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Filter Reviews By:Rating, Profile, Gender, Age (853)
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Showing 1-30 of 853 reviews
Oct 15, 2021
It’s all about the people.
It’s all about the people. This is a really great store if you want to be waited on by people who seem to care about their jobs and are knowledgeable. I can always buy something someplace else and sometimes even cheaper. I am new to the area and was totally delighted with the service I received in the store.
by
Recommended
Oct 14, 2021
Diesel Dan & Rebekah were AMAZING
Diesel Dan & Rebekah were so very helpful, went above and beyond their job duties. They were AMAZING and HAPPY to be working! Love this two and will go back just to work with them again. They SAVED the purchase we made!!! Home Depot Corporate, give Diesel Dan & Rebekah a promotion and raise!!!!!
by
Recommended
Oct 12, 2021
Friendly store
At the register the cashier Enceen was very friendly. She told me I could save $50 by applying for the home depot credit card. She was very polite and helped me through the whole process.
by
Recommended
Oct 7, 2021
Great Customer Service
Extremely helpful employees, that goes over and beyond to assist you. I was assisted with flooring, and he went over the different types and educated me.
by
Recommended
Oct 3, 2021
Great experience
New to NC. Staff were helpful and friendly
by
Recommended
Sep 27, 2021
Awesome store
Always enjoy shopping at the Hanes Mall store. Great associates like Brian in plumbing, Vicky in Garden, Brad, Iris. Great folks with a smile all the time and willing to help!
by
Recommended
Sep 25, 2021
Great service
Destiny was so helpful. She had several occasions to pass us off to someone else, but she made sure we were helped. In fact, she did it. She even got the display cabinets off the shelf for us, because there were no others available.
by
Recommended
Aug 4, 2021
I had the best customer service experience at Home Depot
I had the best customer service experience at Home Depot
by
Verified Purchase
Recommended
Jul 22, 2021
Love the friendliness of the staff! Thanks for acting as though it is a pleasure to see customers...
Love the friendliness of the staff! Thanks for acting as though it is a pleasure to see customers walk in the door!
by
Verified Purchase
Recommended
Jul 1, 2021
Outstanding service in appliances…request To have IRIS work with you
Outstanding service in appliances…request To have IRIS work with you
by
Verified Purchase
Recommended
Jun 30, 2021
Tidy store, friendly staff, product lines I was interested in were available in store. I will de...
Tidy store, friendly staff, product lines I was interested in were available in store. I will definitely purchase my countertops here.
by
Verified Purchase
Recommended
Jun 26, 2021
Clean store. Helpful employees.
Clean store. Helpful employees.
by
Verified Purchase
Recommended
Jun 23, 2021
Great customer service by very knowledgable sales people!
Great customer service by very knowledgable sales people!
by
Verified Purchase
Recommended
Jun 13, 2021
I use this store on average 3-5 times a week. Michelle and Andrea at pro service checkout are abo...
I use this store on average 3-5 times a week. Michelle and Andrea at pro service checkout are about as good as it gets.
by
Verified Purchase
Recommended
Jun 11, 2021
Excellent store. I have shopped here for decades. They always do a great job. Thank you.
Excellent store. I have shopped here for decades. They always do a great job. Thank you.
by
Verified Purchase
Recommended
Jun 7, 2021
I felt welcomed at this store even at seven minutes until closing, unlike the competition down th...
I felt welcomed at this store even at seven minutes until closing, unlike the competition down the street where sometimes I’m afraid I’ll make someone mad if I ask a question or told as you enter “you got seven minutes until we close”. We need a Home Depot on Peters Creek Parkway really really bad. Great customer service!!! Thanks Home Depot!!!
by
Verified Purchase
Recommended
Jun 5, 2021
We found the item and the employees assistance was great and useful as well as friendly. The stor...
We found the item and the employees assistance was great and useful as well as friendly. The store was well organized and clean.
by
Verified Purchase
Recommended
Jun 1, 2021
Great store,I could spend all day looking around
Great store,I could spend all day looking around
by
Verified Purchase
Recommended
May 22, 2021
I love your store On Hanes Mall Blvd Winston-Salem NC 27103. Everyone was very kind Thank you so ...
I love your store On Hanes Mall Blvd Winston-Salem NC 27103. Everyone was very kind Thank you so much for being there for me and my family.
by
Verified Purchase
Recommended
May 17, 2021
store is super clean and item is all in order for easy access to all shoppers
store is super clean and item is all in order for easy access to all shoppers
by
Verified Purchase
Recommended
May 7, 2021
Catina is the best. Such a wonderful employee. Helped me finally get my order correct and make my...
Catina is the best. Such a wonderful employee. Helped me finally get my order correct and make my home so beautiful. Thank you Catina from my family to you!
by
Verified Purchase
Recommended
Apr 27, 2021
Always helpful and found what I was looking for very quickly. Cashier Lynda was friendly and smiled.
Always helpful and found what I was looking for very quickly. Cashier Lynda was friendly and smiled.
by
Verified Purchase
Recommended
Apr 25, 2021
Yesterday was a horrible experience. Completely ignored by your senor management staff...Finally...
Yesterday was a horrible experience. Completely ignored by your senor management staff...Finally after 4 minutes, a senor citizen male employee helped me...
by
Verified Purchase
Apr 19, 2021
This is the worst experience I have shopping at the home-improvement stores. Terrible service ver...
This is the worst experience I have shopping at the home-improvement stores. Terrible service very unfriendly managers working in the garden department. I was I was misled by the girl opening credit card for me, I was lied to and talk very unprofessionally by the manager. I was sold a product you your store didn’t have it and spent two hours trying to find the solution to the problem. I left without the product I was told that can’t get the rain check, lost $10 on this purchase and I left store without the product. I definitely would not be coming again I prefer to do my shopping when I know I can always talk to somebody who would listen to me snd provide the best service. There are disappointment I wish I never open credit cards. It’s not about the money I lost but the service that your company is providing ,selling a product you don’t have and nobody knows that you actually don’t have it ,
spending two hours just to talk to your manager and not resolve anything is is just unacceptable
by
Verified Purchase
1 found this review helpful
Apr 18, 2021
I've never been a Home Depot regular, but after my last visit that will likely change! Great serv...
I've never been a Home Depot regular, but after my last visit that will likely change! Great service here.
by
Verified Purchase
Recommended
Apr 17, 2021
Every employee I encountered was courteous and helpful. The consultant I worked with was very kno...
Every employee I encountered was courteous and helpful. The consultant I worked with was very knowledgeable about the product line. The store seemed well organized and clean.
by
Verified Purchase
Recommended
Apr 15, 2021
Excellent service great products and lots to choose from comparative pricing and some things lowe...
Excellent service great products and lots to choose from comparative pricing and some things lower then competitive
by
Verified Purchase
Recommended
Apr 13, 2021
I love the customer service at this store. It means a lot. I had a great experience with Rick C. ...
I love the customer service at this store. It means a lot. I had a great experience with Rick C. in appliances and a team member named Mani.
by
Verified Purchase
Recommended
Apr 8, 2021
All the employees are great and the Pro desk crew are my favorite.
All the employees are great and the Pro desk crew are my favorite.
by
Verified Purchase
Recommended
Apr 7, 2021
Clean, organize store. Awesome staff willing to help, suggest ideas
Clean, organize store. Awesome staff willing to help, suggest ideas