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Customer Reviews for Samsung 33 in. W 25.5 cu. ft. French Door Refrigerator in Stainless Steel

Internet #205881241

Model #RF26J7500SR

Store SKU #1001282824

  • Twin Cooling Plus keeps food fresher longer
  • Ice Master produces 9.9 lbs. of ice per day and stores 4.2 lbs
  • CoolSelect Pantry provides added temperature control

Customer Reviews

  • 3.8
    out of 471 reviews
  • 62% recommend this product
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Showing 1-30 of 471 reviews
like the room with having the freezer on the bottom
like the room with having the freezer on the bottom
by
  • Verified Purchase
  • Recommended
Great product and superbe service from your techs....
Great product and superbe service from your techs.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
good...
good
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
This refrigerator has nice clean lines. I like the extra...
This refrigerator has nice clean lines. I like the extra draw in the middle. The only thing I don’t like is the ice machine does not keep up with our demand.
by
  • Verified Purchase
Excellent fridge...
Excellent fridge
by
  • Verified Purchase
This refrigerator does not have enough room capacity for storage...
This refrigerator does not have enough room capacity for storage over all. Need to be careful closing the French doors, they don't close easily and will remain open if you don't push them to close.
by
Response from SamsungFeb 17, 2021
I know how frustrating it can be when results and expectations do not quite meet. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Lena Samsung
  • Verified Purchase
It just works, though shop around for filters!
[This review was collected as part of a promotion.] this fridge works just fine for our family of five. fits very nicely in our kitchen and looks sharp with the rest of the stainless steel and black appliances. only gripe i have is that it takes a few seconds to engage the ice maker once selected and depressing the lever. not the end of the world as we are not huge on "everything with ice." shop around for filters and be careful what you are buying as there are quite a few that seem to work, but end up leaking water everywhere. you'll know you have a good one when there are two rubber seals/gaskets around the filter nozzle. all in all, love having this fridge full and chilling - with very low noise (barely hear it on).
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    • Recommended
    1776-PS: Brilliant Regierator and NO Complaints
    I forgot the second reason for our review: the stellar service from Home Depot! From start to checking in with us during the process to installation—EXPERT and in these times, even caring. Thank you.
    by
      • Recommended
      This 33" refrigerator has been great since installed. No issues or complaints at this time. It is...
      This 33" refrigerator has been great since installed. No issues or complaints at this time. It is working great
      by
      • Verified Purchase
      • Recommended
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      We like the unit. I am trying to get a...
      We like the unit. I am trying to get a price match, as it went on sale a week after we bought it.
      by
      • Verified Purchase
      Ice maker always freezes up and quits making ice
      i've had this refrigerator for about 2 years. it worked fine for the first year then out of nowhere the ice make froze over and ice had gotten stuck. i though maybe it was something that might would happen that one time and be cleared up after i cleaned it out, but i was wrong. after that experience it has happened at least once a month! i'm so sick and tired and going to get ice and nothing coming out and to look in and see the ice maker frozen over. after reading more about it and seeing more reviews with the same problem, i see there is absolutely no solution to this problem. will not be buying another samsung refrigerator.
      by
      Response from Samsung CaresSep 11, 2020
      Hello! Thank you for reaching out to us. Here's a troubleshooting link that'll help resolve your ice maker concerns https://bit.ly/35uAtZo ^Ty
        nice fridge but ice machine sucks
        [This review was collected as part of a promotion.] i've had my fridge for a few years now. we have always had problems with the ice maker freezing over. i usually have to thaw it with a hair dryer. finally after 3 years of ownership metal and plastic pieces we saw in our glasses. there's no more warranty now and the part is expensive to replace.
        by
          I bought a refrigerator...
          I bought a refrigerator
          by
          • Verified Purchase
          We are so happy with this fridge. It took some...
          We are so happy with this fridge. It took some time to find a 33” wide fridge that had a good size. They’re generally 20 cft so we were thrilled to find this one which is 25 cft. It’s fab! Plenty of room and so easy to find things. The ice maker is steady+ works seamlessly. A bonus for us Ice loving people.
          by
          • Verified Purchase
          Do your research on class action lawsuit people
          [This review was collected as part of a promotion.] should be recalled. a samsung refrigerator class action lawsuit alleging the ice makers on certain models leak. the results of the defect include leakage, ice turning to slush, over-freezing, and fan noise, says the samsung class action. the allegedly affected models include: rf23hcedb, rf23hcedt, rfh23hsesb, rf23htedb, rf23j9011, rf24fsedb, rf25hmedb, rf263beae, rf263teae, rf26j7500, rf28hdedb, rf28hdedt, rf28hfedb, rf28hfedt, rf28hfpdb, rf30hdedt, rf31fmedb, rf31fmesb, rf323tedb, rf32fmqdb, rf34h9950, and rf34h9960 in all colors.
          by
            Present for our Anniversary
            Way nicer than I expected. we ordered offline from Home Depot and had it delivered. easy to set the delivery time and was as promised
            by
              • Recommended
              The fridge is everything we could have asked for. The...
              The fridge is everything we could have asked for. The associates who came to install were very professional and took into consideration our new vinyl floor we had installed in the kitchen. The ice maker works great and the capacity of the fridge is humongous! Like I said everything we could have asked for.
              by
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              the bottom freezer makes a lot of noise when open...
              the bottom freezer makes a lot of noise when open
              by
              Response from SamsungFeb 3, 2021
              Samsung support would love to speak with you further to see what we can do to be of assistance. Please reach out to us at either of these outlets and reference ticket number 1142563386. 1. Facebook Messenger: http://m.me/samsungsupport or
              2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Lo Samsung
              • Verified Purchase
              Love this refrigerator! Super spacious, great lighting, water dispenses quickly,...
              Love this refrigerator! Super spacious, great lighting, water dispenses quickly, and the ice maker works great. The only slightly negative thing I can think of is the doors need a good amount of pressure to close so it’s easy to accidentally leave it open. Fortunately it starts to beep, letting you know you haven’t shut the door(s) completely.
              by
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              The guys brought my fridge in and it was easy...
              The guys brought my fridge in and it was easy to install the water line and we love it
              by
              • Verified Purchase
              Like the non fingerprint surface...also the enormous space....
              Like the non fingerprint surface...also the enormous space.
              by
              • Verified Purchase
              Do Not Buy
              I'm very disappointed in Samsung for the poor design of this fridge and I don't understand why it's still on the market. I purchased this fridge for my first home about 4 years ago. Less than a year after there's extremely loud motor noises and it stops cooling. After researching I figured out theres ice build up (hidden behind the cover) and the fan freezes. So every few months I have to completely empty my fridge, unplug it, let it thaw for 24 hours, clean all the water up inside the fridge and sanitize. There's no solution, there's a design issue, and many others have reported the same issue after owning for about a year. It's not worth purchasing.
              by
              Response from SamsungFeb 3, 2021
              Hello! If you would like to have service to resolve this issue, please use the following link. (https://www.samsung.com/us/support/service/locations/) We appreciate you taking the time to share your experience. ^Ty Samsung
                2 found this review helpful
                Showing 1-30 of 471 reviews