Reviews for Steelyard #6857

Store was clean and well stocked friendly as well. Claudia and Maribel are wonderful cashiers they were very helpful

Home Deport has everything I need.

Super great experience with Marie the cashier, she was nice and had some helpful tips for my project

I love this store it is the best home depot store i have ever been

30watt 3000lumen LED shop lights on 03/19/24 were $9.97. There’s more light from the 30watt LED than my old fluorescent shop lights.

I bought a new refrigerator and am excited. So many to choose from and very polite employees.

Aniya went above and beyond to assist me with y inquiries, demonstrating a high level of professionalism, knowledge, and genuine care for my needs. Thank you, Aniya, for making my visit to Home Depot a pleasant and sucessful one.

I forgot to mention that I felt safe. I'm a woman, I was alone, and It gets dark fast. When I came out, there was a security guard that was just idling, and there appeared to be activity of sorts amongst a couple me in a car and a truck, near my car, so I was glad to see security!

I came in lane at night after not being able to get my dryer going after four days.. Greg in electrical went above and beyond.

To many people walking out with out paying,need more security and prosecuting,just my opinion.

I wasn't having a very good day and I was a little abrupt and rude to the cashier. I needed my receipt emailed and he made a mistake by clearing out the prompt. It really wasn't a big deal and I should have been more polite about it. He handled it like a gentleman. I think his name was James.

Great experience as always

There were people on the floor assisting customers. My cashier was excellent! I didn’t have to wait in the checkout line.

store well stocked, good employee interaction and attention at checkout. recommended

I go to customer service a lot between Luis and Katherine they are very nice and caring about the customers. I will keep going to this home depot

I was having a rough day and in a hurry, yet Carmela greeted me with a smile, inquired about my needs and thanked me for choosing "tha Steeleyards Home Depot". Please continue to allow her to spread her infectious personality for people throughout the store.

This store has been the most helpful when needing it or not

Service was very good

I had to make a return and the woman who gave me the store card ignored me the entire time I asked her questions about a product. She did give me a store card and completely ignored me otherwise.

worst customer service ever purchased a water heater 2018 have a warranty and its a joke since October 25 trying to get this issue resolved no one wanted to help me having the receipts the warranty the first installers home depot sent did the job incorrectly worst experience ever and worst customer service ever an there warranty are a joke been a month an still dealing with this situation the only employee that did a little to help was an employee called Brent but the other supervisors VERY UNPROFESIONAL worst experienced ever

i bought some paint for the flooring, turn out good

Al, that has been there a hundred years in appliace area knows everything about anything. Fasteners, caulking, etc. Bought sone kitchen cabinets and he went out of his was to help me. Hope that is his name. Two young, I mean young kids surprised me by helping me find sone paint.

So today one of the work was being very rude to a person who work there to. It was sad that this happened. Don't think I'm coming back again

Accidents happen and issues arise. It's understandable. It's the management team here that set them apart. Thank you for the great customer service.

The Steelyard HD is a busy store. As they say, location, location, location, which is good People shop here frequently and things go fast. So shop early as possible.

i came in the store to find things to fix my screen not only did they help me find what i needed to DIY but they also fixed it for me and now i know what to do and where to find these items in the store.

This is an inexpensive product that I have used in the past to fill in minor gaps in mortar on the side of my house. Works well and is inexpensive.

I went her for mulch. Was told by an associate that they didn't load the mulch into vehicle like they do at other Home Depot's. This didn't sound right so I asked the young lady at the register in the garden area. She told me yes they would load it so I proceeded to make the purchase. I was told to bring my car to the area in front of the garden section. I waited 15-20 mins and decided to come back in to see what was going on. The young lady was no longer at the register. So I asked the guy at the register was the young lady still there. I was told that she was on a lunch break. So I said so she just left me sitting there with no one knowing i was waiting? To which I was told that she had a right to a lunch break. Everyone has the right to a lunch break its just the manner in which this was done. It was as if she knew that they weren't loading my vehicle and chose to leave. So i asked for my money back and was told that I had to go way over to the other side of the store to customer service. I then asked a for a manager the associate called for a manager (it least he acted like he did) and one never came. So I went over to customer service. When I got in line i say associates calling for managers and guess what the managers came. So I get the register start to explain what occurred and was told that i should have asked an associate about loading vehicle before I made the purchase. To which I replied that is exactly what I did. I had horror stories about this location and now I see and I won't be back. The Home Depot where I live has a drive through section where they will load home and garden items like mulch, dirt etc into your vehicle. The peole near this location deserve better!!!

Great customer service.

I am pleased with the refrigerator I bought from Home Depot. I am pleased with the salesperson Al. The home delivery was outstanding as they had to deal with snow and ice.