#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(954)385-4284
Tool & Truck Rental(954)385-4290
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
15885 Rick Case Honda Way
Davie, FL 33331
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 584 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (584)
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Showing 1-30 of 584 reviews
Excellent Customer Service
The store is always clean and the staff is willing to help you. I would like to recognize Mrs Syeda Qamar. When you need to return an item she will provide the best customer service. Thank you. We need these kind of employees!!!!
by
    • Recommended
    Great Customer Service
    Monique at customer service its outstanding person, she will make your experience better fit with your needs at the store.
    by
      • Recommended
      The Westin Home Depot is very accommodating and helpful. Their employees are very friendly and conduct themselves in a professional manner.
      I have been shopping at this location for many years and have been very satisfied with finding inventory always in stock. The employees conduct themselves with professionalism and are very helpful and accommodating. I recommend others to use this location finding it very helpful when it comes to home projects. They always have inventory in stock. If they don’t they can order it and it will be delivered to your home or to the store in a timely manner. I have done several projects throughout the years. I am up to my fifth home addition and I have used Them for all of the properties I have purchased in the past. I purchased 10 properties in 2008 and bought all of my products from this location. I am extremely satisfied with the employees and the inventory that they provide.
      by
        • Recommended
        Great service and products
        This Home Depot always has friendly staff and great products at reasonable prices.
        by
          Great Service
          I Usually go to this Homedepot i find staff will go out of the way and show you where items are.
          by
            • Recommended
            All kind of Handy tools
            Every time we go to Home Depot, we find the tools or supplies needed.
            by
              • Recommended
              Nice store to shop in
              The store is clean, organized and the customer service is amazing. I would like to recognize Syeda Qamar and Luisa (Graden) because they provide the best service.
              by
                • Recommended
                Clean and well lighted
                Knowledgeable,friendly and approachable associates,many of them bilingual,throughout the store
                by
                  • Recommended
                  Great staff
                  The staff were so nice, and amazing customer service
                  by
                    • Recommended
                    Cashier
                    Scott was the most helpful person I met in the store on my most recent visit. He was friendly, efficient, and encouraged me to answer the survey. Bravo, SCOTT!
                    by
                      • Recommended
                      HARD TO FIND EMPLOYEES ON FLOORS
                      VERY DIFFICULT TO FIND HELP, SOME EMPLOYEES ARE NOT SURE WHERE PRODUCTS ARE LOCATED HOMEDEPOT SHOULD HAVE MORE EMPLOYEES OR A WAY FOR CUSTOMERS TO CALL FOR HELP IN ISLES
                      by
                        • Recommended
                        Great staff
                        All around the store ur staff asks if u need help and at times I do so great job
                        by
                          No one answers the phone
                          I have called this location on FIVE! Different days and the phones just rings non-stop. I went in person and the customer service was just as bad. Polite but very un organized and made what should of just been a pick up order turned into having to grab it off the shelf myself.
                          by
                            Nice workers
                            The saler representate was very helpfull (Orrett)
                            by
                              Best Pro-Desk Representative Ever
                              The Pro-Desk and the service at this store is outstanding. Will keep buying at this store since service is at best at the Pro-Desk
                              by
                                • Recommended
                                Close, quick and nearly perfect
                                Within walking distance, although I never do it…..has a stoplight at the entrance so easy in and out. Staff always helpful. Never had a poor experience.
                                by
                                  • Recommended
                                  Beware Discount Codes
                                  My discount code wouldn't work online so I went to the store where I was told it didn't work because it was a special purchase. Made another trip and the register said code had already been used. Three attempts at $15 with no luck.
                                  by
                                    • Recommended
                                    Rudy
                                    Rudy is his name I must have pass by 3 employees and no one even nod 5 foot rule smile or nod let them know you see them and again Rudy give him a raise it’s hard to find really good help and someone who actually wants to be there and help thanks Rudy for making my decision smooth
                                    by
                                      • Recommended
                                      My Happy Place
                                      Each time I go to the store, I find what I need and the service is always wonderful.
                                      by
                                        • Recommended
                                        "Google it"
                                        I asked a question to an associate in the tools department about the type of hooks that will be better to put outside and the answer was: "I don't know, Google it". Before you go to Home Depot: Google what you need.
                                        by
                                          • Recommended
                                          Excellent Employees
                                          Employees are very professional, eager to help and always treat you cordially with a smile. Store is well stocked and clean. A pleasure to shop there
                                          by
                                            • Recommended
                                            Great experience
                                            I rated the Rick case Honda Home Depot store a 3/5 since my overall time inside wasn’t great, but when I was returning to my car in the parking lot, Daniel and Christian outside were great loading my car and tying down the ladder on my car. They also put a whole fridge in my car very carefully. Inside I would say the customer service was not the best but I have to say, those boys outside work really hard for how hot it is. They definitely deserve some recognition for all the hard work they do. Keep it up boys.
                                            by
                                              • Recommended
                                              Friendly store.
                                              I had a good experience at this store. They all the products I need in their shields there is nothing I can complaint about.
                                              by
                                                • Recommended
                                                Nice costumer service
                                                The cashier in costumer service Qamar helps us with our return, very friendly and attentive.
                                                by
                                                  • Recommended
                                                  Well stocked and clean store
                                                  Quick in and out on a weekday afternoon no lines. Cashier very friendly and attentive.
                                                  by
                                                    • Recommended
                                                    Great product
                                                    I bought this product just over a week ago and so far I'm happy with it.
                                                    by
                                                      • Recommended
                                                      Horrible experience at Home Depot store # 6326 W Griffin WILL NEVER STOP THERE AGAIN!!!!
                                                      Rude, incompetent people across the board. Brought wrong item for curbside delivery, then supposedly placed correct order with manufacturer (this didn't happen). In the meantime, instead of crediting my mastercard, issued a gift card, but not really since they applied it to the will call order that didn't happen. I spent hours on the phone, and John who refused to understand the issue hung up on me. Continued to have problems with the manager, Carlos. He made us come in and then we waited 20 him. Did not credit my MasterCard as should have been done in the first place. He said he would give us cash over the phone if we came in.That didn't happen either. Instead we have to wait 2 weeks for a check to arrive in the mail.Total incompetence from the curbside order which was incorrect, the will call order that was also incorrect, the customer service, and the manager. Even the customer service agent at the general Home Depot number who deals with store complaints was not helpful. HORRIBLE EXPERIENCE!!!
                                                      by
                                                        Bigdog
                                                        Great staff at the Depot and great pricing. Whether it’s a big or small project the staff is there to help you…..they bring a new meaning to customer service
                                                        by
                                                          • Recommended
                                                          Great customer service......
                                                          Great value and great customer service........
                                                          by
                                                            • Recommended
                                                            Lack of customer care at this store
                                                            This store has plenty of products that you will need. It just lacks associates that care and a management team that wants to address customer concerns. You will experience a much friendly team at L$#@s or another Home Depot store.
                                                            by
                                                              Showing 1-30 of 584 reviews

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