#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(262)306-4402
Tool & Truck Rental(262)306-4418
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
700 W Paradise Drive
West Bend, WI 53095
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Customer Store Reviews

  • 4.9 out of 478 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (478)
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Showing 1-30 of 478 reviews
Know Their Stuff
Was impressed with the people in the store. They knew their stuff and were very helpful.
by
    • Recommended
    EXCELLENT STAFF
    we are currently half way through remodeling our first home purchased 2 years ago. We have made MANY trips to this location for supplies. Not just helping us find what we need but giving us tips and advice on so many different projects. My husbands skills have grown tremendously from the knowledge the staff has shared with him! As a former customer service manager I have to say staff at this store is amazing! All associates we have encountered have been more than helpful! We are always greeted, assistance is top notch, and cashiers are always smiley, friendly and efficient! Thank you for all of your hard work! IT SHOWS!
    by
      • Recommended
      Clean and bright.
      Main aisle congested with merchandise. There was only enough room to walk single file which made it inconvenient for oncoming customers. Three team members standing and chatting, not working. The cashier was very pleasant, a good employee.
      by
        Love! The store
        I went paint shopping and Jeanne was so helpful. I painted my entire house with behr paint from home depot.
        by
          • Recommended
          Excellent Experience
          We are very happy with our new LG washer. Harv K was excellent at getting us the exact washer we needed and at a great price. Love shopping HD.
          by
            • Recommended
            Always good service
            As a home owner I always need something for my house. West bend Home Depot always has what I need and someone there to answer questions.
            by
              • Recommended
              Great customer service in-store
              Harv Karnitz in appliance dept. was very friendly and helpful ordering me the refrigerator I wanted! Very good shopping experience with him.
              by
                Great Costumer Service
                Tom F. In appliances is amazing. He was so helpful and knowledgeable. Would shop there again for next appliances needed.
                by
                  • Recommended
                  Great Service
                  I just want to say that I received the greatest service at the West bend store and will be shopping there in the future.
                  by
                    • Recommended
                    Great checkout
                    The checkout person "Katy" was very helpful
                    by
                      appliances
                      The staff was very helpful and knowledgeable
                      by
                        • Recommended
                        Great Friendly Helpful Service Always!!
                        Very knowledgeable appliance specialist that knew just what I was looking for.
                        by
                          • Recommended
                          Great Store!
                          Always clean and stocked! The employees are always friendly, knowledgeable, and efficient. The store also has quality products!
                          by
                            • Recommended
                            Exceptional customer service
                            Being a builder for 37 years, my students in supply stores has been numerous. This store was exceptional and the cashier Ms Stacy was of great help! She represents Home Depot very well!
                            by
                              • Recommended
                              Great customer service!
                              My husband and I purchased a new front door for our house. Becca and Sue went above and beyond helping us during our visit.
                              by
                                • Recommended
                                Excellant Store
                                Great store to shop. Friendly and efficient everytime
                                by
                                  • Recommended
                                  It's the people that make all the difference!
                                  I recently purchased a gas range from Home Depot in West Bend. It's not something we look for everyday and shopped around. We always end up at Home Depot (dishwasher, refrigerator, above range microwave). It's the people that bring us back. Yes, the merchandise is always available and the prices are great, but when you have sales reps that care about the customer, there is no high pressure sales pitch, "stalking" as you shop, genuine friendliness and concern, and knowledge about the products offered. It's rare and incredibly appreciated
                                  by
                                    • Recommended
                                    Love shopping here, the store is clean and orderly and they are always present and helpful.
                                    Love shopping here, the store is clean and orderly and they are always present and helpful.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Katie, the associate in paint, helped me to pick a bathroom color, she is very knowledgeable and ...
                                    Katie, the associate in paint, helped me to pick a bathroom color, she is very knowledgeable and has helped me in several departments at the West Bend Home Depot. Always very courteous and helpful!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Thanks to all at this store for helping us on our past purchases and look forward to spending mor...
                                    Thanks to all at this store for helping us on our past purchases and look forward to spending more time there for project purchases and the expertise you provide . Best regards
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Shopped here before and always liked my experiences, bought major appliances, etc. But my recent ...
                                    Shopped here before and always liked my experiences, bought major appliances, etc. But my recent visit was so good I got a credit card account and moved Home Depot up as my "go to" place over other stores that have also treated me well.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Rhodes was an amazing help to us! Helping to load each and every piece of wood for our deck!! T...
                                    Rhodes was an amazing help to us! Helping to load each and every piece of wood for our deck!! Thank you!!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Nice store! Convenient location, very helpful and knowledgeable employees, and they offer a veter...
                                    Nice store! Convenient location, very helpful and knowledgeable employees, and they offer a veteran's discount (you’ll need to show your veteran ID).
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    The gentleman that helped us with the purchase of our new washer and dryer....was one of the best...
                                    The gentleman that helped us with the purchase of our new washer and dryer....was one of the best employees I have ever met. Knowledgeable, honest, friendly.....the guy really hit it out of the park. Home Depot should be honored to have him. His name was Jeff. If you need a washer and dryer, this is your guy. Hoping the delivery and set up go this smooth.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    They have a friendly, knowledgeable staff and there product selection is great.
                                    They have a friendly, knowledgeable staff and there product selection is great.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    We were looking for a sink and countertop for our new home and Home Depot did a great job at deli...
                                    We were looking for a sink and countertop for our new home and Home Depot did a great job at delivering the products and services we needed. It was super easy to look at all the countertop options as they are laid out nicely in a section with an employee there to help answer any questions you have. It was easy to set up the appointment for the countertop. An employee explained the entire process to us and answered any questions we had. Ordering the sink was easy as well. An employee was able to again, explain the process and answer any questions we had. I would highly recommend going to the Home Depot to order your sink and countertop for your home if you are looking to update!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    They went out of their way to get us what we needed. Store is exceptional.
                                    They went out of their way to get us what we needed. Store is exceptional.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Returned extra materials after a job. I had 5 separate returns. The entire process took 5 minutes...
                                    Returned extra materials after a job. I had 5 separate returns. The entire process took 5 minutes, from 4:17 to 4:22. The cashier started rolling her eyes and shaking her head with customers waiting in line because returning my merchandise was too much for her to handle. I told her in the beginning I had separate orders and it would be a pain and tried to be understanding. She kept doing the eye rolls and shrugs while I was helping to grab the material, as she thought I couldn't see her making faces and getting an attitude. I've had this problem more than once at this specific location. They are very crabby. The amount of money I've spent at this store will be moving elsewhere.
                                    by
                                      Our family is proud to support our local Home Depot Store. The store is clean, the staff is frie...
                                      Our family is proud to support our local Home Depot Store. The store is clean, the staff is friendly, and we find quality made products . I was happy to see recently, that our local Home Depot has lifted the restriction taht emplyees HAVE a CHOICE to wear or not wear a mask. I was also pleased that recently our local Home Depot store is prpoudly flying two American flags outside the main entrance. We've recently purchased an entire new kitchen from Home Depot. ( kraft Maid cabinets) We were very pleased with the quality and service with our purchase,
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      everything went great needed a wash machine one will be delivered in four days Happy
                                      everything went great needed a wash machine one will be delivered in four days Happy
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Showing 1-30 of 478 reviews

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