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Customer Reviews for Frigidaire Front Control Dishwasher in Black

Internet #203516474

Model #FFBD2411NB

Store SKU #1000022029

  • UltraQuiet III sound package (55 dBA) keeps noise to a minimum
  • 5 wash cycles ensure your dishes are thoroughly cleaned
  • ENERGY STAR qualified with Energy Saver and No Heat Dry options

Customer Reviews

  • 3.9
    out of 797 reviews
  • 74% recommend this product
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Showing 1-30 of 797 reviews
Not impressive
[This review was collected as part of a promotion.] This model came with the purchase of our new patio home, I wish I had paid better attention to what we were getting as I am very disappointed in the quality. I can't say I would recommend this Frigidaire product.
by
Response from Online Outreach SpecialistMay 26, 2017
Oh dear! I am dismayed to hear you are disappointed in the quality of your dishwasher, emeyer. Frigidaire uses some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. If there is something specific we can help with, please do not hesitate to reconnect with us directly for assistance. Please call Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. We are here for you. Your friendly Frigidaire lady, Ruth
    Amazing in every way!!
    [This review was collected as part of a promotion.] Bought this to replace another brand. Wow! what an improvement! Quieter, quicker, and cleans far better.
    by
      • Recommended
      The features
      [This review was collected as part of a promotion.] It came with the house I brought and I love it especially since I never had one before
      by
        • Recommended
        I find it find it difficult to open.
        [This review was collected as part of a promotion.] I bought one a year ago and it already broke, replacement didn't latch right.
        by
        Response from Online Outreach SpecialistMay 19, 2017
        Oh no Cindy! I am sorry to hear you have experienced any episodes with your new purchase. I was able to research and see that your matter was resolved under your warranty coverage. If you are still experiencing any issues, please contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Respectfully- CiCi
          easy to use
          [This review was collected as part of a promotion.] Easy to use and looks great in my kitchen. It also runs very quiet.
          by
          Response from Online Outreach SpecialistJun 13, 2017
          Hey milli, so glad to hear how happy you are with your new dishwasher. I like that you can set your dishwasher to run on your schedule. It can be set to run 2, 4, or 6 hours in advance. Making the everyday easy. Your friendly Frigidaire lady, Ruth
            • Recommended
            Vacation Home Dishwasher
            [This review was collected as part of a promotion.] We bought this for our vacation home which is rented out when we are not using it. Have had no complaints from any of the renters and we found it to be good dishwasher for us.
            by
            Response from Online Outreach SpecialistMay 16, 2017
            Hello, jtgds! I am glad the dishwasher is doing its job and keeping your tenants happy. Enjoy! ~ Brandi
              • Recommended
              Decent
              [This review was collected as part of a promotion.] This came in the house we purchased brand new. It already had to be serviced once for a leak within 8 months. It also seems to run for a very long time. Seems a little cheaply built as well. Despite all this, it works and the dishes come out clean.
              by
              Response from Online Outreach SpecialistMay 16, 2017
              Amanda372, I am terribly sorry to hear that your dishwasher is not working properly. I understand service is currently scheduled for May 11 between the hours of 8 am and 12 pm with Quality Elec Appliance Service 845-651-4451. Please keep us posted on the outcome of the upcoming repair visit. ~Jennifer
                Great features
                [This review was collected as part of a promotion.] I got this dishwater with the house I purchased. I love it!!
                by
                  • Recommended
                  Like delayed wash.
                  [This review was collected as part of a promotion.] This new dishwasher came with the house we bought and we have been happy with it. The only problem we have had is a loose connection in the panel around the handle after 8 months use.
                  by
                  Response from Online Outreach SpecialistMay 16, 2017
                  Asking57, thank you for sharing your dishwasher experience. Our records indicate the authorized service provider worked diligently to resolve the matter. Should you have any questions, please don’t hesitate to reconnect with us directly for assistance. We are here for you. Your friendly Frigidaire lady, Ruth
                    • Recommended
                    [This review was collected as part of a promotion.] Economical Appliances for inexpensive renovation and athestically pleasing
                    by
                      • Recommended
                      Great dishwasher
                      [This review was collected as part of a promotion.] We got this dishwasher 4 months ago, it does a great job cleaning the dishes. It's pretty quiet, I love the delay option so I can run the dishwasher when we go to bed.
                      by
                        • Recommended
                        Pile of junk
                        [This review was collected as part of a promotion.] The dishwasher is new, and it doesn't run. I wish I didn't have it.
                        by
                        Response from Online Outreach SpecialistMar 30, 2017
                        Oh bummer, Gypsie! I hate to hear that this has happened. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
                          Overall one of the best dish washers we've bought
                          [This review was collected as part of a promotion.] Bought this for my new house. Quite model. Dishes get clean, first time & no spots on glasses.
                          by
                            • Recommended
                            Quiet and does the job
                            [This review was collected as part of a promotion.] It's quiet, and does a good job cleaning tough stains.
                            by
                              • Recommended
                              My diswasher
                              [This review was collected as part of a promotion.] Came with the house that I bought......works great
                              by
                                • Recommended
                                Great purchase!
                                [This review was collected as part of a promotion.] I bought this a year ago and our dishes have never been cleaner.
                                by
                                  • Recommended
                                  It's a great product. Am happy with my purchase. Works great!!
                                  by
                                    • Recommended
                                    Great Product
                                    [This review was collected as part of a promotion.] My husband and I installed the unit with ease and it works beyond our expectation. Very easy to load and start no problems what so ever! A great product!
                                    by
                                      • Recommended
                                      It's pretty small
                                      [This review was collected as part of a promotion.] It came in the house I bought. It fills up quickly and it's only me and my husband. The top rack is too short to fit a lot of my bottles and bar glasses.
                                      by
                                      Response from Online Outreach Specialist Mar 6, 2017
                                      Mary, I certainly understand your frustration. I have a two party house as well and my dishwasher fills up extremely quick during the week. Typical bar glasses or bottles may range between 3-8 eight inches and anything tall may not fit properly on the top rack. If you have any additional questions, feel free to reach out to us. Respectfully- CiCi
                                        Less is More!
                                        [This review was collected as part of a promotion.] This was the first time I have encountered Frigidaire products and this simple dish washer has a deceiving look. Work horse that tackles tough stuck on food very easily. It was a surprise.
                                        by
                                          • Recommended
                                          Great wash machine!
                                          [This review was collected as part of a promotion.] I purchase back in December since than has been a great help for the family.
                                          by
                                            • Recommended
                                            Very quiet
                                            [This review was collected as part of a promotion.] It came with our new house and I really like how quiet it is
                                            by
                                              • Recommended
                                              Washes very well.
                                              [This review was collected as part of a promotion.] Although we like the cleanliness of the dishes and the features offered on this dishwasher, we are somewhat disappointed with the drying cycle. Even if we leave the dishes in the unit for hours, they still do not dry completely and require manual drying with a towel.
                                              by
                                                Works well - it came with the new house
                                                [This review was collected as part of a promotion.] Bought the house 9 months ago and this dishwasher was installed by the builder. Had one issue after 7 months -- it was repaired under warranty. All good. This is not the quietest dishwasher we have ever had but it works well.
                                                by
                                                  • Recommended
                                                  First home and first dishwasher
                                                  [This review was collected as part of a promotion.] This dishwasher is great. My water takes a long time to get hot in my sink, but thankfully I know my dishes are getting a sanitary clean in this dishwasher because the water gets really hot in it.
                                                  by
                                                    • Recommended
                                                    Good dishwasher
                                                    [This review was collected as part of a promotion.] This dishwasher is a good product, cleans dishes well and is quiet while it runs. Very nice looking as well. The only complaint I have is the upper basket does not hold glasses and bowls very still but it has not caused any problems. Also the handle to open the unit is awkwardly placed so your first ngers slip off of it while trying to open the door.
                                                    by
                                                      • Recommended
                                                      Good machine
                                                      [This review was collected as part of a promotion.] Very user ffriendly and good quality. It has many features that you can customize and get the best results.
                                                      by
                                                        • Recommended
                                                        Dishwasher is Nine Months Old. And Dead.
                                                        Dishwasher had been installed, brand new, by contractor who flipped my house nine months ago. Machine worked great until today when it wouldn't start, no lights on the panel, completely dead. I checked that the outlet into which it is plugged had power. Also checked that the power cord was still securely connected, via wire nuts, to washer's wire harness and that all electric [and other] connections were properly seated. No explanation for this less-than-a-year-old machine to give up without warning but that seems to be the case. Because the house was a quick flip, I have no receipts for the appliances so no way to return the dishwasher for a replacement.
                                                        by
                                                        Response from Online Outreach SpecialistFeb 1, 2017
                                                        Oh no, Benfreemanokc! I'm sorry to hear that you're experiencing difficulty with your dishwasher. I recommend checking to see if circuit breaker is tripped or if a fuse is blown. Cut off power to the unit by turning off breaker. Leave off for 15 minutes before turning power back on. If the steps provided still prove to be unsuccessful, please contact us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so that we can assist you further. Thank you, Courtney
                                                          Good Dishwasher
                                                          [This review was collected as part of a promotion.] We just moved into a new home with this new dishwasher already installed for us. So far we love it. Everything comes out very clean and it runs pretty quiet. Door is a little bit cheap feeling, that is reason for only 4 stars but otherwise, great.
                                                          by
                                                            • Recommended
                                                            Worst dishwasher ever!
                                                            Doesn't clean dishes on any cycle or dry even with jet dry. I used liquid finish detergent and dies nothing! Would never recommend this appliance to anyone!
                                                            by
                                                              Showing 1-30 of 797 reviews