Reviews for Trotwood #3856

Employees are generally very helpful in assisting with location of items

Do not make tool purchases on Sunday if you need assistance. The employees do not wish to be disturbed.

People were pleasant over all. Aubri Davidson attended to us from the selection of our new microwave to the follow-up after the installation. She was very pleasant, informative, and thorough.

You have very nice employees in all departments who have always been willing to help me. Store is clean.

i was very sad the time it took to make puchase and cashier not knowing where the key was. this took over a hour to

If you go to Lowe’s, find Bruce W (with the hair) .. He has amazing customer service and will make sure your customer experience is amazing!

I needed some clippers. The associate helped me find them and the checkout was 1-2-3. Definitely will be back next time I need something.

Keeps great stock of products I shop for. Staff is great & store is clean: . I wish the lumber prices would come down for the common person

I live out of state now, but was in for a couple of weeks. I needed some things to add an additional faucet in my mom's kitchen. I'll be honest, I've heard some not so great srories about this store. However, after going across the street first and getting NO customer service, I tried it. Best customer service I've received in a long time. Darnell was awesome! He took the time to help me find exactly what I needed! Just wanted to shine a little on him. Positive customer service experiences are not the norm anymore. Hopefully he can help turn it around!

Great customer service!! Lots of flowers in stock already!

Unless it's already in a box or bag, DO NOT place a special order with this store

I was very happy to find a wide selection of products and staff to answer my questions that led to my decision on what to buy to best meet my needs. The associates on the floor and at the checkout were very friendly and helpful as well. I had not been in this store for some time but intend to return because I found it a very positive experience.

Great customer service! Special thanks to Tea for all his help with helping with the keys !

The employees in this store are consistently helpful and friendly. I always need help finding what I need because I am a new homeowner with a lot to do around the house. They make me feel like they want to help me, as opposed to employees at other stores, which is a sign of great customer service. When I leave this store, I am not angry or stressed out from my experience. The customers in this store also seem extra polite and I really think it's because of the atmosphere the staff has set. Thank you, so much, Trotwood Home Depot. You make the stresses of shopping and dealing with home repairs I don't know much about a much better experience.

CASHIER DARLENE WAS VERY HELPFULL AT CHECKOUT

Go to this store for the Customer Service. Have also found prices to be lower this year compared to "other" store. Dea, Carol, and Carl made our trip totally worth while. We will be back !!

When it comes to appliances, Aubri knows her stuff. She explained the whole process of the finance as well as the warranty and what to expect upon delivery and install. Kristy shadowed Aubri so she shows she is willing to learn. Both Aubri and Kristy were extremly friendly. I most definitely recommend those two.

Always a helpful and respectful crew that does their best to solve the problem.

I received very knowledgeable and professional help in the store. Particularly in the kitchen department.

We purchased a refrigerator yesterday. Irma Williams was the appliance specialist that assisted us. She was very kind and knowledgeable. We appreciate the time she took to explain the extended warranty to us, and will look for her when we are ready to purchase our new washer and dryer! (We purchased the 5 year warranty!)

Pros: Great selection of lumber; Non pressure treated 4x4’s in stock; prime 2x4’s are virtually blemish free. In the spring and summer the garden center is always over stocked with plants and shrubs, fertilizer, etc. Cons: Wish they would go back to selling MinWax stains and sealers.

best store to shop in always helpful service

Best Home Depot location is the united states!

Very helpful and convenient

I’ve shopped this staff friendly store multiple times a day for 5 yrs. Dedicated team of people. Very knowledgeable in ALL areas. * Kristy in Delivery -will help get products to you- as promised. Thank You All. ROB, COURTNEY, TERRY, JASON ,TIM, GREG, DAVE, SHAWN, KRISTY, CHICO, DE’ANGELO, MERCY ,MICHELLE TO NAME A FEW

It seems that the aisles in this store are getting more and more cluttered making it difficult to navigate

Overall it's a very nice door very friendly people but the 18 by 18 pillow to stick tile we buy a lot of them each year and we got to go an hour north to get to you

I always shop at Home Depot and can always fine what I need.

LOVE THAT THE STORE IS NEARBY. EMPLOYEES ARE FRIENDLY FOR THE MOST PART. IF YOU EVER RUN ACROSS AN EMPLOYEE NAMED ERIC YOU WILL HAVE THE GREATEST SHOPPING EXPERIENCE BECAUSE THIS GUY LOVES TO TAKE CARE OF HIS CUSTOMERS. HE MADE ME FEEL VALUED AS A CUSTOMER AND HE MADE MY SHOPPING EXPERIENCE A PLUS AND MAKES ME BONAFIDE REPEAT CUSTOMER BECAUSE OF CUSTOMER SERVICE EMPLOYEES LIKE ERIC!!

Excellent Store 10 stars employees are the best!!!! clean store and easy to find things.... Recommend highly....