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Customer Reviews for Frigidaire Front Control Dishwasher in Black

Internet #203516474

Model #FFBD2411NB

Store SKU #1000022029

  • UltraQuiet III sound package (55 dBA) keeps noise to a minimum
  • 5 wash cycles ensure your dishes are thoroughly cleaned
  • ENERGY STAR qualified with Energy Saver and No Heat Dry options

Customer Reviews

  • 3.9
    out of 797 reviews
  • 74% recommend this product
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Showing 1-30 of 797 reviews
quiet
[This review was collected as part of a promotion.] much quieter than the one we had, nice top rack and silverware holder
by
    • Recommended
    Good working machine
    [This review was collected as part of a promotion.] I received this dishwasher in a new home I purchased and it has worked great. I would have selected this one myself if I had been given the opportunity.
    by
      • Recommended
      "works as designed"
      [This review was collected as part of a promotion.] Bought on memorial day, it's never fully dried the dishes while on HEAT & infact leaves grime all over them, even while completely prewashing them & heating the water at the sink prior. Technician came out & repeatedly told me the dishwasher "functions as designed". After 30 minutes of side speak, he finally said, what did I expect when I bought a cheap dishwasher. Obviously, clean dry dishes is too much.
      by
      Response from Online Outreach SpecialistDec 15, 2016
      I am so sorry to hear about your dishwasher experience, dissatisfiedinGA. I may have some things that could help. There are many conditions that can impact cleaning and drying, the most common being temperature. The “sweet” spot for water temperature is between 120-130 degrees for the best cleaning and drying potential. If you are uncertain if your water is the appropriate heat, check your water heater's temperature reading. To help get the hottest water to your dishwasher, try letting water run in your sink until it’s hot (like you do before getting in the shower). This "primes the pump", it gets hotter water to your dishwasher faster. Your dishwasher uses about 3-4 gallons per cycle, limiting the opportunity the water has to warm up if it doesn’t start off hot enough. Don’t forget to use rinse aid, it really makes a difference. Check to make sure the rinse aid dispenser is full. The dispenser window may show a dot to indicate its level, or it may function like a fuel gauge. If the dispenser is low, remove the cap and fill the reservoir (page 11 in your Owner’s Manual). Be sure to clean the filter regularly (page 12 in your Owner’s Manual). Selecting the heat dry option in combination with rinse aid will enhance drying performance. ). Water pressure is a factor that can’t be overlooked either, the hot water line to the dishwasher must provide between 20 and 120 psi. Are you on a well system? Cut-off and cut-on pressures at the water pump may be too low. Turn up the cut-off and cut-on pressure on the water pump system as needed. Should you have any questions, please don’t hesitate to reconnect with us by calling our Customer Engagement Center at 888-203-1389. The hours for the Customer Engagement Center are 8am to 8pm Eastern Monday through Friday and Saturday 8am to 6pm. Your friendly Frigidaire lady, Ruth
        Nice looking.
        [This review was collected as part of a promotion.] I bought this approximately 3 months ago. It's very nice for the price and it looks great. I have a small house and it's not the quietest but it doesn't bother us when we watch TV. I would definitely recommend it if you want a good dishwasher and are on a budget.
        by
          • Recommended
          Great cleaning job
          [This review was collected as part of a promotion.] Had it 6 weeks. Good buy. Good service. Delivery on time
          by
            • Recommended
            New Dishwasher!
            [This review was collected as part of a promotion.] New Dishwasher! We recently moved into a home with this unit installed. After 1 month of use, we are very happy. It is quiet, efficient and I can fit a ton of dirty dishes inside. We have not used any of the additional features yet, delay wash or top rack wash only, but it’s good to know we have options. It almost works too well, after a wash we need to prop the door open so we get 100% dry. This is common with many of the units I’ve had in the past and would not keep us from recommending this to friends. Good luck and happy washing
            by
              • Recommended
              VERY QUIET
              [This review was collected as part of a promotion.] GOOD VALUE AND VERY QUIET. WOULD RECOMMEND TO A FRIEND.
              by
                • Recommended
                More or less does the job
                [This review was collected as part of a promotion.] This dishwasher is much louder than my old one and my dishes consistently come out wet. The silverware basket retains water to the degree that you need to put a towel down on the counter before you can unload your silverware drawer.
                by
                Response from Online Outreach SpecialistNov 23, 2016
                Har826, thank you for sharing your dishwasher experience with us. There are many conditions that can impact cleaning and drying, the most common being temperature. The “sweet” spot for water temperature is between 120-130 degrees for the best cleaning and drying potential. If you are uncertain if your water is the appropriate heat, check your water heater's temperature reading. To help get the hottest water to your dishwasher, try letting water run in your sink until it’s hot (like you do before getting in the shower). This "primes the pump", it gets hotter water to your dishwasher faster. Your dishwasher uses about 3-4 gallons per cycle, limiting the opportunity the water has to warm up if it doesn’t start off hot enough. Don’t forget to use rinse aid. Check to make sure the rinse aid dispenser is full. The dispenser window may show a dot to indicate its level, or it may function like a fuel gauge. If the dispenser is low, remove the cap and fill the reservoir (page 11 in your Owner’s Manual). Be sure to clean the filter regularly (page 12 in your Owner’s Manual). Selecting the heat dry option in combination with rinse aid will enhance drying performance. Your friendly Frigidaire lady, Ruth
                  Cleans really well
                  [This review was collected as part of a promotion.] It Works really well, I would buy dish washer again.
                  by
                    • Recommended
                    Great machine for the money!
                    [This review was collected as part of a promotion.] I bought two of these units for a couple rental units I have and they have worked out just great! Being rental units I didn't want to spend a ton on a dishwasher and with these Frigidaire machines I didn't have to. They are simple enough for my tenants to use, they do a great job and they have been very dependable. Buy one and find out for yourself.
                    by
                      • Recommended
                      Great Product
                      [This review was collected as part of a promotion.] We bought the house in Aug and we like the product
                      by
                        • Recommended
                        Lots of space!
                        [This review was collected as part of a promotion.] We bought our dishwasher about 5 mths ago. My Mother in law has one and said she was very pleased with it. That was all I needed to hear. I walked into the showroom, went right to the model I wanted and told the sales clerk that's what I want. My husband installed it and it has done a great job cleaning and drying my dishes not to mention the large amount of dishes it holds. I'm very pleased!
                        by
                          • Recommended
                          [This review was collected as part of a promotion.] It came with the new house I bought in August and I just love it.
                          by
                            • Recommended
                            Quiet operation
                            I purchased this from HD.com last month for my new place. It is a decent size and operates quietly. It has 3 settings for low, medium and heavy wash cycles. It also does a great job of cleaning the dishes.
                            by
                              • Recommended
                              Love it!!
                              [This review was collected as part of a promotion.] Super quiet, great features and looks great with our appkliaces
                              by
                                • Recommended
                                Good value
                                [This review was collected as part of a promotion.] Good value,fairly quiet and cleans well. For the price a good buy
                                by
                                  • Recommended
                                  Great washer for the $$$
                                  [This review was collected as part of a promotion.] I bough this washer two months ago and it works great. All features work well and it cleans my dishes perfectly. So happy with our purchase. Glad I didn't spend big $$$ on a fancy one.
                                  by
                                    • Recommended
                                    [This review was collected as part of a promotion.] I love Frigidaire! The products are always so dependable!
                                    by
                                      • Recommended
                                      Good Dishwasher
                                      [This review was collected as part of a promotion.] We got this model with our new construction home. We have not had any issues with this far. I do wish that the trays could be left up on the upper deck but when left up, they touch the top of the dishwasher.
                                      by
                                        • Recommended
                                        awesome Dishwasher
                                        [This review was collected as part of a promotion.] i bought this a few months ago... i love it.. the last one i owned lasted 9 years... they are really good products.. I will buy another one in 9 years....
                                        by
                                          • Recommended
                                          Low noise
                                          [This review was collected as part of a promotion.] Great features and price was very reasonable, 6 months no interest
                                          by
                                            • Recommended
                                            Hate it!!
                                            [This review was collected as part of a promotion.] I have had this dishwasher for about 4 months. There is nothing about it that I like! It doesn't clean the dishes, many come out with something black on them. There are at times black residue in the tub. I have to leave it propped open to dry it out after running it to keep mold from forming. Hard to find put dishes in.
                                            by
                                            Response from Online Outreach SpecialistOct 21, 2016
                                            I hate to hear about your dishwasher experience, Vicky D. After reviewing your account, I see that one of our Customer Care Representatives was able to successfully resolve your concerns. Please feel free to reconnect with us directly should you have any other questions. Have a great day! – Courtney
                                              [This review was collected as part of a promotion.] Bought this Frigidaire! And I'm absolutely satisfied. It works like a charm. Had to replace the old one that went out. This New Fits Like A GLOVE AND no problems have been aquired.
                                              by
                                                • Recommended
                                                [This review was collected as part of a promotion.] It's a dishwasher.It's just a dishwasher. It washes dishes
                                                by
                                                Response from Online Outreach SpecialistSep 30, 2016
                                                Hey Joe F, thank you for sharing your feedback with us. We hope you will enjoy your new refrigerator for many years! -Jennifer
                                                  • Recommended
                                                  [This review was collected as part of a promotion.] After installing the new dishwasher and running a cycle everything seemed fine but after sitting for 2 days water leaked all over, bad inlet valve from factory.
                                                  by
                                                  Response from Social MediaOct 3, 2016
                                                  Buffalobill, thank you for taking the time to submit your review! Our records show that your completed service call was successful and your dishwasher is no longer leaking! If you have any questions please reconnect with us directly, we are here to help! Your friendly Frigidaire lady, Ruth.
                                                    6 months old & new pump
                                                    [This review was collected as part of a promotion.] Had it for around 6 months. Glad I bought the extra service coverage. Service people have been out twice. About every other load it will not pump out correctly. New pump last week and it still does the same thing. When it works it cleans well, Butt!!!!!!
                                                    by
                                                    Response from Online Outreach SpecialistSep 30, 2016
                                                    Hey llb7! I hate to hear that you're still experiencing issues with your dishwasher. After reviewing your account, I see that one of our Customer Care Representatives was able to successfully resolve your concerns. Please feel free to reconnect with us directly should you have any other questions. Have a great day! – Courtney
                                                      My older Frigidaire dishwasher was better
                                                      [This review was collected as part of a promotion.] We moved & I bought all new Frigidaire appliances. I'm having serious issues with my dishwasher. It does not clean my dishes. It has had trouble from the beginning so if I win the $2000 I could upgrade.
                                                      by
                                                      Response from Online Outreach SpecialistSep 29, 2016
                                                      Hello Pamella, thank you for taking the time to post your concerns regarding your dishwasher. I certainly apologize for any inconvenience your dishes not cleaning properly may be causing you. We recommend the use of a rinse aid if you are not already using one. Also, we suggest that your incoming water temperature be at least 120 degrees Fahrenheit at the sink closest to your dishwasher before starting your wash cycle. We welcome you to contact us directly should you have any remaining questions. -Kind Regards, Jennifer
                                                        • Recommended
                                                        Quiet - great for open concept homes!
                                                        [This review was collected as part of a promotion.] We recently downsized to a new home and the kitchen is open into the family room. I was surprised at how quiet the dishwasher is! We can watch tv, sit at the island or enjoy being in the family room while running the dishwasher! No more waiting to run until bedtime (and often forgetting to turn on) the dishwasher.
                                                        by
                                                          • Recommended
                                                          Worst product ever.
                                                          [This review was collected as part of a promotion.] Product since new has constantly stopped 5 minutes after starting. Will not complete a wash. all of the lights will blink constantly.
                                                          by
                                                          Response from Online Outreach SpecialistSep 29, 2016
                                                          Thank you for sharing your feedback, phx99. After reviewing your account, I see that one of our Customer Care Representatives was able to successfully resolve your concerns. Please feel free to reconnect with us directly should you have any other questions. Have a great day! – Courtney
                                                            Noisy
                                                            [This review was collected as part of a promotion.] Lights on the panel are very small that you have to be very close to notice. Bottom tray has no special section like my previous Frigidaire dishwasher for deep plate. Machine noisier than my previous one.
                                                            by
                                                            Response from Online Outreach SpecialistSep 21, 2016
                                                            Hi Jeannot, thank you for sharing your thoughts with us. We certainly hear your voice and have properly forwarded your concerns to our design team in hopes to implement consumer insights for optimal performance in the future. If you should have any future questions regarding our products please don’t hesitate to contact us. -Thank you, Jennifer
                                                              Showing 1-30 of 797 reviews