Customer Reviews for GE Profile 1.7 cu. ft. Over the Range Microwave in Stainless Steel with Speedcook
- Speedcook oven provides oven-quality results
- Halogen heat provides nearly instantaneous heat
- Over 175 preprogrammed menu selections
Customer Reviews
Feb 14, 2023
Advantium Microwave
I have had an Advantium oven for 20 years and I love them! On this second one....i want the clock light to stay lit...and they did not give me the option for that. It goes out when the oven is not in use. :-(
by
Customer review from geappliances.comFeb 10, 2023
love the advantium
This is the 3rd Advantium GE oven I've owned, love them, love the speed cook technology, I do wish there was a quick Reheat button, otherwise seems very nice like past ones that I've had in different homes
by
Customer review from geappliances.comFeb 2, 2023
Product defective on day one of install
We had our old GE Profile Advantium Microwave for 13 years and it developed problems and the parts were no longer available so we changed it out for this newer version. It was installed yesterday and after it was plugged in I koticied from a far a low sounding grinding noise and a rhythmic thumping/banging noise. I called GE service and a technician is coming tomorrow to check it out. I have unplugged the unit as I am concerned it not being safe. Other than a unit being DOA this is the worst thing that can happen. Hope GE will stand by their product. We shall see!!!
by
Response from GE_AppliancesFeb 6, 2023
Hello there! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your brand-new microwave is experiencing issues. We know how frustrating this must be. We are happy to know that one of our certified technicians are coming out to your home to diagnose and resolve this issue. Thank you for choosing GE Appliances for your home. Happy cooking! - Adrian@GEA
Customer review from geappliances.comJan 27, 2023
So Far, So Good
Honestly we haven't had this Advantium long. This will be our third one over many years. I loved the others and I'm sure I will love this one! We got a new GE gas range to go with it too. Love them both if they continue to perform as intended. Go GE!
by
Customer review from geappliances.comJan 25, 2023
Easy to use
I had one before for 20 years , this is my second one ., hopefully it last 20 years too.., easy to use & clean
by
Customer review from geappliances.comDec 27, 2022
All the Features we wanted.
Love the look, quality and most importantly the features we wanted.
by
Customer review from geappliances.comDec 27, 2022
Great microwave
This oven has so many baking options. I love it. The only drawback is having to remove one of the racks to microwave some things.
by
Customer review from geappliances.comDec 13, 2022
Great Features!
Love, love this microwave oven. Very versatile, easy to use and to keep clean.
by
Customer review from geappliances.comDec 4, 2022
Worked good for six months
Worked good for first six months, then parts of touch pad ecame unresponsive. I August serviceman said need new touch pad. Now december with no parts available.
by
Response from GE AppliancesDec 6, 2022
Hey there – thanks for taking the time to reach out! We’re glad to see that you enjoy the appearance of your over-the-range oven. Our apologies to hear that you’re experiencing issues with the touchpad and with the availability of parts. We understand how frustrating this is and would like to get more details regarding your situation. We will be reaching out via email shortly to get more information. Thanks for your patience and we hope to hear from you soon. Warm regards. Lauren@GEA
Customer review from geappliances.comNov 25, 2022
Love my Advantium microwave
Had an Advantium microwave for 21 years, finally had to replace it. Did consider any other microwave for the replacement. Love all the various cooking options!
by
Customer review from geappliances.comOct 30, 2022
Great product
Love the ease and convenience of this product. Cooks very well. Do not like that the clock does not stay in though.
by
Customer review from geappliances.comOct 26, 2022
expensive microwave
Speed cook and convection oven did not function well. The highest temperature that we were able to achieve on the bake function was 400 degrees; 50 degrees less than the highest setting available. The actual attained temperature was alway approximately 50 degrees less than the setting. The speed cook always took considerably longer, to achieve the desired results, than the presets were set at.
by
Response from GE_Appliances Nov 3, 2022
Hello- Thanks so much for taking the time to share your experience. We are sorry to hear you are having these issues and recommend taking a look at your manual on page 18, in the link below:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000135.pdf&_ga=2.256686155.1938759958.1667234892-1360954957.1659114921&_gac=1.207823270.1667346814.EAIaIQobChMI1rCqqZaO-wIVO-XjBx05hQZlEAAYASAAEgLL9PD_BwE
If you continue to have issues, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA
Customer review from geappliances.comOct 25, 2022
Ge microwave and convection oven
Great product. Installed easily. Works like a dream
by
Customer review from geappliances.comOct 10, 2022
Very happy with recent purchase
This is our 2nd GE Profile Over The Range Oven with Advantium technology. It is has many features and fiverse capabilities. Makes cooking easier and faster. I would highly recommend.
by
Customer review from geappliances.comSep 27, 2022
Clock doesn't stay on.
This is my 3rd Advantium and the first one where the clock doesn't stay on. BAD IDEA!!! I won't purchase another one for this reason. Whoever came up with this bright idea should be fired.
by
Response from GE_AppliancesSep 29, 2022
Hello,
We're sorry to hear you're not completely satisfied with your new Advantium. We value your feedback and certainly understand your frustration. The clock on this model is designed to shut off after 30 seconds of idle time to minimize the power usage. We're sorry for the inconvenience this causes. We will be sure to share your feedback with our development team so they may consider this for future updates.
We do hope you are enjoying the other wonderful features on this great microwave. We're confident that it will serve your needs for a long time to come. Kindly let us know if you have additional questions.
Kacie@GEA
Customer review from geappliances.comSep 20, 2022
Great oven, while it works...
We love this oven for all it's great features and modes of cooking. Ours broke after just 2 years though. Repairman wouldn't touch it. So, we bought a new one. Let's hope it lives longer than the first one.
by
Response from GEASep 30, 2022
We're happy to hear that you love your microwave and all of its great features!
Although we don't anticipate that you will have any issues, we are here to help if any questions come up.
All the best,
Kianna@GEA
Customer review from geappliances.comSep 8, 2022
GREAT CONVIENT ADDITION TO KITCHEN
easy to use, high quality with great features and options
by
Customer review from geappliances.comSep 6, 2022
Missing parts!
Microwave is missing turntable wheels that support the turntable and is missing the metal oven safe turntable.
by
Response from GE_AppliancesSep 15, 2022
Hello,
Thank you for taking the time to write this review! We’re sorry to hear that your Advantium is missing parts. We understand that situations like this can be frustrating; therefore, we apologize for any inconvenience this unit has caused. This is not the experience we wish for our consumers to have.
An agent has reached out to you via email to gather more information. Please respond at your earliest convenience and we will be happy to assist you.
We hope this helps, and we hope to hear from you soon.
All the best,
Matthew@GEA
Customer review from geappliances.comAug 29, 2022
Great but too many operation steps to turn on.
Too many questions , I am finished with this section.
by
Customer review from geappliances.comAug 25, 2022
Solidly built and easy, intuitive controls
We replaced two previous micro range hoods with the Advantium and it is by far the best one yet. Very easy to use and built like a tank.
by
Customer review from geappliances.comAug 19, 2022
Sleek look and great performance
Love the sleek look and the great job cooking/reheating!
by
Customer review from geappliances.comAug 17, 2022
Great features Duo microwave and oven nice to have
Great product but very expensive. Worth it though for price
by
Customer review from geappliances.comAug 16, 2022
Avandium
This is the fourth Avandium we have had. We have been without for over three years and are extremely happy to have one again. Cooking in the summer without heating up the house like the oven does and much faster. We love it.
by
Customer review from geappliances.comAug 15, 2022
Replaced an older model.
Taking some time to learn this newest model.
Owned an Advantium for 20 years. Still worked beautifully but updated my appliances.
by
Customer review from geappliances.comAug 9, 2022
ADVANTIUM 120 PROFILE
This microwave is disappointing my 20 year old Kitchen Aid Superba was a great microwave. It actually roasted vegetables in a few minutes. Cookie dough into perfect cookies in 7 min. The price of this microwave should reflect a better product. I am very disappointed.
by
Response from GE AppliancesAug 10, 2022
Hello,
We're terribly sorry to hear about how disappointed you are with your microwave. Your comments mean a great deal to us and we will share them with our development team so improvements can be made. Thank you for choosing GE. Mike@GEA
Customer review from geappliances.comAug 2, 2022
We loved our first advantium
We had an Advantium for about 17 years and when it started taking a long time to microwave my wife said to just get a regular microwave against my advice. Well. After about 3 months she said "I miss my Advantium!" Soooo.. They do so many different things that they're well worth the extra money. Bake, microwave, etc. Love it
by
Customer review from geappliances.comAug 1, 2022
Microwave
We love love this microwave and oven combo! The only reason we re-purchased a new one, after 21 years, is because of the handle continuously breaking and now you can no longer order a replacement handle for the old model. We shall see how this one goes but if this one holds up for another 21 years we won’t complain. Gave it 4 stars only because of the handle.
by
Customer review from geappliances.comJul 29, 2022
Great features, very attractive, and easy to use!
It’s my second GE Advantium microwave purchase. Programming is intuitive. It has so many useful options and recipes built in.
by
Customer review from geappliances.comJul 25, 2022
Love Our Advantiums!
We got our first Advantium back in 2004, replaced it after a power surge in 2014, and upgraded that one with this new model! These are by far the best appliances we have ever used. What I like is that for the past 20 years, the units still have the same great features, but added conveniences (like backlit buttons). Best of all? GE has kept the same mounting hole placement and wall bracket, making it a breeze to replace the old unit with the new one with - without drilling new holes or needing new mounting hardware!
by
Customer review from geappliances.comJul 17, 2022
Great Product
Microwave/Oven is working as expected and the visual is outstanding. Highly recommend it.
by
Customer review from geappliances.com
