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Customer Reviews for LG 10,000 BTU Portable Air Conditioner and Dehumidifier Function with Remote Control in White (62.4 Pint. /Day)

Internet #204684041

Model #LP1014WNR

Store SKU #379969

Customer Reviews

  • 3.6
    out of 940 reviews
  • 69% recommend this product
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Showing 1-30 of 940 reviews
Love the timer!
[This review was collected as part of a promotion.] The unit works well, though I would like to see a longer hose, or available extension.
by
    • Recommended
    Nice
    [This review was collected as part of a promotion.] Product works great and keeps my room very cool only draw back and why I gave it 3 stars is because the water storage gets full really fast! And I have to empty the tank every 2 hrs and to empty the tank I bought a small step stool cause plug is literally at the bottom of the ac and you have to put it on something to empty the water.
    by
      • Recommended
      Terrible. Ran this thing day and night in a 200...
      Terrible. Ran this thing day and night in a 200 sqft room and the temp never dropped below 75 degrees.
      by
      Response from LGAnswersJul 10, 2018
      We hate to see you are unhappy with the cooling ability of your air conditioner. This unit should be able to cool up to 300 sq. ft. We have a help library article designed to troubleshoot problems with cooling: http://www.lg.com/us/support/product-help/CT10000014-1342109440312-not-cooling If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP LG
      • Verified Purchase
      Water does not evaporate out of the unit, must be manually emptied. The operating manual states...
      Water does not evaporate out of the unit, must be manually emptied. The operating manual states that this product has a self-evaporative system. The condensing water should be recycled to cool the condenser....this is not happening and the unit does not cool the room. We are returning the unit.
      by
      Response from LGAnswersJul 12, 2018
      The LG 10,000 BTU Portable Air Conditioner Model # LP1015WSR has a Self-evaporative system that recycles the condensing water to cool the condenser. If you live in an environment that has low humidity, you might not have to empty the internal water collection tank. However, if your in a high humidity environment, when the internal water collection tank gets full, the LED display will show 'E5' and the air conditioner will turn off until it is emptied and you will need to restart the unit after emptying the tank. The LP1015WSR provides refreshing cool air for spaces up to 300 sq. ft. Our air conditioning units include a 1 year factory warranty to cover any manufacturing defects. If you feel the unit is in need of service, please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 and we will be happy to help. ^CP LG
      • Verified Purchase
      The product is much louder than the 12,000 btu LGE...
      The product is much louder than the 12,000 btu LGE I bought a few years ago and does not seem to cool as well. I preferred another of the one I previously bought but it was not in stock. I have no way to return this one or I would have returned it.
      by
      • Verified Purchase
      Works well but the condensation tank is small so needs...
      Works well but the condensation tank is small so needs to be emptied often.
      by
      • Verified Purchase
      It worked for two years and died. Horrible.
      It worked for two years and died. Horrible.
      by
      Response from LGAnswersJul 3, 2018
      We hate to hear you are having trouble with your air conditioner. We would love to look into the issues you are experiencing. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG
        I have owned this unit for 2 or 3 years now. It does cool the room. So that is the plus side. The...
        I have owned this unit for 2 or 3 years now. It does cool the room. So that is the plus side. The down side is the way the thing fits into a window. We have sliding windows, so it installs vertically in my window (very hard to fit any other air conditioner) so I have to tape it in place to keep it from falling out. The adjustable portion of the plastic window fitting does not stay in place and also has to be taped to the window to stay put. The hose where it connects to the plastic adjustment piece is very fragile and has to be screwed in with the tiny screws to keep from falling out, but is so fragile that it has broken and now I have to buy new parts for it. I am just guessing a standard casement window installation would be a little better. Second problem is the quality of the exhaust hose. I have purchased white duct tape for it because it tears constantly. It is VERY cheap plastic. I have it installed in my dining room to get the best circulation throughout the area. It does do a nice job of cooling the main area of the house. It works hard to keep up in the space I have it. Final complaint is that it is very very loud. We have to turn it off to eat dinner because it is too loud to talk over. I saw another review that said it is not loud and am wondering if use on wood floors is what causes mine to be so much worse. So all things said. Yes it cools but the installation is not good at all. I get that you want portable, but there needs to be better quality hoses and plastic mounting pieces because for a few months of the year it is a pain.
        by
          Three years ago I bought my first LG portable 10,000...
          Three years ago I bought my first LG portable 10,000 BTU AC Unit and loved it, especially in this Texas triple digit humid heat. This year I bought 2 more LG portable 10,000 BTU AC Units and enjoy them too. I would highly recommend this LG 10,000 BTU AC Unit to anyone cooling an average space.
          by
          • Verified Purchase
          slightly loud at start up but gets quiet within minutes. Easiest window install yet and cools ni...
          slightly loud at start up but gets quiet within minutes. Easiest window install yet and cools nice. I went and bought another one for another room. Self Evaporation is the best
          by
          • Verified Purchase
          • Recommended
          Easy to set up. Did not expect the fan to...
          Easy to set up. Did not expect the fan to be so loud. The low fan setting isn't much different. Cooling is just ok. My small window unit does a better job. I will most likely return it.
          by
          Response from LGAnswersJun 26, 2018
          There are many factors that could cause your air conditioner to be noisy such as shipping damage or installation. The following help library article addresses some of the noises you may experience from your air conditioner: http://www.lg.com/us/support/product-help/CT10000014-1340892366193-knocking Our air conditioners do include a 1 year parts and labor warranty. If you feel the issue cannot be corrected via adjusting the installation reach out to us on Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 and we will be happy to help. ^CP LG
          • Verified Purchase
          Works great! Just loud. I still would buy another one....
          Works great! Just loud. I still would buy another one.
          by
          • Verified Purchase
          powerful and quiet. I can actually cool off my 2 rooms with this.
          powerful and quiet. I can actually cool off my 2 rooms with this.
          by
            • Recommended
            Very unhappy. Loud, huge, and doesn't cool the space adequately....
            Very unhappy. Loud, huge, and doesn't cool the space adequately.
            by
            Response from LGAnswersJun 19, 2018
            There are many factors that could cause your air conditioner to be noisy such as shipping damage or installation. The following help library article addresses some of the noises you may experience from your air conditioner: http://www.lg.com/us/support/product-help/CT10000014-1340892366193-knocking Leaving the unit on throughout the day and just raising the temperature when you are not home will allow the unit to maintain a more stable temperature and allow it to cool more efficiently once the temperature is decreased. Our air conditioning units include a 1 year factory warranty to cover any manufacturing defects. We hope you continue to allow us to provide for your home appliance needs. Should you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG
            • Verified Purchase
            Bought this from Home Depot a year ago for our bedroom as we like cool to sleep, but did not want...
            Bought this from Home Depot a year ago for our bedroom as we like cool to sleep, but did not want to cool the whole house down for just one room. Install was easy, but the vent hose broke off the unit the first night and I had to duct tape it to the unit. Cools the bedroom down nicely, but the unit is loud even with the fan on low.
            by
              • Recommended
              Too loud
              Too loud
              by
              • Verified Purchase
              drain water out daily hassle...
              drain water out daily hassle
              by
              • Verified Purchase
              It seem to blow cold air but was so loud...
              It seem to blow cold air but was so loud I returned it the same day in purchased it.
              by
              Response from LGAnswersJun 13, 2018
              There are many factors that could cause your air conditioner to be noisy such as shipping damage or installation. The following help library article addresses some of the noises you may experience from your air conditioner: http://www.lg.com/us/support/product-help/CT10000014-1340892366193-knocking Our air conditioners do include a 1 year parts and labor warranty. If you feel the issue cannot be corrected via adjusting the installation reach out to us on Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 and we will be happy to help. ^CP LG
              • Verified Purchase
              Cools exceptionally. Love it. Dont have to use as much...
              Cools exceptionally. Love it. Dont have to use as much electricity as the big unit outside. Cools wherever you want an extra blast of comfort.
              by
              • Verified Purchase
              Works great for our room. Doesn't make to much noise...
              Works great for our room. Doesn't make to much noise and keeps the temperature even very well!
              by
              • Verified Purchase
              Pluses: Cools my 200 sq ft room well. Pretty easy to install, even with a big window. Minuses: I...
              Pluses: Cools my 200 sq ft room well. Pretty easy to install, even with a big window. Minuses: It's loud. We had some problem with water leakage, but I'm hoping it's just that the drain plugs were loose.
              by
                • Recommended
                The portable ac I bought was not worth buying it...
                The portable ac I bought was not worth buying it only stay cool for 30 seconds and blows hot air . Goes back and forth
                by
                Response from LGAnswersJun 7, 2018
                We hate to see you are unhappy with the performance of your air conditioner. You can troubleshoot issues with the cooling ability of the air conditioner from the following help library article: http://www.lg.com/us/support/product-help/CT10000014-1342109440312-not-cooling If you are in need of any assistance, have questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport ^CP LG
                • Verified Purchase
                For the price a window unit is much better I got the 10,000 BTUs barely cool my bedroom put a 50...
                For the price a window unit is much better I got the 10,000 BTUs barely cool my bedroom put a 5000 BTU window unit in about froze me out I took back the standup unit
                by
                Response from LGAnswersJun 7, 2018
                We hate to see you are unhappy with the performance of your portable air conditioner. You can troubleshoot issues with the cooling ability of the air conditioner from the following help library article: http://www.lg.com/us/support/product-help/CT10000014-1342109440312-not-cooling If you are in need of any assistance, have questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport ^CP LG
                • Verified Purchase
                I ready like the 10,000 should have taken the 14.000makes...
                I ready like the 10,000 should have taken the 14.000makes the room cool for what I need
                by
                • Verified Purchase
                much noisier than I expected. The difference in hi...
                much noisier than I expected. The difference in hi and low fan speed is barely noticeable.It does cool the room though
                by
                • Verified Purchase
                Easy setup works great...
                Easy setup works great
                by
                • Verified Purchase
                Part that attaches to the window is a little hard...
                Part that attaches to the window is a little hard to keep in. The guides are fine but the end of the tube keeps coming apart. Had to tape it.
                by
                • Verified Purchase
                Cools well, Set up was ok not great.Evaporative aspect does...
                Cools well, Set up was ok not great.Evaporative aspect does not work well.I have to empty it twice a day. It is LOUD too. I have a Whytner to check to see if it's on. I should have spent the extra money!
                by
                Response from LGAnswersMay 29, 2018
                The air conditioner is designed to operate with some moisture in the collection tank to help increase its efficiency. If you are in an area with high humidity it may be collecting more moisture than the tank holds. We apologize for the inconvenience. If you feel like the water collection issue needs to be addressed further, please don't hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ ^CP LG
                • Verified Purchase
                Excellent performance
                Excellent performance
                by
                • Verified Purchase
                • Recommended
                Just bought the yesterday to replace a window unit and so are not impressed. Not only is it noisy...
                Just bought the yesterday to replace a window unit and so are not impressed. Not only is it noisy but doesn’t seem to cool as well as window unit did. Also it seems like the cool air lasts just as long as unit is on. Also not happy that it is not energy star efficient.
                by
                  Showing 1-30 of 940 reviews