#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(216)485-0462
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3355 Steelyard Drive
Cleveland, OH 44109
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Customer Store Reviews

  • 4.5 out of 354 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (354)
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Showing 1-30 of 354 reviews
Appliance and plumbing Associates were very happy to assist in our decision making. Really made t...
Appliance and plumbing Associates were very happy to assist in our decision making. Really made the job move that easier.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Store was clean, organized and well lit. Staff was friendly and helpful . Will be back here.
Store was clean, organized and well lit. Staff was friendly and helpful . Will be back here.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great service from Susan, Allesa and Jose. Thanks for all your help today.
Great service from Susan, Allesa and Jose. Thanks for all your help today.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
They have fresh coffee (for the customers), , the employees r friendly and there willing to he...
They have fresh coffee (for the customers), , the employees r friendly and there willing to help u ,, the store is verry clean and organized ,, U could always find what ur looking for ,, Also u dont have to stand in the line to long inorder to check out
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I've been going to this store for nearly 5 years, and the service continues to get better and bet...
I've been going to this store for nearly 5 years, and the service continues to get better and better. I'm currently redoing my master bathroom, and have basically visited everyday for the last week for random odds and ends. Each time I go in to the store, I'm not only greeted, but every time I turn down an aisle there is someone there to help!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store was clean. The workers were friendly
The store was clean. The workers were friendly
by
  • Verified Purchase
  • Recommended
Great store, Great employees, Great service, helpful, kind, caring, fast in and out! Clean stor...
Great store, Great employees, Great service, helpful, kind, caring, fast in and out! Clean store, friendly assistance from associates!
by
  • Verified Purchase
  • Recommended
The store has a great atmosphere and the staff is very helpful. I highly recommend cashier Jackie
The store has a great atmosphere and the staff is very helpful. I highly recommend cashier Jackie
by
  • Verified Purchase
  • Recommended
Nice store
Nice store
by
  • Verified Purchase
  • Recommended
I was helped in every area without hesitation
I was helped in every area without hesitation
by
  • Verified Purchase
  • Recommended
everything one would need for a home in one specific location. It doesn't get any better than tha...
everything one would need for a home in one specific location. It doesn't get any better than that. Staff is very polite and always offering a helping hand!
by
  • Verified Purchase
  • Recommended
I found materials that I need for my project. The employees are friendly good assistants. Also, I...
I found materials that I need for my project. The employees are friendly good assistants. Also, I am satisfied by the prodesk service. The employees are fast and friendly in taking care of customers. Thanks
by
  • Verified Purchase
  • Recommended
the people are what make this store the place to go for me
the people are what make this store the place to go for me
by
  • Verified Purchase
  • Recommended
Sham and Josh in electrical department was very helpful and good customer service.
Sham and Josh in electrical department was very helpful and good customer service.
by
  • Verified Purchase
  • Recommended
was very clean on my last visit and always see it clean personal.its great and nice assistance
was very clean on my last visit and always see it clean personal.its great and nice assistance
by
  • Verified Purchase
  • Recommended
It’s a great store always have what I need that’s why I shop there.
It’s a great store always have what I need that’s why I shop there.
by
  • Verified Purchase
  • Recommended
Excellent, friendly, helpful customer service. Great checkout experience.
Excellent, friendly, helpful customer service. Great checkout experience.
by
  • Verified Purchase
  • Recommended
Friendly and helpful staff
Friendly and helpful staff
by
  • Verified Purchase
  • Recommended
Lost a ring there while shopping, at first could not find anyone to help me, with what I was look...
Lost a ring there while shopping, at first could not find anyone to help me, with what I was looking for? Finally found someone, could not really understand. Just the whole shopping experience and the ring. I hope their are still decent people, if some one finds it and gives it to customer servic. I would be im my glory!
by
  • Verified Purchase
I like this store. The employees r really nice and i resive good help when i need it i feel comfo...
I like this store. The employees r really nice and i resive good help when i need it i feel comfortable in this one
by
  • Verified Purchase
  • Recommended
Horrible service
Horrible service
by
  • Verified Purchase
Great customer service !
Great customer service !
by
  • Verified Purchase
  • Recommended
I order items all the time and pickup at Steelyards Home Depot. Best customer service not only on...
I order items all the time and pickup at Steelyards Home Depot. Best customer service not only one time but all times.
by
  • Verified Purchase
  • Recommended
When I came into the store I was greeted and she the customer service female had no problems with...
When I came into the store I was greeted and she the customer service female had no problems with helping me I would recommend restore to anyone to go there it was early in the morning she was not sleeping frowned up angry or upset she did her job and help me respectfully and she rang me out so I wouldn't have to walk all the way down to the cash registers she is a beautiful person she needs an award for being kind to people. GOD BLESS her.
by
  • Verified Purchase
  • Recommended
Love this store i always find what im looking for... Always good help in the store and very clean...
Love this store i always find what im looking for... Always good help in the store and very clean and organized
by
  • Verified Purchase
  • Recommended
Great Employees
I had the pleasure of being assisted by several employees at this location & they were all very helpful & very nice. I'd recommend it to anyone!
by
    HORRIBLE
    HORRIBLE
    by
    • Verified Purchase
    Good employees, good service, close to home.
    Good employees, good service, close to home.
    by
    • Verified Purchase
    • Recommended
    I shop at Home Depot most of the time for stuff we need at my Company. Todays visit was better t...
    I shop at Home Depot most of the time for stuff we need at my Company. Todays visit was better than most. There was a lady named Nancy (didn't catch last name but she was a nice looking Blonde lady) who went out of her way to help me find what I was looking for. Most of the time employees just tell you the aisle where it is located and then thats it. She took the time to help me with what i needed to get done. Job well done Nancy
    by
    • Verified Purchase
    • Recommended
    It's an AWESOME inner city store, the people are wonderful, and very helpful, who could ask for more
    It's an AWESOME inner city store, the people are wonderful, and very helpful, who could ask for more
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 354 reviews

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