The look is beautiful, it is smaller than I thought and doesn't give out enough heat, but it does make the atmosphere nice in the room.
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Verified Purchase
Jan 4, 2024
Looks good AND heats!
VERY PLEASED! Put this unit inside one of my 3 wood burning fireplaces. It looks good, has LED glowing embers, dancing flames, and actually kicks off some heat. I’m very pleased with it and may buy an identical unit for my 2nd floor fireplace - if it will fit. This quick fix is MUCH more cost effective than having the flues relined to be able to burn logs again. The masonry in my 3 flues and chimney are 100 years old and have dangerous cracks, so it would be a fire hazard to burn wood.
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Recommended
Jan 3, 2024
Beautiful functional
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Verified Purchase
Jan 3, 2024
This was given as a gift to my mom and she's happy and she can be picky with looks. It does look good, rather realistic and the heat it supplies is quite sufficient for the average size room its in. The only negative is the cord snaking out of the fireplace yet its not super obvious but the black cord is against a dark brown wall in our case. Like the remote, simple to use for elderly.
Delivery was in two days of ordering so that was great. No issues.
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Verified Purchase
Nov 29, 2023
by
Verified Purchase
Nov 9, 2023
by
Verified Purchase
Aug 27, 2022
Found another one I liked better...
Found another one I liked better
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Verified Purchase
1 found this review helpful
Apr 11, 2022
Would recommend
Works well, heats a room well jut not the whole floor
by
Verified Purchase
Recommended
Customer review from homedepot.ca
Jan 25, 2022
Electric fireplace logs
The logs don't look as good as I had expected. The color is too pale, and the flames projected on the back wall of the fireplace are not as realistic as another electric fireplace I purchased earlier. The heater works well enough for a small electric heater, but not enough to heat a moderate room. Still, it adds to the room and presents a cozy fire image. It was a gift to my daughter-in-law, and she is pleased.
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Verified Purchase
Jan 19, 2022
The fan does not push the heat out into the...
The fan does not push the heat out into the room satisfactorily to make the room much warmer.
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Response from GHP Group Inc. SupportJan 19, 2022
We are so sorry to hear about your experience! Our customer service team would be happy to provide technical assistance and parts support, just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group
Jan 18, 2022
Looks great, feels even better....
Looks great, feels even better.
by
Jan 13, 2022
I am very pleased with my purchase. It has...
I am very pleased with my purchase. It has been well worth the price which to begin with was a great price. Highly recommend it!
by
Jan 7, 2022
Wht I made this choice
I am CPOD and cannot have real wood logs burnt also I do not care to light gas.
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Verified Purchase
Recommended
Jan 6, 2022
A great value for your dollar
Lovely views of realistic flames; many features that more expensive models do not have; simple to use with the convenience of the remote.
by
Verified Purchase
Recommended
Dec 30, 2021
Did not warm area. Returned item...
Did not warm area. Returned item
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Dec 29, 2021
So realistic. Adds a look of luxury to my living...
So realistic. Adds a look of luxury to my living room and warmth if needed to the space.
by
Dec 28, 2021
Great
Super easy plug and play. Does not have crackling sound but totally happy with everything else.
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Verified Purchase
Dec 28, 2021
Ambiance yes, heat no.
For the price this gives a nice cozy look, but the heater is almost non existent. I was hoping it would give a little to the bed from the fireplace--about 6ft, but you can only feel any warmth if you sit right in front of it.
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Verified Purchase
Dec 28, 2021
by
Dec 23, 2021
by
Dec 22, 2021
by
Dec 18, 2021
Beautiful!
Love this insert! I only gave it 4 stars because I would of loved for the sound of crackling like a real fire but this is really a great buy.
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Verified Purchase
Dec 17, 2021
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Dec 17, 2021
Very nice electric log. Looks realistic, uses very little...
Very nice electric log. Looks realistic, uses very little electricity. I placed this in my working fireplace and it fit perfectly.
by
Dec 17, 2021
Pleasant glow and projection, good heat output for the size....
Pleasant glow and projection, good heat output for the size. The device should have a timer function, though. It can be connected to a smart plug, but it will lose any prior settings if disconnected from power, as a smart plug would cause.
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Dec 17, 2021
It was very easy to set up and so far...
It was very easy to set up and so far works very efficiently.
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Dec 6, 2021
Awesome!
Great lifelike looking fire
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Verified Purchase
Recommended
Dec 1, 2021
Remote
nice electric fireplace if the remote worked. I'm very upset.
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Response from GHP Group Inc. SupportDec 10, 2021
We are so sorry to hear about your experience! Our customer service team would be happy to provide technical assistance and parts support, just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group