Reviews for Somerset #2605

Great customer service team at this store! Also they carry alot more items than other home depot's. Top notch in my opinion.

Store #2605 Somerset fully stocked and ready for all your Spring projects - I waited last year and the onslaught happens fast once the temperatures start climbing - won’t happen this year !!! Associates are ready to assist - had no problems yesterday

2/21/21 1140 am theresa really helped me i did not think i would get a card but she treated me with dignity i felt respected i applied and to my amazement i got one which btw helped me finish my bathroom renovation needs without giving up groceries it was her way of treating me with dignity that allowed this i dont care if i win i just want her to please be recognized ty teresa forever grateful hope that i can pay you back someday!!!!

you can fined everything you looking for

Cashier Jessica is the sweetest and most helpful employee I've encountered. People like her brighten everyone's day!

The store carries a variety of items and more often than not you can get what you came for. This store was out of a stain I was looking for. There were ladders and carts blocking some aisles, particularly in the lighting section. The choice of lighting wasn't great, and many items in that department were not available. Not one employee asked if they could help me. The cashier, Teresa, however, was very friendly and helpful. The store was clean but cluttered in some areas. Although it wasn't the best shopping experience, Home Depot is conveniently located and I can usually get what I went for.

Enjoyed my shopping experience here! All the employees we helpful with directing me to the rigth places. And the cashier was very nice Teresa

My cashier, Scott was very accommodating and patient while I had to call my credit card co. to resolve a fraud alert block on my card.

The staff, in particular Scott, was extremely accommodating and patient.

Always have pretty good luck with product availability and store has a competent staff ready to assist - store is generally clean throughout

Most Home Depot locations I deal with ( and I travel and work across the United States and North America ) provide a uniform experience saving me time by knowing in every store pretty much where everything can be found. This Location provided me exceptional service on a weekend project that had to get done and the "other tool store" told me to "come back Monday". A very determined young man at this location said "if you can wait a few minutes ( took about 15 which was fine ), I will ask my manager if I can get it from a pallet in receiving but not unpacked yet and he did. Compliments to this young man ( wish I remembered his name ) and he saved my project !!

SELF CHECK OUT NEEDS MAJIOR IMPROVEMENT CLEAN THEM AFTER EVERY CUSTOMER THAT CHECKS OUT .CLEAN CLEAN CLEAN YOU NEED TO DO YOURE PART IN KEEPING THE COVID VIRUS DOWN PLEASE CLEAN THE SELF CHECK OUTS AFTER EVERY CUSTOMER USE THE ODO BAN THAT YOU SELL TO CLEAN THEM THAT KILLS 99% OF GERMS

Every time I go to Home Depot to grab 1/3 stuff I end up grabbing more. It Has everything you need, I’m glad they came up with the store That my home now home of everything.

Great experience, excellent customer service. Above and beyond personal attention from Ada, Dawn D and Heidi. Thank you!

Great customer service and courteous staff from the flooring department.

Helpful and friendly staff.

I had to get a few things and was helped accordingly thanks to the great service there, much appreciated, thanks

store was clean had help onchewy

Customer service is the key to satisfy customers. That means finding workable solutions when things go wrong

Cashier Teresa was very polite and courteous and assisted me in applying fir an additional card and by doing so saved me $25. Very professional and an asset to Home Depot . Made the experience enjoyable

Staff is knowledgeable and friendly, but this store considers them not having a advertised color door in-stock as a "special order". Costing a customer $100 over advertised pricing. If its not in stock, you find it and get it for the customer. You do NOT charge them $100 to get it to that store. That is outrageous and others should be aware.

The store was clean, well-stocked and set up to battle spread of Covid. Employees were present and helpful. Our cashier Diane was a great representative of Home Depot.

clean, safe, knowledgeable friendy personnel

clean store, helpful smiling salepeople can tell by their eyes and the tone of their voice can't see behind the mask

Couldn't find anyone to help me. Saw numerous associates chatting with each other and on their cell phone. Bits of sheet rock all over the floor on the way to the bathroom, and the bathroom was filthy. Out of stock on what I wanted.

Great selection of excellent products

Close to home like location easy to get help on products

employees are helpful and friendly

Many times isles are clogged up. They let lumber racks go empty leaving you garbage to pick through.

They are not efficient during this time of Covid 19. There was no curbside pickup as stated when I placed my order online. Going in the store was a nightmare with way too many people and a very unorganized team of employees. Poor management! Took me 45 minutes to pick up 1 item that had already been paid for.