Ridicoulous!

The refrigerator was delivered on January 27 of 2024 by March 10 of 2024, the refrigerator has stopped working. I called Samsung and it took them about four days to come out and have a technician fix it. It only lasted two weeks and it went out again, technician came out after five days of calling and was unable to fix the refrigerator now I am stuck with no working refrigerator and two complete grocery list of foods that have gone bad.

Horrible. Stopped cooling right at 30 days.Only positive thing to say is that Samsung made no fuss about refunding our money. We went with a different brand this time

A real beauty! . It is full depth, love the interior water dispenser, larger door storage inside, great dual ice maker bins that can be removed to use as full freezer drawer but for us she is perfect in every way. You cannot hear the ice drop like as in front of door dispensers, has great ice capacity., door alarm, digital displays, standard water filter easy access and a giant in terms of useable capacity. If she fits do not think twice about buying this sleek model. Love love the fridge!

Brand new refrigerator 2 weeks old. Doesn't work now I'm waiting for a part and service. I don't have a working refrigerator they won't exchange must wait for a part.all my food went bad. Now let's see how Samsung plays a game with my food that went bad. I'm a senior I need my medicine kept in a refrigerator now what. I'm told that this refrigerator has problems so why sell it.

This is the worst fridge i have ever purchased! And the company is worse! I bought a new fridge because my freezer went out on my old one. Home depot delivered it and took away my old one. I bought groceries for the fridge the next day and and the internat “smart” system said it was 34 inside and 0 degrees in the freezer. It was just showing me what i had it set to on the app. Not the actual temp. Two days later i went to grab a icecream from my freezer and noticed my icecream was melted. I did all the trouble shooting on the samsung website and then the i ternal “smart” system displayed the accurate temp in the fridge which was 56 in the fridge and 48 in the freezer. I contacted home depot and they helped me woth putting in a repair request with samsung. Thank god because they are horrible to deal with. I did this on a monday and they could not get a repair person out to my house until friday. All my food would be bad by then. They said they could refund me my food loss but not until after i itemize every single item and price it and then wait until after the repair person comes out. They stated i need to send them a email for them to review the itemized list and sit and wait for them to approve it. Which will take another week. And its only a partial refund for the food loss not even the whole thing. Whatever you do. Do not buy this fridge or buy from this company!!!!!

Do not buy this fridge freezer. It was great for exactly 4 weeks. And then just like everyone else who has given this one star the freezer just stopped freezing. Been going round and round in circles with Samsung support (which is useless and just read off a script) for 8 hours today so far. Please don’t buy this item or any Samsung appliance for that matter. The only thing I can imagine is everyone that gave 5 stars was in the first week of them owning it. Also home depot were no help at all.

Refrigerator was delivered December 11, 2023 on December 31st 2023 it stopped working. Samsung came out and still not working. I could be without a refrigerator for another 2-3 weeks. Home Depot was no help. Don’t buy this product and shop elsewhere.

[This review was collected as part of a promotion.] The Samsung Mega Capacity 4-Door French Door 31 cu. ft. refrigerator with Dual Auto Ice Maker RF31CG7220SR is a significant upgrade from your old fridge. Its fingerprint-resistant stainless-steel exterior oozes style and saves you time and effort on cleaning. Equipped with a dual ice maker, this fridge ensures you never run out of ice, making it perfect for hosting gatherings or enjoying chilled beverages and less noise. The internal water dispenser offers easy access to fresh, filtered water without sacrificing interior space. Making it look less cluttered. With its 31-cu. ft. capacity, this refrigerator provides ample room for all your groceries and leftovers, making organizing and access a breeze. The Wi-Fi-enabled functionality of this refrigerator adds a modern touch to your kitchen and allows you to control it with your device of choice. This offers convenience, especially when you're out shopping and need to check if you're running low on certain items. The flexibility and convenience provided by this refrigerator are unparalleled, making it an excellent choice for modern households. With its advanced features and spacious design, the Samsung Mega Capacity 4-Door French Door refrigerator will elevate your kitchen experience to a new level.

[This review was collected as part of a promotion.] I recently got the opportunity to upgraded my kitchen appliances, and the Samsung Mega Capacity 4-Door French Door Refrigerator with Dual Auto Ice Maker has been an absolute game-changer. We love it so so much! One of the standout features of this refrigerator is the dual auto ice maker. With two types of ice and yes I said two! I never have to worry about running out of ice, even during parties or gatherings. Additionally, the water is inside the refrigerator and easy to use, providing filtered water at the push of a glass. The refrigerator operates very quietly, and the LED lighting the interior amazingly. It makes it easy to locate items even in low light conditions even when you are trying to be stealthy, when you want that extra piece of chocolate in the refrigerator. The digital temperature controls are intuitive, totally smart and simple. It allow for precise adjustments, ensuring that my food is stored at the ideal temperature. I downloaded the Samsung SmartThings app, I'm able to control the temperature and monitor the refrigerator remotely super cool. The 2 minute door alarm is amazing for the kids that can’t decide what they want out of the refrigerator and did I mention the fingerprint resistance surface amazing! The Samsung Mega Capacity 4 door French door has 31 cu ft. Super big I can fit a Costco pizza with no problem! The Samsung Mega Capacity 4-Door French Door Refrigerator has exceeded my expectations in every aspect. Its spaciousness and stylish design make it a standout appliance in any kitchen today. I do highly recommend considering this Samsung model.

[This review was collected as part of a promotion.] First of all, I love how big the refrigerator is. It has so much room in it. There is a place to put everything. There is also a water dispenser on the inside of the door, which is great, because my family is huge water drinkers. There are two different drawers for the freezer. The top one has the ice, which also gives you two different options of how you might want it. I also like the metal cooling technology. The refrigerator is nice, crisp and cold. I like the sensor on it too. If it is open too long it will let you know. Great for dealing with the kids. Sometimes they forget to close the fridge! I also love the fingerprint resistance on the fridge. It always looks so nice and sleek. The App that goes with this is easy to navigate. I like that I can remotely change the temperature. There are many great options. I am very happy with this refrigerator.

[This review was collected as part of a promotion.] I recently purchased the Samsung Mega Capacity 4-Door French Door Refrigerator with Dual Auto Ice Maker RF31CG7220SR, and I am ecstatic about my decision. After using it for some time, I can confidently say that the Samsung refrigerator outperforms its counterparts in every aspect. The Dual Auto Ice Maker is a standout feature of this refrigerator. It offers regular cubed ice and convenient Ice Bites, making it versatile for different preferences. The feature has truly elevated my ice-drinking experience to a whole new level of convenience and enjoyment. I am also impressed with the internal water dispenser. The refrigerator's flat-front design with recessed drawer handles gives it a sleek and modern appearance. The placement of the water dispenser inside the refrigerator a clean and tidy look while ensuring easy access to refreshing water. The spaciousness of the -Door French Door design is truly impressive. With ample storage space, I have no trouble fitting all my groceries and food items. I particularly love the inclusion of 2 removable ice buckets and scoop, which provide additional convenience and ensure that I always have enough ice on hand, whether for hosting parties or quenching my thirst on hot summer days. The 4 tempered glass spill-proof shelves have been a game-changer for me. Not only are they durable and clean, but they also protect the rest of the refrigerator from any accidental spills or leaks. No longer have to worry about damaging the shelves or dealing with messy cleanup. The full-width drawer and 2 clear drawers are perfect for organizing my fruits, vegetables, and other perishables. A designated space for these items ensures they stay fresh and easily accessible. The door bins, including a gallon door bin, provide ample storage space for condiments, beverages, and other frequently used items. The high-efficiency LED lighting inside the refrigerator offers excellent visibility. It's easy to see and locate items even in low-light conditions. I appreciate the Wi-Fi connectivity as well, which allows me to control and monitor the temperature and settings of the refrigerator from my smartphone. This level of convenience is truly remarkable. The fingerprint-resistant stainless steel finish adds a touch of elegance to the refrigerator and makes cleaning a breeze. I no longer have to worry about mud or fingerprints ruining the appearance of the appliance. It always looks sleek and polished. The Samsung is a better choice!

[This review was collected as part of a promotion.] As you can tell, I was most impressed about the space this refrigerator has. We can now go grocery shopping for 4ea adults and fit everything into it. I was also impressed with the shelving and compartment set up. Being a prior military member, I am prone to wanting most things organized. This refrigerator accomplished that and then some. Items are easily found, which prevents us from having to throw away items because we forgot it was in the rear of the refrigerator...thus saving us $! The freezer storage space has almost made our deep freezer obsolete as it houses most of if not all of the frozen products we purchase. Again, with so much space, things do not get buried and thrown away. The door alarm is a blessing in disguise as we have two young adults living in the home. I thoroughly enjoy hearing the sound and making them come all the way back downstairs to close the door :) Connecting the refrigerator to the Smart Things App makes managing the unit seamless. My wife is now controlling most of our appliances through her phone which she loves. In addition to being a great appliance, it also looks good in our kitchen. Thank You Samsung for your continued roll-out of excellent products.

[This review was collected as part of a promotion.] Samsung's Mega Capacity 4-Door French Door refrigerator is great and looks good with its stainless steel finish. I love its dual auto ice maker, modern design, and internal water dispenser. This refrigerator is awesome. Very spacious. The inside control buttons are easy-to-use. If you download the Smart Things App, you can control and monitor the refrigerator. The only complaint i have is that the ice maker is pretty slow, but that's ok because it has tons of space, the inside lights are bright, and the shelves are easy to adjust.

It is sleek but It stopped cooling on the 30th day.

I have owned this for less than three months and the freezer has completely stopped working and the refrigerator is at 50°. The app will not work. It is an incredibly expensive, utterly useless hunk of metal taking up space in my kitchen trying to give me food poisoning. Do not buy this refrigerator. The repair guy said that the problem with it is very common with this model. There is a very small amount of butane in it and it is leaking. So Samsung is aware that there is a common issue with this model and obviously they have not rectified that during the manufacture process.

Second Samsung refrigerator I've owned that has had a problem with the water line. Unit was brave new and had to replace the line assembly going into the unit.

We’ve had this fridge for 7 months now and we have no complaints. The ice maker will sometimes freeze up into a large clump, but it’s not often and all of our previous ones did that too. It has SO much more regular space. I have 6 people in my house and room was an issue before. This has been a great solution to our problem. The ONLY thing I wish I had was a little more freezer space, but we’ve managed to do with what we have.

Loved this fridge but it stuck out too far. The water and ice where perfect. The stainless steel will scratch really easy. But overall a great unit.

Like many other 1 star reviewers, this unit stopped working correctly in about a month. First the ice maker stopped producing ice. Then, after contacting Samsung and doing all the steps to reset the icemaker, including a power cycle, the freezer completely stopped working. The temperature gage for the freezer reads -5 degrees, but everything is thawed out. Samsung tech will take 3-4 days to show up. BEWARE!! THIS MODEL IS A LEMON!

For quality of design, great unit. BUT, stop making ice 4 weeks after installed. 5 days later stop cooling, lost all food in fridge and freezer . There is defective parts in the unit and Samsung still hasn’t fixed it. Ready to leave the unit at Home Depot front door

Fridge/freezer started not holding a temp at 5 months. Took 3 visits over 2 weeks from the Samsung repair place before they said it was dead. Will not be buying Samsung in the future.

The freezer doesn’t have lights in the drawers. The ice tray is angled so the ice falls out the back of the door. It works fine but I wouldn’t buy again knowing what I know now

It woks great but it can easily get dents an scratches.

1 month thus far. Despite being counter depth it has so much space inside because the design is sleek without the bulk which takes up needed storage space. The two types of ice was unexpected but is great! Ask me how I like it 5 years from now since I can’t seem to get one to last longer than that.