#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(734)374-7400
Tool & Truck Rental(734)374-7435
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
21100 Penn St
Taylor, MI 48180
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Customer Store Reviews

  • 4.7 out of 264 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (264)
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Showing 1-30 of 264 reviews
Home Depot does not honor the Veterans
HD would not honor my military veteran ID.
by
    Went to this store and had some problems with a couple of windows blinds, after two return visits...
    Went to this store and had some problems with a couple of windows blinds, after two return visits mt issues were totally resolved. Thank to Mandy Chapman Great customer service.
    by
    • Verified Purchase
    • Recommended
    I was very impressed with the store from the minute I walked to the minute I walked out. I was gr...
    I was very impressed with the store from the minute I walked to the minute I walked out. I was greeted upon arrival & accompanied to the department I needed to go to. The associate was able to find what I was looking for (concreate stain) mixed it for me and helped me right back to checkout where she explained how much I would save by opening an account. Very friendly and professional!
    by
    • Verified Purchase
    • Recommended
    We went for some home improvements and somer our cashier was so very helpful, asked us if we foun...
    We went for some home improvements and somer our cashier was so very helpful, asked us if we found everything, helped check us out, and just overall helped!! Will continue going there!! James in the plumbing dept, was very helpful!! Showed us where and what we needed and actually spent the time helping!!
    by
    • Verified Purchase
    • Recommended
    Great prices friendly staff
    Great prices friendly staff
    by
    • Verified Purchase
    • Recommended
    Labesha made my experience so warm & welcoming!
    Labesha made my experience so warm & welcoming!
    by
    • Verified Purchase
    • Recommended
    Two employees in this store we’re very helpful, friendly & knowledgeable in assisting me find al...
    Two employees in this store we’re very helpful, friendly & knowledgeable in assisting me find all my products. They answered all my questions & helped me find my merchandise. Positive experience!
    by
    • Verified Purchase
    • Recommended
    My cashier Julie, was extremely helpful and kind!
    My cashier Julie, was extremely helpful and kind!
    by
    • Verified Purchase
    • Recommended
    Associates are extremely helpful even during busy times!
    Associates are extremely helpful even during busy times!
    by
    • Verified Purchase
    • Recommended
    You have a Cashier with powerful sales abilities. Her name is Somer. Do not loose sight of her st...
    You have a Cashier with powerful sales abilities. Her name is Somer. Do not loose sight of her strong capabilities of future management.
    by
    • Verified Purchase
    • Recommended
    Great people very people
    Great people very people
    by
    • Verified Purchase
    • Recommended
    I drive out of my way to go to this store beause of the employees and the store cleanliness and...
    I drive out of my way to go to this store beause of the employees and the store cleanliness and organizing.
    by
    • Verified Purchase
    • Recommended
    If your in need of flooring see Will he goes above and beyond for his customers. He made our trip...
    If your in need of flooring see Will he goes above and beyond for his customers. He made our trip there easy and fast he really knows the products and has excellent cytomegalovirus service!
    by
    • Verified Purchase
    • Recommended
    Amazing customer service !
    Amazing customer service !
    by
    • Verified Purchase
    • Recommended
    The man working In the electrical department was awesome!
    The man working In the electrical department was awesome!
    by
    • Verified Purchase
    • Recommended
    Talk about cleanliness, this store is just about immaculate compared to other stores. Gracious em...
    Talk about cleanliness, this store is just about immaculate compared to other stores. Gracious employees willing to help and everything just about in stock! Thank you!!
    by
    • Verified Purchase
    • Recommended
    Pretty clean store. I come here usually because it’s in my location of work. Other stores or Home...
    Pretty clean store. I come here usually because it’s in my location of work. Other stores or Home Depot’s you can’t get ahold of anybody. The workers here will talk to you and help you with what you need. It’s nice to be greeted and thanked.
    by
    • Verified Purchase
    • Recommended
    Employees at this location are eager to assist with questions about your home project and helping...
    Employees at this location are eager to assist with questions about your home project and helping you save $$$. They are knowledgeable about the items you want to purchase. For instance I bought a light to go over my kitchen sink and the employee explained how long the item would last and advised me to save the box it came in, so if it didn’t meet that standard I’d have a hassle-free return. Great follow thru
    by
    • Verified Purchase
    • Recommended
    Although it is a smaller location, it is clean, organized and well stocked. The employees are he...
    Although it is a smaller location, it is clean, organized and well stocked. The employees are helpful.
    by
    • Verified Purchase
    • Recommended
    First time back in the store for awhile as I live out of state. Glad to see the store is still ve...
    First time back in the store for awhile as I live out of state. Glad to see the store is still very clean. Very satisfied with the help I received during my buying process!
    by
    • Verified Purchase
    • Recommended
    At our recent visit to the Taylor Home Depot, we were assisted right away when we were looking at...
    At our recent visit to the Taylor Home Depot, we were assisted right away when we were looking at the snowblowers, the associate was very helpful with all of our questions. We also purchased some new porch lights and we had more questions which another associate answered. The check out was easy because we were paying by credit card. It was a good shopping experience.
    by
    • Verified Purchase
    • Recommended
    Found the product I needed without going online to order thanks to Pete. I don't know what depart...
    Found the product I needed without going online to order thanks to Pete. I don't know what department or who is supervisor is (I think his name's Will) but I'd like to tip my hat to him and applaud him. I've been to other stores and if the worker didn't know s/he just left me out to dry. Not this Home Depot or Pete! This store has great employees that go the extra mile. Highly recommend and will be back.
    by
    • Verified Purchase
    This particular Home Depot was very clean very inviting when you walked in the door that had ever...
    This particular Home Depot was very clean very inviting when you walked in the door that had everything you need it for safety hand sanitizer plastic gloves boxes of gloves I have not found anywhere else truly stocked. But the greatest thing about this particular Home Depot was sales associate Will Love, he was excellent very Helpful very thoughtful, it was almost unbelievable and it wasn't early morning he was Grest truly helpful. Out of five stars I give Will (10). thank you so much Wll for your help.
    by
    • Verified Purchase
    • Recommended
    Associate at the self check out was professional and helpful but not Valerie, from the return cou...
    Associate at the self check out was professional and helpful but not Valerie, from the return counter, not professional at all.
    by
    • Verified Purchase
    • Recommended
    I placed an online order and when I went to pickup my order I was told I was at the wrong Taylor ...
    I placed an online order and when I went to pickup my order I was told I was at the wrong Taylor location. I didn't have time to go to the correct store. I texted the store where my order was and told them my problem and the person who helped me emailed me a return receipt and refunded my money to my credit card. I have always liked Home Depot and will keep shopping there. I'm very Grateful!
    by
    • Verified Purchase
    • Recommended
    Loyal Home Depot and my husband Chuck and I for years always shop here. Always have what I need. ...
    Loyal Home Depot and my husband Chuck and I for years always shop here. Always have what I need. Associate Pete went out of his way to help locate the mulch I wanted and then loaded them and sand into my car. Feel like an appreciated customer here. Great service.
    by
    • Verified Purchase
    • Recommended
    Customer service is lacking....some days it's on point and others it's not...and when it's not it...
    Customer service is lacking....some days it's on point and others it's not...and when it's not it's really really not...
    by
    • Verified Purchase
    In a tizzy trying to find a water sprinkler timer and nobody had it but Home Depot did! Thank you...
    In a tizzy trying to find a water sprinkler timer and nobody had it but Home Depot did! Thank you to Mr Peter for helping me find it and Ms. Monica for checking me out. Both sweethearts. I don’t really shop at Home Depot but will be back. Thank you, thank you.
    by
    • Verified Purchase
    • Recommended
    Was looking for a new chainsaw and after one worker sort of left me, another associate, Pete, was...
    Was looking for a new chainsaw and after one worker sort of left me, another associate, Pete, was right nearby and helped me get the Ryobi cordless I had been looking for. He also made sure it was available in-store so I didn’t have to go to another store. Much thanks again, Pete, and Home Depot, the chainsaw works great!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Great store! Friendly staff! Norm helped me with a particular paint I was searching for and Pete ...
    Great store! Friendly staff! Norm helped me with a particular paint I was searching for and Pete helped carry down a generator, and then took it to my car. Definitely recommend Home Depot, especially this store!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 264 reviews

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