#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(860)570-4004
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 9:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
503 New Park Ave
West Hartford, CT 06110
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Customer Store Reviews

  • 4.6 out of 403 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (403)
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Showing 1-30 of 403 reviews
Is ok
Is ok
by
  • Verified Purchase
  • Recommended
This store is remarkable. If you want fast service and great prices this is the store to shop at....
This store is remarkable. If you want fast service and great prices this is the store to shop at. All the staff is lovely here.
by
  • Verified Purchase
  • Recommended
I love shopping here. This store is always clean and everyone is polite. The staff and managers R...
I love shopping here. This store is always clean and everyone is polite. The staff and managers Rochelle and Kristen are smiling and asking customers if they need help. Katrease greeted us at entrance asked if we needed help finding anything. This is my Home Depot.
by
  • Verified Purchase
  • Recommended
I've been visiting this store for over 20 years now and I've never had a single issue at all. The...
I've been visiting this store for over 20 years now and I've never had a single issue at all. The staff is always willing to help and very friendly. They always have what I'm looking for in stock and if they don't have it they redirect me to The Home Depot in Newington and call to verify that they have what I'm looking for. I highly recommend this Location to everyone.
by
  • Verified Purchase
  • Recommended
Cashier Kesha for the idem I was looking for !!!!
Cashier Kesha for the idem I was looking for !!!!
by
  • Verified Purchase
  • Recommended
Whenever I come to the West Hartford store I always leave with a smile on my face. The staff is f...
Whenever I come to the West Hartford store I always leave with a smile on my face. The staff is friendly and very helpful, and the store is always very well stocked and clean. I LOVE THIS STORE!!!
by
  • Verified Purchase
  • Recommended
store quite clean; many associates available for help
store quite clean; many associates available for help
by
  • Verified Purchase
  • Recommended
Great store with very friendly staff!! Highly recommended for a nice neighborhood Home Depot
Great store with very friendly staff!! Highly recommended for a nice neighborhood Home Depot
by
  • Verified Purchase
  • Recommended
Clean store with reasonable/competitive price and courteous employees. Best Hardware Store!!
Clean store with reasonable/competitive price and courteous employees. Best Hardware Store!!
by
  • Verified Purchase
  • Recommended
I give it 4 stars because I was given a used product from my online order. Jessica the supervisor...
I give it 4 stars because I was given a used product from my online order. Jessica the supervisor did an outstanding job in fixing the problem all while being friendly and with a smile on her face!!!
by
  • Verified Purchase
  • Recommended
This store actually had a gentleman in the paint dept. who was awesome, knew everything I needed...
This store actually had a gentleman in the paint dept. who was awesome, knew everything I needed and answers to questions I had. Susan my cashier saved me $50 by asking if I would like to sign up for a credit card! Awesome!
by
  • Verified Purchase
  • Recommended
GG was very patient and friendly and she made my after a rough morning. Thank you
GG was very patient and friendly and she made my after a rough morning. Thank you
by
  • Verified Purchase
  • Recommended
The store was very clean, and the employees were friendly and helpful.
The store was very clean, and the employees were friendly and helpful.
by
  • Verified Purchase
  • Recommended
I recently purchased some supplies at the West Hartford home depot. In my rush to get to work, I...
I recently purchased some supplies at the West Hartford home depot. In my rush to get to work, I forgot my wallet. Employee found and refused to take any gratuity. Excellent example of the honest and hard working individuals that work at the store. I have never had a negative experience with anyone in customer service at this store. I will continue to patron this store.
by
  • Verified Purchase
  • Recommended
The HOME DEPOT's Customer Service Rocks! My girlfriend and I are from NY, we stopped by even thou...
The HOME DEPOT's Customer Service Rocks! My girlfriend and I are from NY, we stopped by even though we were visiting friends in CT, because I needed a 2 X 4 cut to my specs, and I wanted to get this off my "to-do" list. Am very grateful I got the help I needed, and the gentleman took my two pieces of lumber to my car. Am disabled and on a cane, and I feel very welcome in your store!
by
  • Verified Purchase
  • Recommended
good customer service, very friendly
good customer service, very friendly
by
  • Verified Purchase
  • Recommended
My experience at the store was okay, until I asked and associate if I can have a plat cart that h...
My experience at the store was okay, until I asked and associate if I can have a plat cart that had product on it. He said yes. So I asked him if he could remove the product for me because it was too heavy for me. He said he would but he didnt. Instead he walked away. Luckily another associate( i think her name was Melanie) came and help me.
by
  • Verified Purchase
  • Recommended
This store has an amazing selection of items. I was able to purchase everything I needed to recon...
This store has an amazing selection of items. I was able to purchase everything I needed to recondition the roof on my motor home. This store is the only home improvement store in the Hartford area to carry the Henry tropicool rubber roof reconditioning system.
by
  • Verified Purchase
  • Recommended
Everyone was very nice. Each person I spoke with was knowledgeable and helpful. I am putting wiri...
Everyone was very nice. Each person I spoke with was knowledgeable and helpful. I am putting wiring in a sprinter van and the help was appreciated. Great experience!
by
  • Verified Purchase
  • Recommended
I love shopping at this Home Depot. I have generally been pleased with how helpful the employees...
I love shopping at this Home Depot. I have generally been pleased with how helpful the employees are. However, at my most recent visit to order a part for my garage door, I found employee Dennis especially helpful in figuring out which style door, calling the manufacturer to get the part #s, and then ordering the parts on-line, and having them mailed directly to my home in another state. !00% customer satisfaction.
by
  • Verified Purchase
  • Recommended
Very helpful employees in front desk especially Aracelis very helpful and polite
Very helpful employees in front desk especially Aracelis very helpful and polite
by
  • Verified Purchase
  • Recommended
Kate at the Garden Center is very knowledgeable and fun. She made excellent recommendations and t...
Kate at the Garden Center is very knowledgeable and fun. She made excellent recommendations and the store had a very good selection of plants, perennials, and pots. She focused on what type of light our house gets and had great taste. She really improved the curb side value of our house.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
For the most part,the employees are greatallthough some go above and beyond like Marcus today 4.2...
For the most part,the employees are greatallthough some go above and beyond like Marcus today 4.21.18
by
  • Verified Purchase
  • Recommended
Great customer to associate experience. So many people went out of there way to help me.
Great customer to associate experience. So many people went out of there way to help me.
by
  • Verified Purchase
  • Recommended
I was pleased the store was completely stocked with spring garden needs...the flowers were beauti...
I was pleased the store was completely stocked with spring garden needs...the flowers were beautiful, the herbs lush and I found lettuce plants which looked great.
by
  • Verified Purchase
  • Recommended
nice and friendly store, out of seven days i visit this store nine days, ( sometimes 3-4 times a ...
nice and friendly store, out of seven days i visit this store nine days, ( sometimes 3-4 times a day)
by
  • Verified Purchase
  • Recommended
The staff was very helpful in the flooring department, and went the extra mile to help me load my...
The staff was very helpful in the flooring department, and went the extra mile to help me load my new floor in the truck; I highly recommend them go check them out.
by
  • Verified Purchase
  • Recommended
Very professional and helpful staff who took the time to understand and rectify the problem to my...
Very professional and helpful staff who took the time to understand and rectify the problem to my highest level of satisfaction.
by
  • Verified Purchase
  • Recommended
The store had a hard to find item that I found and purchased and the employees were awesome to me..
The store had a hard to find item that I found and purchased and the employees were awesome to me..
by
  • Verified Purchase
  • Recommended
Yes everybody is so very helpful and friendly keep up the good work thank you
Yes everybody is so very helpful and friendly keep up the good work thank you
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 403 reviews

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