#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(734)374-7400
Tool & Truck Rental(734)374-7435
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
21100 Penn St
Taylor, MI 48180
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Customer Store Reviews

  • 4.7 out of 264 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (264)
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Showing 1-30 of 264 reviews
This store has excellent employees who really do care about customers
This store has excellent employees who really do care about customers
by
  • Verified Purchase
  • Recommended
I just wish all Home Depot’s were the same and items were in the same place. Other than that I lo...
I just wish all Home Depot’s were the same and items were in the same place. Other than that I love this store!
by
  • Verified Purchase
  • Recommended
Cashier SUSAN is a gem! We love her. Excellent customer service.
Cashier SUSAN is a gem! We love her. Excellent customer service.
by
  • Verified Purchase
  • Recommended
Customer Service-Kim, was professional, friendly and very knowledgeable. She also interacted well...
Customer Service-Kim, was professional, friendly and very knowledgeable. She also interacted well with her co-workers - everyone worked well as a team. I appreciated their assistance.
by
  • Verified Purchase
  • Recommended
Always stocked, always friendly, always ready to help.
Always stocked, always friendly, always ready to help.
by
  • Verified Purchase
  • Recommended
Customer Service in this store is amazing, I drive 45mins to come here for that reason (as well a...
Customer Service in this store is amazing, I drive 45mins to come here for that reason (as well as stock) when I have another HD store 2-miles away. Kim in customer service is one of the kindest person I have met.
by
  • Verified Purchase
  • Recommended
Very satisfied with my shopping experience.
Very satisfied with my shopping experience.
by
  • Verified Purchase
  • Recommended
Great customer service, even with insignificant profit items like small hardware or plumbing item...
Great customer service, even with insignificant profit items like small hardware or plumbing items and questions. Far superior to competitors, especially the soon-to-be open competitor across the street from them! Don't abandon ship for a new kid on the block. Trust me, Home Depot is the solution for QUALITY products at reasonable prices, and the associates CARE about you and what you need!
by
  • Verified Purchase
  • Recommended
Loved the service and time we were given by the employees. If your thinking about remodeling you...
Loved the service and time we were given by the employees. If your thinking about remodeling your kitchen, I would recommend talking to Michelle ( She's Great )
by
  • Verified Purchase
  • Recommended
Associates were extremely helpful and friendly. They helped me find everything I came for.
Associates were extremely helpful and friendly. They helped me find everything I came for.
by
  • Verified Purchase
  • Recommended
Employees went out of their way to assist us with everything. Remodeling a kitchen can be overwh...
Employees went out of their way to assist us with everything. Remodeling a kitchen can be overwhelming, however it was simplified by the knowledge & help of the employees.
by
  • Verified Purchase
  • Recommended
This store has the best customer service that I have experienced in a long time. Thank you for ca...
This store has the best customer service that I have experienced in a long time. Thank you for caring.
by
  • Verified Purchase
  • Recommended
Andre was very helpful. Can't thank him enough for going out of his way Thank you
Andre was very helpful. Can't thank him enough for going out of his way Thank you
by
  • Verified Purchase
  • Recommended
Went to the Taylor store because I needed a new refrigerator. My sister told me to ask for Wendy...
Went to the Taylor store because I needed a new refrigerator. My sister told me to ask for Wendy, she had just purchased her kitchen appliances from her. She was so helpful!!! I had gone to many other stores and found she was the most helpful and knew the most about the appliances I needed. I will definitely go back!
by
  • Verified Purchase
  • Recommended
I WOULD RECCOMEND THIS STORE BUT IF I WAS A PARENT OR GRAND PARENT I WOULD NOT BRING A SMALL CHIL...
I WOULD RECCOMEND THIS STORE BUT IF I WAS A PARENT OR GRAND PARENT I WOULD NOT BRING A SMALL CHILD INTO STORE AS BATHROOM WAS FILTHY AND THE STORE WAS NOT CLEAN BUT ALL OF THE EMPLOYEES WENT OUT OF THEIR WAY TO MAKE ME A HAPPY SHOPPER AND DID A GREAT JOB ON HELPING ME GET WHAT I BOUGHT INTO MY TRUCK I DISABLED AND THEY DID A GREAT JOB ON HELPING ME OUT
by
  • Verified Purchase
  • Recommended
The staff at this store are the best, very knowledgeable, friendly, and helpful in any department...
The staff at this store are the best, very knowledgeable, friendly, and helpful in any department. They all appear to know each other's department. It is a smaller store compared to others, which can be very helpful all around: quick help, quick checkout, one-on-one assistance without feeling rushed, etc
by
  • Verified Purchase
  • Recommended
This is our favorite Home Depot location. The associates are always helpful, friendly, and knowle...
This is our favorite Home Depot location. The associates are always helpful, friendly, and knowledgeable.
by
  • Verified Purchase
  • Recommended
Excellent service an atmosphere. The man in the paint department was very helpful as was Kent, th...
Excellent service an atmosphere. The man in the paint department was very helpful as was Kent, the cashier.
by
  • Verified Purchase
  • Recommended
Michelle and Gary are great people to work with in the equipment rental department. I would reco...
Michelle and Gary are great people to work with in the equipment rental department. I would recommend an equipment rental at the Taylor store.
by
  • Verified Purchase
  • Recommended
Clean store with friendly and helpful employees.
Clean store with friendly and helpful employees.
by
  • Verified Purchase
  • Recommended
If you need any large appliances go see Wendy! She did such a great job a year ago when I bought...
If you need any large appliances go see Wendy! She did such a great job a year ago when I bought a range, and did the same now! I just bought a washer and was so pleased with the service, delivery and all of the extra information and help. This is the only store I will go to in the future
by
  • Verified Purchase
  • DIY
  • Recommended
store is neat and employees are always on hand to help out if needed
store is neat and employees are always on hand to help out if needed
by
  • Verified Purchase
  • Recommended
A great place to shop, the service is wonderful. I really enjoy shopping there. It's also very ni...
A great place to shop, the service is wonderful. I really enjoy shopping there. It's also very nice to have the opportunity to rent a Home Depot truck, for such large loads, that cant fit in your car (:
by
  • Verified Purchase
  • Recommended
Great store
Live this store everyone is respectful and willing to help with anything you are in need.
by
    Great service
    Everything is always great when I go shopping at this store
    by
      Knowledgeable Employees
      Recently I went looking for a new thermostat. A knowledgeable employee named Ken was able to direct me to the right one while explaining why my first choice was not compatible.
      by
        • Recommended
        Painting
        Emily in the paint area is awesome. I work in management and she has everything a manager would want in an employee. My job just started a new focus called S.H.O.W (Smile & Greet, Hear their Story, Own the Moment and WOW the guest) and she nailed it. My 9 year old daughter fell in love with her, she's big on customer service and she kept saying mommy she is very nice and as we got ready to depart the store she asked me if we would tip her. She went above and beyond while assisting my family in picking out paint colors for our home.
        by
          • Recommended
          Ken
          Home depot has very knowledgeable employees and go above and beyond to help you with your issues. Thanks Ken for all the help.
          by
            • Recommended
            Home Depot is my go to for purchasing items for our new home!! Super clean and employees are help...
            Home Depot is my go to for purchasing items for our new home!! Super clean and employees are helpful and polite!
            by
            • Verified Purchase
            • Recommended
            Between where I live, work, and shop, I have access to four Home Depot locations and seven other ...
            Between where I live, work, and shop, I have access to four Home Depot locations and seven other home improvement/hardware stores. This is where we go, even if it is out of our way on a particular day. The employees there have always been more helpful and knowledgeable than at any other store. When we purchased a HUD home, they were extremely helpful and we purchased almost of our materials and appliances from them. My father in law just moved here from Texas and began refurbishing a house and he has found the same thing, they are the best around.
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 264 reviews

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