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Filter Reviews By:Rating, Profile, Gender, Age (340)
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Showing 1-30 of 340 reviews
Jun 15, 2022
Horrible service
Waited over an hour for paint then 40 minutes on another trip two days later. Associates walked away from the department with customers waiting.
by
Jun 12, 2022
Customer service
I didn’t know what to buy but the cashier was very helpful and went above and beyond full filling my order.
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Recommended
Jun 7, 2022
Great store/great service
I am always pleasantly surprised at his well I am treated at the Gallup store. Ease of purchase, exchanges, refunds, and cheerful knowledgeable staff make this my "go to" store.
by
Recommended
May 21, 2022
Great customer service
The internet said there were nine items in stock of the garden tool I was looking for. It wasn't on the hanging rack. Blue got the rolling stairs and searched in all the boxes above until he found the specific tool I was looking for.
by
Recommended
Apr 8, 2022
Horrible customer service
I ordered building materials to be delivered. Unfortunately Home Depot only has 1 delivery truck and was not able to deliver my order. The employees handled the situation poorly by not clearly communicating the issue appropriately. Management seems to not want to get involved when trying to find a solution but is quick to offer a refund instead of trying to rectify any issues. Employees are also defensive when addressing concerns. This store needs better customer service. Their prices are lower than the other home improvement stores in town but the other stores have higher quality customer service.
by
Feb 23, 2022
Great store
I had such a great experience at the Home Depot. Staff was exceptional. Especially Tabitha and Shawn at the customer service desk. Thank you so much
by
Recommended
Oct 16, 2021
Good place to buy hardware.
I went to buy a refrigerator for a relative here. The staff didnt greet me at first but they greeted me right away when we got to the appliances section. Good service. May come back to location for later needs.
by
Recommended
Jun 27, 2021
How doers get more done is true what home depot has on their receipt. home depot has been helping...
How doers get more done is true what home depot has on their receipt. home depot has been helping a lot of families and businesses. As for reviewing home depot your the best home depot thanks from all.
by
Verified Purchase
Recommended
Jun 14, 2021
This is the only store that is close to Chinle which is about one and half hours aways.
This is the only store that is close to Chinle which is about one and half hours aways.
by
Verified Purchase
Recommended
Jun 1, 2021
Employees training in customer services. Organization of products. It always nice to shop the Alb...
Employees training in customer services. Organization of products.
It always nice to shop the Albuquerque stores. Employees are professional, top off with courtesy and friendly. I was shopping for my son at Gallup store some experienced.
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Verified Purchase
May 31, 2021
The employees are always super helpful, and the store is clean and organized! Appreciate our mos...
The employees are always super helpful, and the store is clean and organized! Appreciate our most recent visit, with a very knowledgeable associate who spent the time helping us make a good choice!
by
Verified Purchase
Recommended
Apr 25, 2021
The store is clean. You can find things you need. Most employees are friendly. There are kind peo...
The store is clean. You can find things you need. Most employees are friendly. There are kind people behind the paint desk.
by
Verified Purchase
Recommended
Apr 13, 2021
The store was organized and clean. The employees were very helpful about making sure you find wha...
The store was organized and clean. The employees were very helpful about making sure you find what materials you needed. They also had Friendly cashiers.
by
Verified Purchase
Recommended
Apr 7, 2021
Outstanding sales associates I was going to help with no hesitation of not knowing what things ar...
Outstanding sales associates I was going to help with no hesitation of not knowing what things are but they do know where everything is make it easier thank you home Depot I'm very happy you all are team players. Always helpful to us customers. ✌️
by
Verified Purchase
Recommended
Feb 18, 2021
Being the only large store in town, sometimes out of the basic products needed. Thankful to have...
Being the only large store in town, sometimes out of the basic products needed. Thankful to have a store in this community.
by
Verified Purchase
Recommended
Feb 17, 2021
I truly recommend this to other people's. The store is clean and employees r friendly. Employees ...
I truly recommend this to other people's. The store is clean and employees r friendly. Employees greeted with me and helped throughout the store.
The line was much faster than waiting in line. The cashier was nice at the checkout too. Thanks to Home Depot.
by
Verified Purchase
Recommended
1 found this review helpful
Feb 10, 2021
The products I was looking for was not that easy to find. They kept redirecting me to departments...
The products I was looking for was not that easy to find. They kept redirecting me to departments that didn't have the right supplies that I needed. The assistance wasn't exactly their when needed, I had to look for assistance but when I found them they seemed a bit occupied. The store was somewhat clean but with all that lumber it wouldn't be super clean. The bathroom was very dirty and I don't think they clean it often as they should. Even with this pandemic it should be wiped down and cleaned every hour. The associates were friendly when approaching but when trying to get attention they were occupied by something else.
by
Verified Purchase
Recommended
Feb 5, 2021
The staff at the Gallup store are friendly and helpful. Our questions are always taken seriously ...
The staff at the Gallup store are friendly and helpful. Our questions are always taken seriously and the staff does their best to help us find a good solution, sometimes helping us avoid a costly mistake. We are at the store several times a month and have always had a pleasant experience.
by
Verified Purchase
Recommended
Feb 4, 2021
Convenient, had all items I needed per my visit.
Convenient, had all items I needed per my visit.
by
Verified Purchase
Recommended
Jan 22, 2021
We've never had a bad experience at the Gallup, NM Home Depot. Every employee we've encountered h...
We've never had a bad experience at the Gallup, NM Home Depot. Every employee we've encountered has been friendly and accommodating.
by
Verified Purchase
Recommended
Jan 15, 2021
The associates were most helpful.
The associates were most helpful.
by
Verified Purchase
Recommended
Dec 18, 2020
Mileek is a very valuable, friendly, helpful employee. He made all the difference for me.
Mileek is a very valuable, friendly, helpful employee. He made all the difference for me.
by
Verified Purchase
Recommended
Dec 8, 2020
The store is clean and safe. Outstanding customer service and fast check out. Overall it's great.
The store is clean and safe. Outstanding customer service and fast check out. Overall it's great.
by
Verified Purchase
Recommended
Dec 1, 2020
I had been shopping at this store ever since it open mostly for my tools and home improvements.
I had been shopping at this store ever since it open mostly for my tools and home improvements.
by
Verified Purchase
Recommended
Nov 25, 2020
Nice friendly service
Nice friendly service
by
Verified Purchase
Recommended
Nov 25, 2020
Great customer service!
Great customer service!
by
Verified Purchase
Recommended
Nov 24, 2020
Staff was helpful and welcoming and was able to aquire intended purchase without concern or hassl...
Staff was helpful and welcoming and was able to aquire intended purchase without concern or hassle of missing items. Excellent visit for Black Friday Savings.
by
Verified Purchase
Recommended
Oct 23, 2020
Great Service! Gallup Home Depot is the Best
Great Service! Gallup Home Depot is the Best
by
Verified Purchase
Recommended
Oct 23, 2020
GAllup Home Depot is the best! Great service
GAllup Home Depot is the best! Great service
by
Verified Purchase
Oct 22, 2020
Store has MOST everything you need! Except help when you need it the most, you have to go look fo...
Store has MOST everything you need! Except help when you need it the most, you have to go look for help. Cashiers are very friendly, making up for the inconsistent help.