#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(603)692-7702
Tool & Truck Rental(603)692-7708
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12 Commercial Dr
Somersworth, NH 03878
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Customer Store Reviews

  • 4.6 out of 274 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (274)
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Showing 1-30 of 274 reviews
the customer service here is above and beyond all their peers or competitors - it was a pleasure ...
the customer service here is above and beyond all their peers or competitors - it was a pleasure to shop there.
by
  • Verified Purchase
  • Recommended
AJ in appliances is definitely an essential part of this store. He has answers but also follows t...
AJ in appliances is definitely an essential part of this store. He has answers but also follows through if he does not have the answers.
by
  • Verified Purchase
  • Recommended
This store has an oppourtunity to turn a negative situation into a positive one. I am unhappy bec...
This store has an oppourtunity to turn a negative situation into a positive one. I am unhappy because the store made a simple mistake but rather than own it they chose to blame it on the customer. I was yelled at by the floor manager and left with no choice but to take a refund for an item I truely wanted. That said a phone call from a real manager trained in customer service or a Dm would go a long way in changing this review to a positive one.
by
  • Verified Purchase
As a veteran of Vietnam conflict..I was denied my military discount even though I had proper id.
As a veteran of Vietnam conflict..I was denied my military discount even though I had proper id.
by
  • Verified Purchase
Everytime I go to the Somersworth Home Depot, they are well staffed and they are always willing t...
Everytime I go to the Somersworth Home Depot, they are well staffed and they are always willing to help.
by
  • Verified Purchase
  • Recommended
I find it very time consuming and aggravating when I have to find something and have no idea wher...
I find it very time consuming and aggravating when I have to find something and have no idea where it is. The staff at Home Depot are always around to ask and usually will bring me right to it! They take pity on the old lady:). Very helpful!!!
by
  • Verified Purchase
  • Recommended
Love that HD has self checkout available, definitely get customers in and out quickly!
Love that HD has self checkout available, definitely get customers in and out quickly!
by
  • Verified Purchase
  • Recommended
Always helpful and attentive staff, supplies are easy to find and store is well organized.
Always helpful and attentive staff, supplies are easy to find and store is well organized.
by
  • Verified Purchase
  • Recommended
Bad customer service and inexperience staff with no building knowledge. Online Pick Today at stor...
Bad customer service and inexperience staff with no building knowledge. Online Pick Today at store is false promises. So greeting of customers and no smile.
by
  • Verified Purchase
In difficult times I ran into Sean and he was happy staff member, he offered assistance and went ...
In difficult times I ran into Sean and he was happy staff member, he offered assistance and went way above and beyond his job to make my experience a good one!
by
  • Verified Purchase
  • Recommended
Somersworth store Manger would not honor pricing from Portsmouth store. Acted like she was busy ...
Somersworth store Manger would not honor pricing from Portsmouth store. Acted like she was busy and I was trying to scam them. I came in with a copy of the ad and actually the Portsmouth price came up on my phone while I was there discussing it with the assistant manager. Exact same product. Tried to make me feel better by dropping their price to the regular price from the Portsmouth store. Only reason I completed the purchase was I needed the water heater, liked the product and could not wait. Portsmouth would have gotten one for me. The Assistant Manager and staff were helpful. The Manager could take lessons from the staff.
by
  • Verified Purchase
I love the home depot & this store. Large selections, friendly staff, always neat & clean & organ...
I love the home depot & this store. Large selections, friendly staff, always neat & clean & organized. If the product or tool is in stock you can bet it is on the shelf. Very helpful & knowledgeable staff.
by
  • Verified Purchase
  • Recommended
This is the best run Home Depot I have been in in awhile, educated employees, and friendly.
This is the best run Home Depot I have been in in awhile, educated employees, and friendly.
by
  • Verified Purchase
  • Recommended
Kevin helped me pick out the perfect lightbulbs I was looking for. I was so impressed by his serv...
Kevin helped me pick out the perfect lightbulbs I was looking for. I was so impressed by his service that I had asked to speak to a store manager and I could tell that it was not the first time the manager has heard of this high level of service from Kevin. A truly fantastic customer experience!
by
  • Verified Purchase
  • Recommended
This store is very clean and the employees are very friendly and helpful. I would rather go to t ...
This store is very clean and the employees are very friendly and helpful. I would rather go to t hi is Home Depot than any other and would recommend it to anyone!
by
  • Verified Purchase
  • Recommended
Lots of product in stock, lots of great ideas, inspiring!
Lots of product in stock, lots of great ideas, inspiring!
by
  • Verified Purchase
  • Recommended
Wanted the 70 piece ryobi accessory bit set, it was not in stock. The store associate gave me ano...
Wanted the 70 piece ryobi accessory bit set, it was not in stock. The store associate gave me another bit set and other accessories at about the same price. He was very acomodating.
by
  • Verified Purchase
  • Recommended
Always a clean store and friendly, helpful associates nearby to assist when I have questions or n...
Always a clean store and friendly, helpful associates nearby to assist when I have questions or need to find a product. Great shopping experiences at this store.
by
  • Verified Purchase
  • Recommended
This is a good store to shop in the associates are friendly and knowledgable, I want to thank Lau...
This is a good store to shop in the associates are friendly and knowledgable, I want to thank Laurie for her assistance and patience in placing my order for our new WEN Generator.
by
  • Verified Purchase
  • Recommended
Scott and Raymond in tool rental were wonderful! So friendly and helpful. Scott showed us how to ...
Scott and Raymond in tool rental were wonderful! So friendly and helpful. Scott showed us how to use the drywall lift all the way from set up to tear down AND checked out our "regular" store purchases as well. So very helpful when we have our two little boys with us. Raymond also took the time and effort to find some of the past kids' workshop kits for our boys to take home and put together. He even gave us two of each so they wouldn't fight. Thoughtful and kind. Thank you!
by
  • Verified Purchase
  • Recommended
Great store. Associates ALWAYS willing to assist and go above and beyond.
Great store. Associates ALWAYS willing to assist and go above and beyond.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store is clean and always well stocked. All the staff are helpful, very kind and always will...
The store is clean and always well stocked. All the staff are helpful, very kind and always willing to assist with any question.
by
  • Verified Purchase
  • Recommended
I have had the best experience shopping at this HD. The employees help when I ask. Items I have ...
I have had the best experience shopping at this HD. The employees help when I ask. Items I have special ordered come in on time or early. Great Service
by
  • Verified Purchase
  • Recommended
Easy to find products and the variety was very good to choose from.
Easy to find products and the variety was very good to choose from.
by
  • Verified Purchase
  • Recommended
Friendly and Helpful Staff
Friendly and Helpful Staff
by
  • Verified Purchase
  • Recommended
Jon in tool rental was very patient and knowledgeable in helping me.
Jon in tool rental was very patient and knowledgeable in helping me.
by
  • Verified Purchase
  • Recommended
Janet the outside cashier was extremely helpful and very pleasant . Making for a very enjoyable s...
Janet the outside cashier was extremely helpful and very pleasant . Making for a very enjoyable shopping experience!
by
  • Verified Purchase
  • Recommended
2 found this review helpful
This store is conveinent for me and I save Maine sales tax
This store is conveinent for me and I save Maine sales tax
by
  • Verified Purchase
  • Recommended
Employees need to familiarize themslef with the store or they will loose customers.
Employees need to familiarize themslef with the store or they will loose customers.
by
  • Verified Purchase
  • Recommended
This Home Depot is the real deal. Each staff member is knowledgeable and helpful, and they treat ...
This Home Depot is the real deal. Each staff member is knowledgeable and helpful, and they treat you as priority. Their products are in stock, and in an order in the store that makes sense. My experience was in the painting department where they truly took the time to learn about what I was looking for, were extremely knowledgeable about all paint colors and brands, and have continually done their best to match my vision every time I go in. Feels like family!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 274 reviews

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