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Customer Reviews for Pleasant Hearth 23 in. Electric Log Set with Heater

Internet #204702091

Model #LH-24

Store SKU #1000598664

  • Instantly retrofit a fireplace by adding flame effect and heat
  • Suitable for most masonry and pre-fabricated fireplaces
  • Works with or without heater

Customer Reviews

  • 4.3
    out of 336 reviews
  • 85% recommend this product
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Showing 1-30 of 336 reviews
Assembly was easy. Doesn’t put out enough heat.
by
  • Verified Purchase
by
  • Verified Purchase
The look is beautiful, it is smaller than I thought and doesn't give out enough heat, but it does make the atmosphere nice in the room.
by
  • Verified Purchase
Looks good AND heats!
VERY PLEASED! Put this unit inside one of my 3 wood burning fireplaces. It looks good, has LED glowing embers, dancing flames, and actually kicks off some heat. I’m very pleased with it and may buy an identical unit for my 2nd floor fireplace - if it will fit. This quick fix is MUCH more cost effective than having the flues relined to be able to burn logs again. The masonry in my 3 flues and chimney are 100 years old and have dangerous cracks, so it would be a fire hazard to burn wood.
by
    • Recommended
    Beautiful functional
    by
    • Verified Purchase
    This was given as a gift to my mom and she's happy and she can be picky with looks. It does look good, rather realistic and the heat it supplies is quite sufficient for the average size room its in. The only negative is the cord snaking out of the fireplace yet its not super obvious but the black cord is against a dark brown wall in our case. Like the remote, simple to use for elderly. Delivery was in two days of ordering so that was great. No issues.
    by
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Found another one I liked better...
    Found another one I liked better
    by
    • Verified Purchase
    1 found this review helpful
    Would recommend
    Works well, heats a room well jut not the whole floor
    by
    • Verified Purchase
    • Recommended
    Electric fireplace logs
    The logs don't look as good as I had expected. The color is too pale, and the flames projected on the back wall of the fireplace are not as realistic as another electric fireplace I purchased earlier. The heater works well enough for a small electric heater, but not enough to heat a moderate room. Still, it adds to the room and presents a cozy fire image. It was a gift to my daughter-in-law, and she is pleased.
    by
    • Verified Purchase
    The fan does not push the heat out into the...
    The fan does not push the heat out into the room satisfactorily to make the room much warmer.
    by
    Response from GHP Group Inc. SupportJan 19, 2022
    We are so sorry to hear about your experience! Our customer service team would be happy to provide technical assistance and parts support, just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group ghpgroupinc
      Looks great, feels even better....
      Looks great, feels even better.
      by
        I am very pleased with my purchase. It has...
        I am very pleased with my purchase. It has been well worth the price which to begin with was a great price. Highly recommend it!
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          Wht I made this choice
          I am CPOD and cannot have real wood logs burnt also I do not care to light gas.
          by
          • Verified Purchase
          • Recommended
          A great value for your dollar
          Lovely views of realistic flames; many features that more expensive models do not have; simple to use with the convenience of the remote.
          by
          • Verified Purchase
          • Recommended
          Did not warm area. Returned item...
          Did not warm area. Returned item
          by
            So realistic. Adds a look of luxury to my living...
            So realistic. Adds a look of luxury to my living room and warmth if needed to the space.
            by
              Great
              Super easy plug and play. Does not have crackling sound but totally happy with everything else.
              by
              • Verified Purchase
              Ambiance yes, heat no.
              For the price this gives a nice cozy look, but the heater is almost non existent. I was hoping it would give a little to the bed from the fireplace--about 6ft, but you can only feel any warmth if you sit right in front of it.
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              • Verified Purchase
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                    Beautiful!
                    Love this insert! I only gave it 4 stars because I would of loved for the sound of crackling like a real fire but this is really a great buy.
                    by
                    • Verified Purchase
                    by
                      Very nice electric log. Looks realistic, uses very little...
                      Very nice electric log. Looks realistic, uses very little electricity. I placed this in my working fireplace and it fit perfectly.
                      by
                        Pleasant glow and projection, good heat output for the size....
                        Pleasant glow and projection, good heat output for the size. The device should have a timer function, though. It can be connected to a smart plug, but it will lose any prior settings if disconnected from power, as a smart plug would cause.
                        by
                          It was very easy to set up and so far...
                          It was very easy to set up and so far works very efficiently.
                          by
                            Awesome!
                            Great lifelike looking fire
                            by
                            • Verified Purchase
                            • Recommended
                            Remote
                            nice electric fireplace if the remote worked. I'm very upset.
                            by
                            Response from GHP Group Inc. SupportDec 10, 2021
                            We are so sorry to hear about your experience! Our customer service team would be happy to provide technical assistance and parts support, just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group ghpgroupinc
                              • Recommended
                              Showing 1-30 of 336 reviews

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                              Log Size (In.)

                              23

                              19

                              23

                              21

                              Heat Output (BTU/hour)

                              4777

                              4600

                              5100

                              5200

                              Features

                              No Additional Features

                              Automatic shut-off

                              Automatic shut-off

                              Adjustable Thermostat, Crackling Sound Effects