#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)292-5722
Tool & Truck Rental(512)292-5728
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8801 S I-35
Austin, TX 78744
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Customer Store Reviews

  • 4.6 out of 398 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (398)
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Showing 1-30 of 398 reviews
Look for Jimmie in appliances, he will take great care of you, very professional, knowledgeable a...
Look for Jimmie in appliances, he will take great care of you, very professional, knowledgeable and friendly.
by
  • Verified Purchase
  • Recommended
Jimmie in the Appliance department was very knowledgeable, friendly and supportive of my shopping...
Jimmie in the Appliance department was very knowledgeable, friendly and supportive of my shopping need.
by
  • Verified Purchase
  • Recommended
This store is not as big as others I have been to but they are so friendly and helpful! The store...
This store is not as big as others I have been to but they are so friendly and helpful! The store is very well organized and clean! It somehow seems brighter than other stores!
by
  • Verified Purchase
  • Recommended
I was shopping for a new ceiling fan. I needed help to pick one out to fit my needs. The employee...
I was shopping for a new ceiling fan. I needed help to pick one out to fit my needs. The employee that was in the area stopped what they were doing and helped me. They were very knowledgeable and patiently answered all of my many questions. I left happy with my choice.
by
  • Verified Purchase
  • Recommended
The Associates are friendly and available when needed
The Associates are friendly and available when needed
by
  • Verified Purchase
  • Recommended
Great associates and assistance. Beth in appliances helped us a great deal during the Memorial Da...
Great associates and assistance. Beth in appliances helped us a great deal during the Memorial Day sale. She was knowledgeable and was able to address our questions and concerns. Overall great store!
by
  • Verified Purchase
  • Recommended
Excellent store and service. There were also some hispanic gentlemen out side that offered their ...
Excellent store and service. There were also some hispanic gentlemen out side that offered their services on a daily prorated basis. Very inexpensive.
by
  • Verified Purchase
  • Recommended
Starr and jacob and another gentleman really helped and were genuine in helping. Great job!Thank ...
Starr and jacob and another gentleman really helped and were genuine in helping. Great job!Thank you.
by
  • Verified Purchase
  • Recommended
Very clean, organized and friendly staff.
Very clean, organized and friendly staff.
by
  • Verified Purchase
  • Recommended
Amazing group of people at the slaughter location, I’ve always had a great experience. I do wish ...
Amazing group of people at the slaughter location, I’ve always had a great experience. I do wish they would move those flat carts in garden back under the flower tables in garden though, I’ve busted my you know on them before.
by
  • Verified Purchase
  • Recommended
Rude employees, store is super messy (mix the same brand different length of product), checkout i...
Rude employees, store is super messy (mix the same brand different length of product), checkout in the garden center will take you at less 30 minutes. Don’t expect help loading, locating an items or any informations for that matter.
by
  • Verified Purchase
Store review was 100 % and Jimmy HD needs more dedicated employees like Jimmy.
Store review was 100 % and Jimmy HD needs more dedicated employees like Jimmy.
by
  • Verified Purchase
  • Recommended
Employees were extremely courteous, helpful and knowledgeable with what needed to be done to assi...
Employees were extremely courteous, helpful and knowledgeable with what needed to be done to assist me with my purchase and installation arrangements. Additionally, because what I ordered was not at this location, they took the time to go to the South Austin location and pickup my order to ensure it was delivered to my house. This is the most excellent service I have ever received. I would recommend Home Depot and this store in particular to anyone!
by
  • Verified Purchase
  • Recommended
Guy went out of his way to help me with a question i had. Another guy left what he was doing to ...
Guy went out of his way to help me with a question i had. Another guy left what he was doing to help me find somthing in store.
by
  • Verified Purchase
  • Recommended
This store has very clean layout. Products are easy to find. Assistance available if needed. And ...
This store has very clean layout. Products are easy to find. Assistance available if needed. And the associates friendly and helpful.
by
  • Verified Purchase
  • Recommended
When available, store associates are friendly and as helpful as can be. Chuck (CXT4P8E) in Floor...
When available, store associates are friendly and as helpful as can be. Chuck (CXT4P8E) in Flooring has been very helpful with my floor replacement, new window blinds, and new kitchen counter top projects. He is a wealth of information and takes the time to follow-up with phone calls to the customer to ensure that scheduled measurement appointments, trades appointments, etc. are verified. This helps me with my bust schedule. One project has lead to another, and I have purposely driven 30 miles away from my local Home Depot Store in Kyle, TX on the recommendation give to me by a neighbor. I happy with the service I've received from Chuck. Also Frank (FXM1102) was very friendly and did a nice job initiating my flooring estimate. Rebecca in Appliances was great to step in one afternoon when there were no flooring specialists available to look up some of my project information.
by
  • Verified Purchase
  • Recommended
This store is clean, well staffed and stocked, and very convenient.
This store is clean, well staffed and stocked, and very convenient.
by
  • Verified Purchase
  • Recommended
Staff is always friendly and super clean store. Able to find everything I need on my own due to a...
Staff is always friendly and super clean store. Able to find everything I need on my own due to a great layout, but if I can't find it myself I can always rely on finding an employee and getting help.
by
  • Verified Purchase
  • Recommended
Chris is a very helpful salesman and Joya was a joy at the self checkout. Both made my experience...
Chris is a very helpful salesman and Joya was a joy at the self checkout. Both made my experience wonderful after a long day at work.
by
  • Verified Purchase
  • Recommended
Great location and good people. Always helpful when you need it.
Great location and good people. Always helpful when you need it.
by
  • Verified Purchase
  • Recommended
I always go there when in town and get stuff to work on Son’s House!’ GK
I always go there when in town and get stuff to work on Son’s House!’ GK
by
  • Verified Purchase
  • Recommended
Store was clean.Excellent customer service willing to help Or assist you with any questions or fi...
Store was clean.Excellent customer service willing to help Or assist you with any questions or finding products! Great store I will be returning soon!
by
  • Verified Purchase
  • Recommended
The store is clean friendly people , Find the parts easy customers service is good
The store is clean friendly people , Find the parts easy customers service is good
by
  • Verified Purchase
  • Recommended
Great store, great location and the staff is friendly. Will shop here again
Great store, great location and the staff is friendly. Will shop here again
by
  • Verified Purchase
  • Recommended
I would recommend this store for the job Jimmy in appliance sales did for me. If you need to buy ...
I would recommend this store for the job Jimmy in appliance sales did for me. If you need to buy appliances in S Austin go see Jimmy at this location. Great customer service and very knowledgeable about the products
by
  • Verified Purchase
  • Recommended
This store has the best service workers who respond with knowledge and friendliness.
This store has the best service workers who respond with knowledge and friendliness.
by
  • Verified Purchase
Always a great shopping environment until our experience with Alex in Return Check Out. She was e...
Always a great shopping environment until our experience with Alex in Return Check Out. She was extremely rude & unprofessional. If it wasn't for the horrible experience with Alex my rating would had definitely been 5 STARS.
by
  • Verified Purchase
  • Recommended
I am a trade contractor and do a lot of shopping at Home Depot. For our business, it meets my nee...
I am a trade contractor and do a lot of shopping at Home Depot. For our business, it meets my needs and then some in both business and personal. For me it is a one stop shop for most of all of my needs. The pricing is very competitive and even better than specialty supply stores, and the late evening hours makes it great to do relaxed shopping for the home and business.
by
  • Verified Purchase
  • Recommended
In some DIY stores, I have been ignored and treated like I was invisible. In this store, however...
In some DIY stores, I have been ignored and treated like I was invisible. In this store, however, I was treated with respect, found help easily, and helped by very cheerful, friendly employees. I really enjoyed shopping at this store.
by
  • Verified Purchase
  • Recommended
Horrible service, inept ......waste of time to ask a question!
Horrible service, inept ......waste of time to ask a question!
by
  • Verified Purchase
Showing 1-30 of 398 reviews

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