Reviews for W Griffin #6326

Curbside pickup service is not the best since you have to wait so long that you end up going inside or when they bring you the order out is incorrect or items are missing. Ordering online for pick up at this store is risky due to lack of accuracy on their inventory.

30 min wait to buy a washer Manager terrible attitude no help Should have used online or gone to a competitor

We purchased an oven and refrigerator and it was a very easy transaction. We highly recommend working with Rudy in the appliance section. He knows his stuff!

Just wanted put in a great word for Amy in the Kitchen Department for going above and beyond her duties to make sure I got a shower door! THANK YOU for the great communication!

Employees are rude and go out of their way to avoid customers. Consistently bad experience at this store. The store is well kept, in stocks are good, but their employees are truly a disaster at providing service. Customer service desk is the only place that provides decent customer service. Employees in other departments, including paint are just plain rude and treat you like your an inconvenience.

Employees need to wear their mask correctly, there is no reason why they can't. Specifically the manager, when I approach him to complain about employees not wearing thier mask he didn't have one on at all. Publix, Costco and other stores employees wear thier mask correctly, so should Home Depot employees.

The cashier was not wearing the mask, had it around his next. Also he was on his personal phone talking. There is no reason he should not be wearing his mask. That been said I did find what I needed.

Of all the Home Depots and other hardware stores, the service at this store provides THE BEST without a doubt. Associates know what they are doing!!!

This store is very well organized during the corona virus crisis. You must wear a masked and you are checked before your enter. They keep numbers of people going in and out so it does not become too crowded.

Horrible customer service. The employees clearly hate the customers who shop here.

during this crazy time we are all going thru your dedicated employees were very helpful and very friendly I liked that they had smiles on their faces really whats needed during the trail and issues we are going thru thank you and thank you to your employees

I went into the store to pick up an on-line order. I was delighted to see that customers without masks were not allowed in the store. I did notice one customer that pulled her mask off once in the store and the employee helping her friend did not ask her to put it back on. Some people just don't think the rules apply to them. That customer should have been asked to either put the mask back on or leave the store.

Received unbelievable assistance from the PPG paint rep at the Weston Home Depot. He was able to troubleshoot my issue, make a re recommendation and save me time and money. I highly recommend this location for paint.

gREAT MANAGEMENT, FRIENDLY STAFF, VERY CLEAN AND ORGANIZED STORE , VERY GOOD PRICES

Friendly and professional service is on hand

Great people. Always willing to help you find what you need and give you the best advice on what you should get instead. Willing to walk with you and take you to what you're looking for.

This is a great store!

Also wanted to say Thank You for having Nicole working at your Store she is awesome very good at her job .She deserves recognition and a raise. Thank you very Pleased customers Luis/Alec

I’m writing you today to express my concerns with the delay of my current home improvement project for the installation of Hurricane/Impact Resistant windows which started in October 2019, on 10/30/2019 I signed the contract after two encounters with the sales consultant David Silverman and one encounter the measurements technician Everald Samuels. The contract stipulates the installation date between 12/16/2019 and 01/22/2020. The actual finish date was February 14 th 2020 and, as I understand it, the delay is the result of inaccurate window size measurements facilitating the ordering of undersized windows for my townhome. I currently rent out my townhome and have a highly responsible and demanding position at work so the scheduling for the installation of the windows took a lot of planning. I certainly understand there can be unforeseen events that can delay a project, such as inclement weather, vehicle accidents or shortage of materials. I do not believe inaccurate measurements to be an acceptable reason for delay. The measurements should have been performed correctly the first time. Not the fact that I took of work all this days for the project, but my tenant who resides in the unit was inconvenienced longer than necessary. As I understand it, the delay is the result of inaccurate window size measurements facilitating the ordering of undersized windows for my townhome. Monday, January 6, 2020 was the agreed/scheduled date for installation, the truck was in the shop that day. We postponed the job for Tuesday January 7,2020. I took of work again and I told my tenant to vacate the property for the installation of windows. On January 7 th (set installation day) the Robert Brack measured all windows and realized that the measurements were off. The installer called to installation specialist to inform him of the issue. The install service manager Marcos Singler was called and the technician who measured was called as well. I appreciate the honestly of the installers. The installation manager tried to pull a fast on me and get another installation crew to still install the smaller windows using extra shims and caulk. I jumped and rejected the idea. Marcos Singler had recommended that a new crew be assigned to the job, however, I felt confident with the first crew. I watched the installer remeasure the windows and felt sure that he was correct in his assessment of the situation. He told me he could not install these in good confidence. The measurements were redone and a new installation date was set. In the meantime, the windows shades in the living room were down for a month and my tenant had no privacy, also in the bedroom the larger window we could not install the shades. This is all due to the way two adjacent windows become one big sliding window. Finally, we got the windows installed on the February 6 2020and February 10 2020 when I signed the certificate of completion, town of Davie inspected the job #10941177 on February 14th. The installation was done right and besides some window seals being broken everything went smooth.

I have been buying in the store for 15 years and it always has what I need the employees are friendly.

GREAT STORE TO VISIT. NOT CROWDED AND EMPLOYEES ARE VERY HELPFUL

Sam in paints and Rosemarie in checkout when above and beyond compared to previous trips to this location.

Shawn went out of his way to help me find a water filter. He educated me on the importance of changing my water filter. I left Home Depot happy!

5 STARS AND HONORABLE MENTION FOR HOME DEPOT REPRESENTATIVE MR.MIKE. OUTSTANDING CUSTOMER SERVICE, CUSTOMER CARE AND CUSTOMER SAFETY! THANKS AGAIN MR. MIKE! FOR LOVING WHAT YOU DO AND YOUR GENUINE LOVE FOR PEOPLE!

I am a frequent shopper and the experience has always met and/or exceeded my expectations. The organized layout, selections, pricing and friendly service makes Home Depot my favorite place to shop.

Excellent customer service

the store is clean and well organized with lots of product variety , it has everything needed from building materials , tools etc to garden

Nice store, everything nice and neat

Great staff and customer service.....Great product knowledge....No matter if your project is big or small they have you covered.........

Worst store - no return phone call. don't ever customize window here. three time and they still couldn't get it right...