Hello Yogi - this is Nancy at GE. We are sorry to hear that you are disappointed in your new GE dishwasher. This is not the outcome we would expect to hear and we apologize for your inconvenience. First, when loading the dishwasher, please make certain nothing is blocking the detergent cup. Further, if your dishes are not drying well, please check that the rinse agent dispenser is not empty. I hope this helps! Thanks for providing your valuable feedback!