Customer Reviews for Samsung 33 in. W 25.5 cu. ft. French Door Refrigerator in Stainless Steel

I absolutely love the refrigerator, although a week later I noticed a very small dent in the freezer door and it has been a hassle to get that fixed.

Loving my new refrigerator so far! I've had it for about three weeks. I love the lighting in both the refrigerator and freezer. The drawers seem to be made with quality materials, which I was pleased to see. I had originally wanted a Kitchen Aid to match my dishwasher, but so many reviews mentioned that the drawers seemed very flimsy. So I kept shopping. This is my first Samsung appliance and so far there have been no issues. Looks great, fits my space perfectly.

Great fridge! The ice maker keeps up with our family of 7 even on hot days.

This refrigerator has rattled and made such loud noise since the day it was delivered, I can hear it from every room in the house. I made a claim and the day the maintenance crew was scheduled to show up, no one came. I got no phone call, email or text that the crew couldn’t make their scheduled time. I bought a Samsung with the Home Depot Warranty because I believed I was getting a quality product with a reliable maintenance warranty. I GOT NEITHER.

I wish I could have seen it before I bought it. I’m unhappy with how load ice maker is. Also you can clean underneath long shelf. I had something spill on it and it went underneath, no way to take part to clean.. other than that love it.

I wouldn't wish this refrigerator on anyone. We've had multiple technicians out to try and get this ice maker to work, but it seems to break down every 6 months. We've had to resort to to ice trays as we are tired of spending $250 for a Samsung Technician to come out. Stay far FAR AWAY from this one!

Rating provided by a verified purchaser

I is a great appliance, we are truly happy with it..

Rating provided by a verified purchaser

Rating provided by a verified purchaser

Fits perfectly and is quiet.

1st the ice maker freezing over. then the water stopped working. next the refrigerator, stopped cooling to the appropriate temperature. puddles under the pantry drawers and ice build up on back wall

Awesome. We love it.

Even better than I expected

I purchased this refrigerator 3 years ago in Black and the ice maker keeps freezing up and we have to go in and defrost almost every day!!! FYI there is a Class Action Suit regarding this major problem as it is a manufacturer defect!! I had GE for years and never had this problem!! Will never buy Samsung refrigerators again! RUN Forest Run!!!!!

Functionality is great COOLING capacity is great,,,great overall presentation.

i have had a samsung fridge for 4 years. i have had nothing but problems with it. and samsung cannot fix them. nor will they replace/refund my fridge. save yourself the headache and never buy samsung.

We purchased this near the end of our kitchen renovation and had to wait a few days before unwrapping and installing. When we did, the coolselect pantry drawer was crooked and the lid was sticking and scratching the inside of the fridge. Samsung refused to fix the issue even though it was a manufacturing defect. We now have a brand new fridge who's main feature we purchased it for doesn't work; to prevent further damage, we had to remove the lid, so the tempurature control is useless. They deleted my initial review off of their site page for this fridge, so don't believe the review ratings. I will not purchase another samsung home product due to their lack of support for their brands

ice maker doesn't last. not even two years in and broken (freezes over) and they want me to cover this cost of this well known issue with this product.

Rating provided by a verified purchaser

Works great

This refridgerator is awful, after only a year the seals have failed and condensation leaves puddles in refridgerator door and on top of freezer. The ice maker has broken now and is almost a $500.00 repair. The repairmen informed us of a class action lawsuit based on the issues we are having. He also noted the average life span for this refridgerator is less than 6 years.

I have had to get this fridge fixed 4 times in the last 3 months. The ice keeps building up on the coils and ruins the fan. Every time it happens I call Samsung who tells me to call their certified repair person and they come out to fix it. The only saving grace is that since the fridge breaks so often we are covered under the 30 day parts and labour warranty.

So far so good, no issues with it. Haven’t had it long so time will tell. Only thing the GF wished the area for milk was a little higher and wider. Runs quite and we really like the deli area and the way the freezer is setup.

So far it’s has been working wonderful . I will have to wait and see as time goes by to check it poformanc

Having the refrig. for two weeks, already having problems with the ice maker. Not impressed, it is suppose to make all this ice, it hardly makes 2 cups every other day

Purchased in 2015, serviced 3 times in 2019, and not cooling again in 2020. Paid $3,500.00 for it new in 2015. My last refrigerator lasted 19 years, so we've ordered a new LG, and purchased the HD extra warranty, tired of dealing with an unreliable fridge and despite numerous manufacturer service calls. I would strongly recommend avoiding Samsung refrigerators, if reliability is important to you.

Rating provided by a verified purchaser

Worst refrigerator ever built, accompanied by worst service ever. After three service calls in the first year and almost the entire inner workings being replaced it still does not function correctly. When you call for service they want u to diagnose the problem and you will have to beg them to send a service person. Refused to extend warranty. Worst appliance purchase in my 50+ year existence. A lot of money spent, a ton of headaches. Ice maker jams and has to be unclogged once a week. Stand clear of Samsung refrigerators....

Works great.