#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(518)843-7804
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
135 Hannaford Plaza
Amsterdam, NY 12010
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Customer Store Reviews

  • 4.6 out of 345 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (345)
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Showing 1-30 of 345 reviews
The employees in this store are the best.
The employees in this store are the best.
by
  • Verified Purchase
  • Recommended
Everyone was eager to help me find what I needed. And the cashier, Kayla was very friendly.
Everyone was eager to help me find what I needed. And the cashier, Kayla was very friendly.
by
  • Verified Purchase
  • Recommended
Go see "Brooklyn" in the paint department she really knows her stuff!
Go see "Brooklyn" in the paint department she really knows her stuff!
by
  • Verified Purchase
  • Recommended
Great customer service and employees are very knowledgeable. It is always a great shopping exper...
Great customer service and employees are very knowledgeable. It is always a great shopping experience.
by
  • Verified Purchase
  • Recommended
The store is a class act. Everbody keep up the great job! Nice store,Thanks
The store is a class act. Everbody keep up the great job! Nice store,Thanks
by
  • Verified Purchase
  • Recommended
I went into this Home Depot to get a spare house key cut. The key cutting station was easily visi...
I went into this Home Depot to get a spare house key cut. The key cutting station was easily visible on an end cap of an aisle in the front of the store by the cash registers. A store associate was quick to greet me and cut the key for me. Check out was quick and easy and the cashier was very personable. Overall it was a very quick and convenient visit.
by
  • Verified Purchase
  • Recommended
The store was clean enough for me.The associates were very friendly and helpful and always helpin...
The store was clean enough for me.The associates were very friendly and helpful and always helping me to get the best bang for my buck.I really like the staff at the customer service desk .They are always willing to help me with my husband's war veterans discount.
by
  • Verified Purchase
  • Recommended
Dawn and Margaret actually made the trip enjoysblr, and I hate shopping!
Dawn and Margaret actually made the trip enjoysblr, and I hate shopping!
by
  • Verified Purchase
  • Recommended
Our experience shopping at Home Depot has always been wonderful. Staff are always helpful and our...
Our experience shopping at Home Depot has always been wonderful. Staff are always helpful and our needs are always quick and easy to find. We prefer Home Depot!!!!!!!
by
  • Verified Purchase
  • Recommended
The associate at the self check out Joan was very helpful and polite. She questioned my ID for th...
The associate at the self check out Joan was very helpful and polite. She questioned my ID for the military (Veterans) discount and called the manager for an answer. The manager didn't seem to want to accept the ID from Saratoga County but Joan gave it to me . She was very polite and courteous.
by
  • Verified Purchase
Good service
Good service
by
  • Verified Purchase
  • Recommended
The Amsterdam, NY associates are always helpful and friendly with a great store manager named Carm.
The Amsterdam, NY associates are always helpful and friendly with a great store manager named Carm.
by
  • Verified Purchase
  • Recommended
Every time I have gone to this store everyone has been very helpful in knowing their product, hel...
Every time I have gone to this store everyone has been very helpful in knowing their product, helpful in finding what you need and cashing out. Keep up the good work!!
by
  • Verified Purchase
  • Recommended
Overall this is your typical hardware store with good and bad qualities, lets face it not every s...
Overall this is your typical hardware store with good and bad qualities, lets face it not every store can be perfect and I've worked at hardware stores as well... This particular store is perfect for DIY projects and a majority of contract projects if you can afford the little extra. It generally has all your needs not always for big contractors and if you are looking for something or have a question be sure to ask someone from that particular area and possibly go on the internet to double check. (Its always good to have more than one opinion anyhow). The staff is generally quite nice and try to help; be cautious and know what you are looking for ahead of time though.
by
  • Verified Purchase
  • Recommended
I so enjoy shopping at the Home Depot in Amsterdam, NY. No matter when I have shopped at this st...
I so enjoy shopping at the Home Depot in Amsterdam, NY. No matter when I have shopped at this store, there are always employees available to help you, without having to search. The employees have always been pleasant, knowledgeable, patient, and willing help. One could say old fashioned in the sense of how people are. The store also has such a nice variety of stock in all departments. I was going to buy a washing machine today, but was unsure of what I wanted. I was able to get immediate assistance who, after some questioning, directed me to several machines that would suit my needs, and then, helped me narrow it down to the perfect washer for me. How nice!
by
  • Verified Purchase
  • Recommended
The people are so helpful at Home Depot in Amsterdam. The store is always clean and organized. Ou...
The people are so helpful at Home Depot in Amsterdam. The store is always clean and organized. Our favorite place to shop for products we need to improve our home. The cashier that helped us save money was wonderful. I believe her name was Sheila.
by
  • Verified Purchase
  • Recommended
This store is always clean and customer service employees are always willing to help
This store is always clean and customer service employees are always willing to help
by
  • Verified Purchase
  • Recommended
Great store with helpful staff...........but Home Depot, Ridgid and Ryobi are ripping us all off ...
Great store with helpful staff...........but Home Depot, Ridgid and Ryobi are ripping us all off on the prices for the batteries. They all know the scam they have going. I'll be buying cordless tools from other brands as long as this price gauging is going on. Some of us would rather take our woman to dinner than pay $120 for a battery. I'm not the only one who's catching on to the scam.
by
  • Verified Purchase
  • Recommended
Always friendly, always helpful.
Always friendly, always helpful.
by
  • Verified Purchase
  • Recommended
Best Home Depot I ever visited. All staff are friendly and courteous. This is my home store. I am...
Best Home Depot I ever visited. All staff are friendly and courteous. This is my home store. I am 74, but they make me feel like a young contractor. Great staff!
by
  • Verified Purchase
  • Recommended
The store was clean and the associates were friendly, patient and helpful.
The store was clean and the associates were friendly, patient and helpful.
by
  • Verified Purchase
  • Recommended
Every Associate at The Home Depot is very knowledgeable, very kind and courteous. We have never ...
Every Associate at The Home Depot is very knowledgeable, very kind and courteous. We have never had a bad experience at Home Depot no matter the department we shop at.
by
  • Verified Purchase
  • Recommended
Store is always clean and the staff, especially Alice, is always friendly and helpful. I will alw...
Store is always clean and the staff, especially Alice, is always friendly and helpful. I will always shop at Home Depot, so much so that I gave up my membership to that other store.
by
  • Verified Purchase
  • Recommended
I did not say or mean to that the employees were no helpful,I just didn't need help. Whenever in ...
I did not say or mean to that the employees were no helpful,I just didn't need help. Whenever in the past I have been helped
by
  • Verified Purchase
Nicely laid out, the Employees are very helpful and prices are very competitive and fair i would ...
Nicely laid out, the Employees are very helpful and prices are very competitive and fair i would say.
by
  • Verified Purchase
  • Recommended
There are plenty of stores with basically the same items from which to choose. So the difference ...
There are plenty of stores with basically the same items from which to choose. So the difference comes down to the personal interactions between customers and store associates. I have had to interact with home depot associates for multiple reasons on multiple occasions. Whether it is looking for something, advice, complaints, or just casual conversation the people at Amsterdam, NY home depot have become like family. No doubt home improvement can be stressful, but they are always helpful, encouraging, and a downright blessing in time of need. Especially on this particular occasion. All week long Murphy's Law was in full effect, and when "Felix" approached me and asked "do you need help with anything?" All the obstacles of the week and the current water heater issues I was having, came crashing down. He not only noticed the stress I was under, but empathized completely. He said you look like you need a hug. And I swear, I did. Teary eyed and shaken, I hugged him and immediately the stress I was under began to diminish. It was simply knowing that I'm not doing this all alone, because there are a store full of employees at home depot who go above and beyond daily for their customers. Home Depot is fortunate to have fostered a workforce that cares about their work and those they serve. That is something I have not witnessed at any other store, and certainly not on any website.
by
  • Verified Purchase
  • Recommended
RJ was excellant. Beyond that, it was horrible. I called "corporate" hoping for a reason to want ...
RJ was excellant. Beyond that, it was horrible. I called "corporate" hoping for a reason to want to return to the store (give them a chance to "make it right") but this too did not satisfy. I wish I could go into more detail but I've already wasted too much time having to follow up on this issue because too many have dropped the ball along the way!
by
  • Verified Purchase
I recently went to your store to purchase a air conditioner. All sold out. I went to the customer...
I recently went to your store to purchase a air conditioner. All sold out. I went to the customer service desk and one of your employees named Maura assisted me.She was AWESOME.She got on the computer and and helped me order the A.C that i wanted.She was EXTREMELY HELPFUL and VERY POLITE.Home Depot is very lucky to have Maura working for you, ESPECIALLY IN CUSTOMER SERVICE.I just hope that your company RECOGNIZES an employee like Maura K. who goes ABOVE AND BEYOND to assist the customers needs. THANK YOU, ROBERT POULIN
by
  • Verified Purchase
  • Recommended
The store was very clean and the employees were very helpful and willing to help me make the best...
The store was very clean and the employees were very helpful and willing to help me make the best decision possible .
by
  • Verified Purchase
  • Recommended
Cashier Alice was great & thanks for the help at the paint counter.
Cashier Alice was great & thanks for the help at the paint counter.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 345 reviews

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