#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(262)306-4402
Tool & Truck Rental(262)306-4418
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
700 W Paradise Drive
West Bend, WI 53095
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Customer Store Reviews

  • 4.9 out of 478 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (478)
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Showing 1-30 of 478 reviews
appliance sales
sales man there is excellent!!! So are the prices!
by
    Awesome store to shop in
    Always friendly and well stocked. Nice atmosphere.
    by
      • Recommended
      Changed
      Lots of help available
      by
        • Recommended
        Check your reciepts for overcharges!!
        Two trips in a row overcharged for items I didn't buy. Customer service could care less, no apology.
        by
          Great staff
          Harv provided excellent customer service when we were shopping for appliances.
          by
            • Recommended
            CONSISTENTLY EXCEEDING EXPECTATIONS
            FROM THE MOMENT YOU WALK IN THE DOOR, YOU'RE MEETED WITH SMILES, EVERYONE OFFERS TO HELP YOU, AND THERE'S AN ENDLESS SUPPLY OF DOG TREATS WHEN WE BRING OUR DOG WITH US, WHICH IS EVERYTIME WE GO TO HOME DEPOT!
            by
              • Recommended
              Took the time to listen
              I went into the west bend store and was looking for ideas on painting/staining kitchen cabinets. Mikey from the paint dept took the time to listen and throw some ideas at me. Very nice to chat with him. I will be going back to mikey
              by
                • Recommended
                Harvey was the best!
                I went to the West Bend Home Depot to solve a problem with a dishwasher purchase. It involved manager approval to re-apply a new homeowner discount and was a bit of a tedious process. Harvey took whatever time was needed and was on the 2-way with a couple of different managers to figure out how to solve the problem. He got everything done that I asked for and then some. It was a pleasure to feel like an important customer to Harvey, and I'll go back and find him in a heartbeat when I need my next appliance! He was the best!
                by
                  • Recommended
                  Easy in and out
                  I walked in and was met by an employee who took me directly to the item I wanted to purchase. Afterwards I went to the checkout and the cashier was extremely courteous and smiling as I checked out.
                  by
                    • Recommended
                    Great store
                    This Home depot always has friendly, knowledgeable staff around to help
                    by
                      • Recommended
                      Great employee... Gavin... Dewalt tool accessories
                      I am very satisfied with my shopping experience. GAVIN was very friendly, knowledgeable, and helpful in the lumber department. I am very satisfied with my dewalt impact accessories.
                      by
                        • Recommended
                        Friendly employees!!
                        When I shop Home Depot I can find an employee to help if I need it. Their knowledge is from very good (maybe retired trades people) to good, to I will get you your answer one way or another.
                        by
                          • Recommended
                          Rental property - Home Depot is Best
                          I love home Depot! I buy all of my stuff from here because of the quality!
                          by
                            Home Depot Is The Greatest Store
                            We purchased our heating system thru Home Depot. The service was like no other. Great Quality work and awesome people. Highly Recommend.
                            by
                              • Recommended
                              Paint department are above and beyond for great customer service
                              If you’re ever looking for someone to help you with color schemes, please talk to Jackie in the paint department in west Bend Wisconsin, She went above and beyond in helping me match yellow that I already painted 3 coats on a wall and I did not want to change. She spent so much time with me in finding colors to coordinate the yelliw. We did it!! Thank you.
                              by
                                • Recommended
                                Great Service
                                Andy and Kim were very helpful in finding what I needed.
                                by
                                  Great Staff
                                  If you need help.. Ask for JOE, he is wonderful. He is very knowledgeable on both plumbing and flooring. I hope you have a great experience as we had.. We will see you next time Joe!
                                  by
                                    • Recommended
                                    gavin
                                    Gavin is by far by a mile better than any employee that i have dealt with ever at this location. He assisted me with my selections and cutting my 4x4. thank you Gavin
                                    by
                                      • Recommended
                                      Counter Tops
                                      We recently had to order counter tops for our kitchen and island. We had already picked out the quartz top. Need to place the actual order. Anne did an amazing job helping us and walking us through the procedure. Was a great experience.
                                      by
                                        • Recommended
                                        Nice store
                                        They usually got what I need
                                        by
                                          • Recommended
                                          Excellent Customer Service
                                          I had an outstanding salesperson who helped me right away with a major appliance purchase. I was in and out of the store within approximately 25 minutes! Outstanding salesperson, Harv Karnitz! I wish more stores had professionals like Harv! Excellent experience!
                                          by
                                            • Recommended
                                            Fun and courteous salesman
                                            I do quite a bit of business with Home Depot This trip around was a new refrigerator
                                            by
                                              • Recommended
                                              Special Services went above and beyond
                                              I had to drive 1.25 hours to get an in stock item. I called ahead, verified supply, purchased via HD cc and It was set aside waiting for me when I got there. Unfortunately the DeWalt mower did not work and I returned it today but still giving 5 stars on quality because the store did a great job!
                                              by
                                                • Recommended
                                                Excellent customer service!
                                                Excellent customer service overall, clean store, friendly employees. Everyone greets you with a. Smile and it’s eager to help!
                                                by
                                                  • Recommended
                                                  Unbelievable Customer Service
                                                  I had the daunting task of purchasing everything needed for a new bathroom that a contractor is installing in our basement in one evening after work. I called ahead and talked to Bradd, he then met me upfront when I arrived and walked me through the entire process.
                                                  by
                                                    • Recommended
                                                    GOOD SERVICE
                                                    THE SALESMAN TCF4R8K WAS VERY HELP FULL WITH THE MICROWAVE WE WANTED TO PURCHASE .HE WAS VERY FRIENDLY AND A GOOD WORKING EMPLOYEE. hE DID A GOD JOB WITH US.THANKS TO HIM
                                                    by
                                                      • Recommended
                                                      Great store
                                                      The West Bend store is extremely organized and cluttered free. The associates are very friendly and helpful.
                                                      by
                                                        • Recommended
                                                        Good supply of items in each area
                                                        I am always able to get what I need for any project I’m working on
                                                        by
                                                          • Recommended
                                                          Paint department
                                                          Mikey had great customer service and is knowledgeable on the paint products. I will continue to ask his guidance on projects.
                                                          by
                                                            • Recommended
                                                            Great experience
                                                            Would use them again for appliances, flooring etc.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 478 reviews

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