#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)423-0313
Tool & Truck Rental(248)423-0301
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
29801 Southfield Rd
Southfield, MI 48076
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Customer Store Reviews

  • 4.4 out of 367 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (367)
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Showing 1-30 of 367 reviews
Great Customer Services
The Pro desk staff and check out staff were fantastic
by
    • Recommended
    Great customer service
    Stacy and Zoey in customer service are incredibly helpful and go above and beyond to help.
    by
      • Recommended
      Amazing Customer service
      Diamond was very helpful and knowledgeable with her expertise on discounts and correct products for associated needs.
      by
        Great store
        I brought lots of supplies for upcoming repairs with Contractor
        by
          Awesome customer service
          Barb, Greg and Marc provided Great customer service! I’ll always use this store!
          by
            • Recommended
            My shopping experience is always wonderful here
            Marcia and Dylan are experts In their fields and make my shopping experience hassle free.
            by
              Excellent product selections
              I brought a whirlpool gas range this month and couldn’t be more pleased with the merchandise and the friendly customer service I received when shopping at the store. I will definitely be shopping at the Southfield location for my next kitchen appliance. Thank you
              by
                • Recommended
                Good customer service
                Kurt helped us figure out what we needed for the job we were trying to get done
                by
                  • Recommended
                  Great Associates
                  Our visit x 2 to the Home Depot on Southfield Rd was pleasant and productive. We were greeted and helped with our product selections and checkout. Both Andrew and Kirk in appliances were absolutely pleasant and knowledgeable. Will definitely shop this location again.
                  by
                    • Recommended
                    It was easy to find someone to help me.
                    Haven't had the chance to use what I bought.
                    by
                      • Recommended
                      Terrible customer service
                      Worst Home Depot I have been to.
                      by
                        Customer service
                        It was better than my store in Ann Arbor MI.
                        by
                          • Recommended
                          Customer service
                          Excellence customer service at this location
                          by
                            • Recommended
                            Pleasure shopping.
                            The store always has what I'm looking for. And I go there very often.
                            by
                              • Recommended
                              Great Store
                              I have shopped at this store for over 10 years. It can be a one stop shop for my house and garden needs. From kitchen to Flowers.
                              by
                                • Recommended
                                Checkout Cashier - Joy
                                Joy was so helpful as was the other staff who assisted me.
                                by
                                  • Recommended
                                  I had a great customer service experience with Lameer today at Home Depot in Southfield today. Keep up the good work Lameer.
                                  I returned a product and Lameer was so pleasant.
                                  by
                                    • Recommended
                                    Friendly staff!
                                    Great staff..very friendly and helpful!
                                    by
                                      • Recommended
                                      Zoe in customer service was amazing.
                                      I’m visiting and Zoe was a ray of light. She smiled when she greeted us, she helped my friend with his project, gave me suggestions, and also helped another set of ladies. She was the epitome of a customer service agent.
                                      by
                                        • Recommended
                                        Just SO-SO
                                        The customer service while shopping sucks. I was ignored and treated like a nuisance when I finally asked a woman for assistance. When I got up to the register though, the cashiers were AMAZING. She was kind, courteous, patient, helpful. I had my cranky two. year old with me and she even offered to hold her while I looked for my credit card deep down in my purse. Just awesome. Because of her, I gave 4 stars and I will shop there again.
                                        by
                                          • Recommended
                                          Great place to shop HD
                                          Huge discount on cleaning products I bought.
                                          by
                                            • Recommended
                                            Nice variety of back splashes
                                            Nice variety of products
                                            by
                                              • Recommended
                                              Great Customer Service
                                              Very happy to have Tammy in the garden center check me out. She provided service and led me to additional and better products for my needs. I’m impressed! Her motto: “I like to treat others the way I’d like to be treated”. Home Depot found a real gem of an employee! Friendly, kind, and knowledgeable! She’s a real asset to Home Depot! Kudos!
                                              by
                                                • Recommended
                                                Hire more staff like Tammy
                                                Tammy, was a true example of customer service. She did not seem to be bothered when you asked a question, she offered assistance to not only me but to the other customers that she assisted.
                                                by
                                                  • Recommended
                                                  The shelves are well stocked, store is clean and lots of friendly staff to assist you!
                                                  So glad I was able to find Koehler products!
                                                  by
                                                    • Recommended
                                                    Exemplary Professional Courtesy from Jim and Corey!
                                                    I needed a shower door sweep for an old, moldy one replacement. Jim and Corey attended to my need with exemplary professional courtesy and professional expertise. I am a happy customer!
                                                    by
                                                      • Recommended
                                                      Customer service oriented...pleasant and professional.
                                                      I purchased a couple of large appliances and I'm very excited about the items I purchased.
                                                      by
                                                        • Recommended
                                                        Energy Efficient Light Bulb Problem Solved
                                                        Great help today in the light bulb aisle! Shout out to the salesman who assisted me in my purchase. He knows his stuff!!
                                                        by
                                                          Counstructor My sell boss
                                                          I but tools Makita drill and I like them
                                                          by
                                                            • Recommended
                                                            Please De-Clutter The Asiles. Please Get Employees On The Floor!
                                                            Always there are carts & pallets of product blocking shelves- sometimes even access to the aisle. Every single trip! Price tags on shelves are missing. Products are in the wrong places. Employees are generally not to be found and if found usually won't help, living up to the Home Depot Motto: "You can't do it, we won't help" On the bright side, the cashiers at the real cashier stands are usually friendly & fast.
                                                            by
                                                              Showing 1-30 of 367 reviews

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