#1 Home Improvement Retailer

Customer Reviews for PetSafe 10-1/4 in. x 16-3/8 in. Large White Freedom Patio Panel (76 in. to 81 in.) Pet Door

Internet #203381340

Model #PPA11-13129

Store SKU #1000376830

  • Installs quickly with basic household tools
  • Lockable feature for added security
  • Highly rated for value and appearance (see reviews)

Customer Reviews

  • 4.4
    out of 921 reviews
  • 92% recommend this product
Filter by:
Showing 1-30 of 921 reviews
Easy to install, works great!...
Easy to install, works great!
by
Response from PetSafe Brand ExpertMay 19, 2022
Thank you for your review, Jerine. We appreciate your feedback on the Freedom Aluminum Patio Panel. PetSafe
  • Verified Purchase
Works great as a temporary fix...
Works great as a temporary fix
by
Response from PetSafe Brand ExpertMay 19, 2022
Thank you for your review, Kimberly. We appreciate your feedback on the Freedom Aluminum Patio Panel. PetSafe
  • Verified Purchase
Convenient and functional item....
Convenient and functional item.
by
Response from PetSafe Brand ExpertMay 14, 2022
Thank you for taking the time to sharing your experience. It's great to hear that the Freedom Patio Panel is convenient and functional for your pets! PetSafe
  • Verified Purchase
Did not like the locking mechanism. Needed to get something...
Did not like the locking mechanism. Needed to get something better.
by
Response from PetSafe Brand ExpertMay 13, 2022
We are sorry to hear the Freedom Aluminum Patio Panel did not meet your expectations! Please feel free to reach out to us directly at 1-800-732-2677 to share the details of your situation and how we might improve your product experience. PetSafe
  • Verified Purchase
The door does not stay closed and wind can easily...
The door does not stay closed and wind can easily blow it open.
by
Response from PetSafe Brand ExpertMay 12, 2022
We are sorry to hear the flap is not staying closed on your dog's Freedom Aluminum Patio Panel, David!

Based off what you have described, this does sound like it could be a height issue for the flap. As long as the magnets are able to maintain good contact, they will hold together in most situations unless a great force is applied to push them out of place. If the magnets are only making the barest of contact, then this hold will be much easier to break.

Please try to adjust the height of your flap so that it is low enough for the magnets to make consistent contact but not too low to allow the flap to bow out. If you continue to experience issues despite making these adjustments, please feel free to reach out to us at 1-800-732-2677 for additional assistance. PetSafe
  • Verified Purchase
I love this. Wish I’d done it sooner. Easy to...
I love this. Wish I’d done it sooner. Easy to install and my older fog figured it out fairly quickly Highly recommend!
by
Response from PetSafe Brand ExpertMay 12, 2022
Thank you for your review, Cecilia. We appreciate your feedback on the Freedom Aluminum Patio Panel. PetSafe
  • Verified Purchase
Good but needs some changes
The door works fine. It isn't a perfect fit for a typical vinyl sliding glass door track. If you have a rail in your track and you place it on the rail, the door is thinner than the sliding glass door, so it sits in a way where neither outside nor inside connection is flush with existing door. I had to move it to be flush with the inside part which means it is kind of sitting on the middle bar in the track. The T bracket for the bottom didn't fit. it wouldn't allow the existing door to close. I had to cut it into an L bracket to make it work. Be prepared to add some foam to help seal the door to keep out bugs and weather. Also, it didn't come with a lock. you have to buy that separately. The only lock that really works is ok but barely fits. If I had the money I would have just had a custom door done to replace the existing sliding glass door. However, that is like 5x the price of this, so it works for the money.
by
  • Verified Purchase
  • Recommended
Door is great Dogs love it too. Still having trouble...
Door is great Dogs love it too. Still having trouble fitting it to the sliding door. The sides are too flat and can’t lock it. May have to buy whole new mechanism.
by
Response from PetSafe Brand ExpertMay 10, 2022
Thank you for your review. We appreciate you taking the time to share your experience and thank you for your feedback! PetSafe
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
Works but installation not easy or universal
The door works well enough but this is not an easy installation by any means. Took me hours. Also the bottom T-bracket that is labeled as universal is anything but as it wouldn't fit on the bottom track of my sliding door so it's only secured at the top, which I guess is good enough for now. Also the lock provided also does not fit within the bottom track of my door (while also being labeled as universal). So I'll need to come up with a DIY solution for locking the door. There's also a gap between the both doors so buying your own weather stripping is essential (seems like something they should provide knowing this but don't). Not happy with these installation issues but the door works well enough and looks nice.
by
Response from PetSafe Brand ExpertApr 28, 2022
Thank you for your review. We appreciate you taking the time to share your experience and thank you for your feedback PetSafe
  • Verified Purchase
  • Recommended
I am really happy with this dog door. I have...
I am really happy with this dog door. I have a medium size labradoodle that weighs 65 lbs and she has no problem going in and out of it. She loves it! A great relief to me since I am transitioning from teleworking at home back to the office.
by
Response from PetSafe Brand ExpertApr 20, 2022
Thank you for your review, Tawni! We appreciate you sharing your feedback on the Freedom Aluminum Patio Panel and are happy to hear it is working well for you. PetSafe
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
The door did not fit as we were told by...
The door did not fit as we were told by the sales person and it was definitely not easy to install. We could not make it work for our sliding glass door so it is going back.
by
Response from PetSafe Brand ExpertApr 20, 2022
Thank you for your review. We're sorry that this door didn't meet your expectations. We appreciate you taking the time to share your experience and thank you for your feedback PetSafe
  • Verified Purchase
Great Pet Door
Fits perfectly, although you will need additional weather stripping for where the sliding door attaches to the panel. Both my cats had this figured out in one day! They are super happy to be able to go out to the screen room whenever they want :)
by
Response from PetSafe Brand ExpertApr 20, 2022
Thank you for your review. It's great to hear that this door works well for your cats. We appreciate you taking the time to share your experience and thank you for your feedback! PetSafe
  • Verified Purchase
by
  • Verified Purchase
Pet sliding glass door
This door save us from putting holes in our garage doors. It was easy to install. Our dogs have their freedom to go in and out the home when we are away.
by
  • Verified Purchase
  • Recommended
by
  • Verified Purchase
The door was easy to install....
The door was easy to install.
by
Response from PetSafe Brand ExpertApr 14, 2022
Thank you for your review, Penny. It's great to hear that the Freedom Patio Panel works well for you and your dog. We appreciate you taking the time to share your experience and thank you for your feedback! PetSafe
  • Verified Purchase
by
  • Verified Purchase
Love our pet door. It was easy to install...
Love our pet door. It was easy to install and looks fantastic. Our pets learned to use the door quickly and enjoy coming and going as they please.
by
Response from PetSafe Brand ExpertApr 14, 2022
Thank you for your review! We appreciate you sharing your feedback on the Freedom Aluminum Patio Panel and are happy to hear it is working well for you. PetSafe
  • Verified Purchase
flap doesn't seal well
This door was installed just under 2 years ago and the flap is shot. I never was very happy about how it sealled and over time the flap has warped and won't lie flat against the frame. Leaks air like crazy!! When I removed the flap to replace it, I found cracks all around the screw holes and top edge,too. I wish I had bought the extreme weather doo or maybe tried a different brand.
by
    Good pet door
    Easy to install. Perfect opening size for my 57 lb. medium size dog. Flap doesn't always want to close tight, magnet doesn't always catch it, but overall good.
    by
    Response from PetSafe Brand ExpertApr 6, 2022
    Thank you for sharing this experience, we're happy to hear your pet door is a great fit for your dog! Based off what you have described, this does sound like it could be a height issue for the flap. As long as the magnets are able to maintain good contact, they will hold together in most situations unless a great force is applied to push them out of place. If the magnets are only making the barest of contact, then this hold will be much easier to break.

    Please try to adjust the height of your flap so that it is low enough for the magnets to make consistent contact but not too low to allow the flap to bow out. If you continue to experience issues despite making these adjustments, please feel free to reach out to us at 1-800-732-2677 for additional assistance. PetSafe
    • Verified Purchase
    My dog began using it immediately...
    My dog began using it immediately
    by
    Response from PetSafe Brand ExpertApr 5, 2022
    Thank you for your review. It's great to hear that this pet door works well for you and your dog. We appreciate you taking the time to share your experience and thank you for your feedback! PetSafe
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    Well built but barely fit.
    Well built but barely fit. Watch out for retro fit sliding glass door. They dont have as much height room. Ours only has about 76 inches and the petsafe can go down to 75 7/8.
    by
    Response from PetSafe Brand ExpertApr 2, 2022
    We appreciate you taking the time to share your experience and thank you for your feedback! PetSafe
    • Verified Purchase
    • Recommended
    Slider Doggie Door
    No come slider lock.
    by
    Response from PetSafe Brand ExpertApr 2, 2022
    We are very sorry to hear that the lock arrived missing from the package. When you can, please reach out to us at PetSafe directly, and we'll be happy to help with replacement options on the lock. Our number is 1-800-845-3274, and our hours are Monday through Friday 8 A.M.- 7 P.M. EST. PetSafe
    • Verified Purchase
    • Recommended
    Showing 1-30 of 921 reviews

    Frequently Bought Together

    Top Rated
    +
    +
    Price:
    $218.00