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Customer Reviews for Frigidaire Front Control Dishwasher in Black

Internet #203516474

Model #FFBD2411NB

Store SKU #1000022029

  • UltraQuiet III sound package (55 dBA) keeps noise to a minimum
  • 5 wash cycles ensure your dishes are thoroughly cleaned
  • ENERGY STAR qualified with Energy Saver and No Heat Dry options

Customer Reviews

  • 3.9
    out of 797 reviews
  • 74% recommend this product
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Showing 1-30 of 797 reviews
Very quiet!!
[This review was collected as part of a promotion.] Had this dishwasher about a month and love it! Very quiet! Just what we needed.
by
    • Recommended
    Best value
    [This review was collected as part of a promotion.] We bought our Frigidaire 3 cycle dishwasher 3 years ago at Christmas. We figured for the inexpensive price we would need to replace the new Frigidaire in no time but since it was Christmas we didn't want to spend much. Turned out to be the best purchase ever. We have three teenagers for a total of 5 living in this house so you can imagine the use/abuse this dishwasher takes. Works amazingly well!
    by
      • Recommended
      Awesome Product
      [This review was collected as part of a promotion.] I am delighted to have this dishwasher and I like how it runs.
      by
        • Recommended
        Leaking
        [This review was collected as part of a promotion.] I bought this dishwasher 2.5 years ago and have had no problems until now. It will run through the whole cycle and after it drains it drains water all over my kitchen. When I turn it off and open the door there is still water in the bottom. It doesn’t seem like it has completed its draining cycle. I have checked for kinks, clogs, overfill protector, and cleaned all of my piping and tubing to the sink. Not sure how to fix this problem. Any help?
        by
        Response from Online Outreach SpecialistNov 24, 2017
        Oh no, Mosesedge! I hate to hear that this has happened. Please take a moment to reconnect with us directly. We would like to review your account and see what assistance might be available. Thank you, Courtney
          [This review was collected as part of a promotion.] we replace 1 10 year old Frigidaire dishwasher with the same but updated model. very happy with this
          by
            • Recommended
            Works great
            It was included in the house we had built and we couldn't be happier.
            by
              • Recommended
              Fairly quiet
              This was in the house when we moved in. It is fairly quiet but does don’t dry well
              by
              Response from Online Outreach SpecialistOct 16, 2017
              Hey my home! I recommend making sure that the house water is coming in at 120 degrees, the “Heat Dry” option is selected, you’re using the correct amount of Rinse Aid, and that no heavy mineral or calcium scale is covering the heater. I hope this helps! Please don’t hesitate to reconnect with us directly should you have any other questions. Kindly, Courtney
                • Recommended
                Overall OK
                This dishwasher was installed Sept 2014 in new house. Overall does a good job cleaning dishes. Does run a long time and makes different noises, like surges off and on during the cycle. Run at night so I don't have to hear it. Tips of racks have the plastic starting to wear off in a few prongs. This may lead to rush in the future.
                by
                Response from Online Outreach SpecialistOct 16, 2017
                Hey Big G 54. Dishwashers require a min temp to wash effectively. The incoming water temp drops due to distance to the water heater and the dishware being warmed. When the unit has to heat the water it extends the cycle time. I recommend making sure that the incoming water temperature is at least 120 degrees Fahrenheit. I hope this helps! Should you need additional assistance, please feel free to reconnect with us. Thank you, Courtney
                  Works great, easy to install!
                  Works great. Pretty straight forward install. Looks great
                  by
                    • Recommended
                    Workable
                    I bought this three months ago and it has already started giving me problems with drying all the cutlery. It’s an economical machine but I would rather spend more and gets better one next time.
                    by
                    Response from Online Outreach SpecialistOct 2, 2017
                    I hate to hear about your dishwasher experience, Akbar. After reviewing your account, I see that service was scheduled. Has this issue been resolved? If not, please reconnect with us so that we can assist you further. Thank you, Courtney
                      Dishwasher quit draining after 13 months, fighting with warranty to get fixed. Had Frigidaire ref...
                      Dishwasher quit draining after 13 months, fighting with warranty to get fixed. Had Frigidaire refrigerator with bad icemaker from factory that took 6 months to get them to look at. Never again will I buy an appliance from Home depot and never again a Frigidaire product.
                      by
                        Good Dishwasher
                        We've had this model for about 16 months without any real problem. Our dishes come out cleaner on average than other models we've had in the past. It's quiet enough but it's obvious when it's running. Easy to load and operate. I only know of two minor complaints. It collects "goo" on the inside of the door at the very bottom. I'm sure it's sanitized but it looks bad. However, it only takes about 10 seconds to occasionally wipe it out with a paper towel. The other thing is that is sometimes gets confused (or we do) if you open it to add another item right after you've started it. Cancelling the program and starting over seems to work. The only reason I didn't give 5 stars is that some models are quieter and the collected goo. But it cleans dishes and has not had a failure. I decided I should write a review to be fair to Frigidair. We are shopping for all new kitchen and laundry appliances for a new house. It is impossible to find a current model (fridge, stove, dishwasher, washing machine, dryer ) from any brand that doesn't have 10+% of it's reviews mentioning failures at 1 week, repeat failures or significant problems like water leaks. This dishwasher has been perfect in that regard.
                        by
                          • Recommended
                          Very nice
                          Came with new build we purchased. Very nice design , works well.
                          by
                            • Recommended
                            It's OK. Does a fair job at cleaning
                            The cycles are long and takes forever to finish compared to what I had before. Does a descent job cleaning but I don't think it is any better.
                            by
                              Broken Door Latch
                              The dishwasher worked fine when it worked, but within 4 months of using it the latch to the door stopped working properly. Just today the door popped open while the dishwasher was on. Hopefully the warranty covers and they will address this properly.
                              by
                              Response from Online Outreach SpecialistSep 13, 2017
                              Hi dadwithnofreetime, thank you for taking time out of your hectic daddy scheduled to share the trouble you are having with your dishwasher. Please do not hesitate to reconnect with us if you should need assistance with scheduling an appointment. Thank you, Jennifer
                                Great features and easy to operate!
                                I bought a new house with the dishwasher already installed. It has wonderful features, easy to use and looks wonderful in the house.
                                by
                                  • Recommended
                                  Horrible dishwasher
                                  This dishwasher came with the brand new house we bought and is the worst one I have ever used. If you don't mind your dishes still dripping wet when they are done washing and it to just stop in the middle of the wash then this is the dishwasher for you.
                                  by
                                  Response from Online Outreach Specialist Sep 12, 2017
                                  Oh Oh Nothanks123! I hate to hear that your dishes are not drying. Some tips that may alleviate your drying matter is to ensure that the incoming water is 120 degrees Fahrenheit and using rinse aid. Ensuring that the incoming water is correct and using rinse aid, can possibly assist with your dishes drying properly. However, we will would like to get more information pertaining to your dishwasher stopping in the middle of the wash. Please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Respectfully- CiCi
                                    Opening
                                    I hate the way you open the dish washer. You can not grab it. Very very hard! I can believe people have not brought it because of that.
                                    by
                                      Dishwasher
                                      Great dishwasher that is quiet and effective, cleans dishes effectively.
                                      by
                                        • Recommended
                                        Works well
                                        It works well. I've had models that were quieter, but this gets the job done! There is an issue with warping of the interior frame creating difficulty with keeping the door closed but this was fixed easily with a 1x1
                                        by
                                          • Recommended
                                          First dishwasher
                                          [This review was collected as part of a promotion.] This product was installed by the seller of the home I purchased. The eco mode is quiet but the regular mode is a bit too loud. Not sure if it is the product I am using or the dishwasher but it seems to leave a residue on the dishes sometimes.
                                          by
                                            • Recommended
                                            Stainless
                                            [This review was collected as part of a promotion.] Great value a high end look at a economical price point, easy to maintain
                                            by
                                              • Recommended
                                              Loud & poor wear & tear tolerance
                                              My dishwasher is a year amd a half old and already the door opens further than it should. It's difficult to close and very loud. It clogs constantly and dishes often have to be rewashed. It came with my house as part of the brand new 4 piece appliance suite. I have not been impressed (with any of the 4 appliances) and will not be buying another Frigidaire appliance.
                                              by
                                              Response from Online Outreach SpecialistJul 6, 2017
                                              Yikes! I hate to hear that you are having so much trouble with your dishwasher. Please make sure you are using plenty of rinse aid, your hot water is set to at least 120F, and you run the water in a nearby sink prior to starting the dishwasher. This will help the cleaning performance. Make sure the drain hose is installed at least 32" above the floor for proper drainage, and check the filter area in the bottom of the dishwasher for any debris. If you are having trouble with the door hinge, it may need to be serviced. Please contact us directly for assistance. ~ Brandi
                                                Nice quiet dishwasher!
                                                [This review was collected as part of a promotion.] We love the dishwasher, nice and quiet and does a great job.
                                                by
                                                  • Recommended
                                                  [This review was collected as part of a promotion.] Love ours! Super quiet cycles! Runs well and gets done very quickly! Great product!
                                                  by
                                                    • Recommended
                                                    Replaced similar unit
                                                    [This review was collected as part of a promotion.] Was easy to install and cleans the dishes without a lot of fanfare.
                                                    by
                                                      • Recommended
                                                      Not worth the money
                                                      [This review was collected as part of a promotion.] I have this dishwasher for a couple of months and it already has rust on the dish racks. I have cleaned it diligently and even used dishwasher cleaners but that hasn't seemed to helped any. I bought this to replace a 10 year old machine, which worked a lot better and didn't rust. It also does not seem to wash the dishes very well.
                                                      by
                                                      Response from Online Outreach SpecialistMay 31, 2017
                                                      Thank you for taking the time to share your dishwasher experience, Lily. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
                                                        Excellent cleaning for the price
                                                        [This review was collected as part of a promotion.] Works far better than I expected for the price. Perfect fit and easy installation. Far exceeded what I was expecting for the price. I have put some really dirty baked on glassware in it and they came out perfectly clean. My old unit would have left some of behind for me to scrape off and re-wash.
                                                        by
                                                          • Recommended
                                                          Really quiet
                                                          [This review was collected as part of a promotion.] It is difficult to get excited about dishwashers, but this model is really quiet and has a short wash cycle. These are the two factors that I think make a great dishwasher. It is also easy to operate and looks great under the counter.
                                                          by
                                                            • Recommended
                                                            Excels in every way!
                                                            [This review was collected as part of a promotion.] Great Appliance, good looks, cleans great, ex. value
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 797 reviews