Love the look of the fire and the blower warms up the room.
by
Verified Purchase
Recommended
Nov 10, 2021
This was a gift to our Priest. His old insert...
This was a gift to our Priest. His old insert had bitten the dust. He is very happy with this one and has thanked us more than once!
by
Nov 9, 2021
Our fireplace cannot be used until major repairs are made,...
Our fireplace cannot be used until major repairs are made, so we bought this to fill the fire box and add some ambience in the meantime. For the price, this is much better than we were expecting. The flames and coals are quite realistic. Setup and operation are easy. We do notice a faint hum on some settings. Over all, we’re pleased.
by
Nov 6, 2021
save receipt
the heater didnt last 1 winter stopped working after 4 months. not used regularly.
by
Response from GHP Group Inc. SupportNov 8, 2021
We are so sorry to hear about your experience! Our customer service team would be happy to provide technical assistance and parts support, just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group
Nov 2, 2021
Perfect size. Flame is realistic. Great purchase....
Perfect size. Flame is realistic. Great purchase.
by
Oct 31, 2021
Noisy
Nice look,easy install. BUT very noisy. Returning to Home Depot.
by
Response from GHP Group Inc. SupportNov 1, 2021
We are so sorry to hear about your experience! If there is anything we can do to assist you please reach out to our customer service team at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group
Oct 30, 2021
We don't need much heat here in AZ, ...
We don't need much heat here in AZ, so it adds a nice harm feeling to a dark cold firplace!
by
Aug 28, 2021
by
May 4, 2021
We are disappointed in this electric log set. It...
We are disappointed in this electric log set. It is noisy and does not heat much. Would not recommend or purchase again.
by
Response from GHP Group Inc. SupportMay 7, 2021
I am sorry to hear about your experience. our customer service team would be happy to help you. Just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html -GHP
Verified Purchase
Apr 10, 2021
by
Verified Purchase
Apr 9, 2021
Matched my other electric log set....
Matched my other electric log set.
by
Verified Purchase
1 found this review helpful
Apr 9, 2021
It works well easy to set up...
It works well easy to set up
by
Verified Purchase
Apr 9, 2021
Exactly what we were looking for. Replaced an old fireplace...
Exactly what we were looking for. Replaced an old fireplace insert in real fireplace. Blows heat but just enough for you to warm your hands or stand directly in front of it. Nice addition to a fireplace not being used.
by
Verified Purchase
Apr 2, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Apr 1, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 31, 2021
I love this unit! It was easy to put...
I love this unit! It was easy to put in place and looks good for a faux fireplace. It puts off a nice amount of heat and creates a nice atmosphere with limited noise. I would buy again.
by
Verified Purchase
Mar 21, 2021
We love the way the log set looks in our fireplace and it helps to take the chill out of the livi...
We love the way the log set looks in our fireplace and it helps to take the chill out of the livingroom.
by
Verified Purchase
Recommended
Mar 21, 2021
This is just a wonderful heater. It’s electric and...
This is just a wonderful heater. It’s electric and has 5 degrees of heat!! It also has a 3 degree fire look. It’s really pretty and have I mentioned yet that it is remote controlled!!!!! Awesome!!!!!!! It was worth every penny that I spent. It came fully assembled all I had to do was plug it in. Yeah!!!! Thank you again for a wonderful product.
by
Verified Purchase
Mar 19, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 19, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 19, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 18, 2021
The flames did not look as realistic as another brand I ended up going with. Very bright yellow.
The flames did not look as realistic as another brand I ended up going with. Very bright yellow.
by
Verified Purchase
Mar 18, 2021
It didn’t put out much heat. It was not what...
It didn’t put out much heat. It was not what we were looking for. We returned it
by
Verified Purchase
Mar 17, 2021
by
Verified Purchase
Recommended
Mar 16, 2021
Electric log set with heater
I love the “fire”glow, I can definitely feel the warmth from the heat option in my living room.
Only downfall is the loud hum when you turn on the heater.
by
Verified Purchase
Recommended
Customer review from homedepot.ca
Mar 9, 2021
No heat but nice flame...
No heat but nice flame
by
Verified Purchase
Mar 8, 2021
We love our new fireplace logs. They heat our...
We love our new fireplace logs. They heat our whole living room. Thank you
by
Verified Purchase
Mar 7, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 6, 2021
by
Verified Purchase
Mar 1, 2021
Love it
10 / 10. Great effect and handy remote control! Heat works well and it gives a great atmosphere to our existing real fireplace, which we never use! Only negative is wish the cord was longer but that's an easy fix!