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Filter Reviews By:Rating, Profile, Gender, Age (403)
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Showing 1-30 of 403 reviews
Jul 16, 2022
Helpful employees
Chris was very helpful with my heavy container.
by
Recommended
Jun 28, 2022
Horrid experience
I was quoted a price in the flooring dept. and I was not honored at the cash register!!! They double the price and told the guy who quoted me is on lunch and won’t be back in an hour!!!
by
Jun 18, 2022
Great customer service
The customer service at the West Hartfoed home depot is fantastic. They helped me find everything I needed today and were very patient. I observed this same behavior with other customers
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Recommended
Jun 7, 2022
Associate, Tom, offered me exceptional service--really went out of his way to help me. THIS is why I shop at and unreservedly recommend Home Depot!
Althougfh it was not his regular area, Tom tried to help me find a product which was misplaced.
by
Recommended
May 21, 2022
Excellent Store
Through the years, I have had a good experience at this store on New Park Ave. in West Hartford, CT. It is clean, well-stocked and the employees are knowledgable, friendly and patient. One employee deserves speacila mention. For well over a decade, "Cashier Susan" has gone above and beyond to assist me. Susan is professional, friendly and an asset to the store.
by
Apr 23, 2022
Exceptional Customer Service Experience
Todd was extremely helpful in helping us find items that were relocated to another area of the store. The employees are very friendly and willing to help us find items or answer my questions. Todd's customer service just went above and beyond what I expected. He asked my husband and I to wait at the customer service desk and he would find the items we were looking for and bring them to us. Within a few minutes he bought them on a cart and even checked us out out so we did have to wait in line again.
by
Recommended
Apr 10, 2022
Great store
I would recommend this store for selection of products stock availability and customer service.
by
Recommended
Mar 10, 2022
They had my Item
BEST SERVICE!!! Walked to other side of store for me
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Recommended
Feb 17, 2022
Organization and Great Customer Service
I purchased some Carpet Cleaner and found the product very easily and saw that the 6210 store is very Clean Organized Customer Service Friendly and Utmost Knowledgable.
by
Jan 26, 2022
Excellent Experience
I had to return an item that didn't quite fit my vanity. I had hit a brick wall with Home Depot's online chat, but the team at the West Hartford Home Depot quickly and professionally handled the return. As a result, I will be returning to this store for future purchases.
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Recommended
Jan 12, 2022
Quality equipment
all the equipment's i bought this store is still good and sound
by
Nov 27, 2021
Perfect place
Home Depot is the perfect place to stop by for your home project
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Recommended
Nov 9, 2021
Staff Members=No Cell Phone on Floor
I purchased five keys for my home and they were all cut incorrectly. The staff member was on her cell phone during the entire process and transaction. So unsafe and rude!
by
Oct 11, 2021
Friendly staff
I needed chicken wire to protect new plantings from the rabbits. The staff person knew exactly what I was looking for and WALKED ME to it.
by
Recommended
Jun 29, 2021
I was helped by Zulma in the window treatment department. Not only was she nice, she had a vast ...
I was helped by Zulma in the window treatment department. Not only was she nice, she had a vast knowledge of measuring and cutting blinds or my windows.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 16, 2021
clean friendly and helpful. A real pleasure
clean friendly and helpful.
A real pleasure
by
Verified Purchase
Recommended
Jun 7, 2021
This store is always neat and clean!!!!
This store is always neat and clean!!!!
by
Verified Purchase
Recommended
Apr 17, 2021
A lot of very helpful workers at the West Hartford Home Depot. We appreciated all the help/sugge...
A lot of very helpful workers at the West Hartford Home Depot. We appreciated all the help/suggestions we received.
by
Verified Purchase
Recommended
Apr 8, 2021
friendly employees and outstanding customer service! provided information and advice for my home ...
friendly employees and outstanding customer service! provided information and advice for my home project, learned new things today!
will definitely visit and shop again!
by
Verified Purchase
Recommended
Mar 12, 2021
nice experience; found what i needed; cashier helpful and pleasant and professional
nice experience; found what i needed; cashier helpful and pleasant and professional
by
Verified Purchase
Recommended
Feb 17, 2021
Excellent service from all employees starting from pro desk team, to different deparments like Mi...
Excellent service from all employees starting from pro desk team, to different deparments like Mike...Allisha and always a smile from entering to e kiting the store from Sonia.
Thank you West Hartford Home depot!!
by
Verified Purchase
Recommended
Dec 26, 2020
I only have good experiences shopping here, however, I respectfully stopped shopping at Home Depo...
I only have good experiences shopping here, however, I respectfully stopped shopping at Home Depot for awhile because I heard that H.D. ownership supported the worst president in history who is soon to be retired. Thankfully. Please be more thoughtful which political figures you choose to support in the future!
by
Verified Purchase
Recommended
Nov 23, 2020
In and out in 10 minutes with a new garbage disposal. The parking lot was a little nutty but ins...
In and out in 10 minutes with a new garbage disposal. The parking lot was a little nutty but inside the store went smoothly.
by
Verified Purchase
Recommended
Nov 11, 2020
CASHIERS ARE VERY NASTY WITH PEOPLE
CASHIERS ARE VERY NASTY WITH PEOPLE
by
Verified Purchase
Recommended
Nov 2, 2020
A great neighborhood home improvement store location with a knowledgeable staff and a great selec...
A great neighborhood home improvement store location with a knowledgeable staff and a great selection of products.
by
Verified Purchase
Recommended
Nov 2, 2020
Good job to all worker from home depot . Store is neat and clean , as well the aile neat and orga...
Good job to all worker from home depot . Store is neat and clean , as well the aile neat and organized .
by
Verified Purchase
Recommended
Oct 25, 2020
Staff need to be retrained and be more helpful and friendly with the customer. Difficult to get h...
Staff need to be retrained and be more helpful and friendly with the customer. Difficult to get help and cashier did not even bothered to informed you that you were leaving some items behind you (even after you paid for those)
by
Verified Purchase
Oct 11, 2020
We have contracted with the Home Depot in West Hartford for several projects in our home. We hav...
We have contracted with the Home Depot in West Hartford for several projects in our home. We have had blinds installed in our living room, and family room, replaced a counter top, had a vinyl fence installed and most recently had six windows replaced in our family room. We have been extremely satisfied for every project completed. Our windows were replaced on Friday, October 9, 2020. The two men who arrived on time were extemely neat (placing tarps inside and outside of our family room), worked steadily throughout, and when they left you never wouild have known they were here. The tarps were picked up, all debris removed, the carpet completely clean and the outside spotless.
by
Verified Purchase
Recommended
Oct 11, 2020
It was clean and I just love this store the plant everything
It was clean and I just love this store the plant everything
by
Verified Purchase
Recommended
Oct 9, 2020
I find what I was looking for most of the time I had went there and the associates are very helpf...
I find what I was looking for most of the time I had went there and the associates are very helpful and friendly to assist you in finding whatever you need the store is clean and neat