#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)292-5722
Tool & Truck Rental(512)292-5728
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8801 S I-35
Austin, TX 78744
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Customer Store Reviews

  • 4.6 out of 398 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (398)
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Showing 1-30 of 398 reviews
Great store
Bought a tool for the wife and I, great customer service, quick in and out, and good advise on product, thank you
by
    • Recommended
    Great service
    We bought a refrigerator and got help from Jimmy. He was so knowledgeable about appliances and conscience of costs. We will come back to this Home D epot and Jimmy when we buy our next appliance.
    by
      • Recommended
      pick up engine starter and look at solar lights
      Bathrooms were clean and had clean areas for mom and dad and litle ones.
      by
        • Recommended
        Great service !
        I bought a couple landscaping bags a while back and the cashiers were just fantastic 10/10
        by
          Great!
          Cashiers are very friendly!
          by
            • Recommended
            great store and employees
            ordered appliances and Jimmie was great, need more employees like him
            by
              • Recommended
              Do not buy concrete here
              I was unable to load concrete in the loading area, had to go put 80 lb bags on a dolly from isle and carry them around when I've always been able to get them outside.
              by
                Great Service and d\Dedication to make you a happy customer
                Went into the store to buy a chainsaw and other things and decided to look if they had any financing deals on a new account so I could replace my 33 year old refrigerator, yes its still running lol. I met Jimmie in Appliances and he was extremely helpful in finding me one I liked and was in stock for quick delivery. Several were out of stock in the warehouse but he continued searching until I was happy. Everybody was helpful in the store and I had interactions 6 employees total. Great Store!
                by
                  • Recommended
                  Buy appliances in person!
                  Great store… even better employees! Melissa was very attentive and would not give up searching to find me a refrigerator with all of the options I wanted… even after I was giving up on the color preference. I went into the store after 2 orders online were canceled because they ended up being out of stock. Melissa was GREAT! I highly recommend her and this store!
                  by
                    • Recommended
                    Great Customer Service!
                    Jonathan Garcia and Luis Elvira did an amazing job helping my dad and I get the necessary items for our project.
                    by
                      • Recommended
                      During every visit to homedepot i have always appreciated there service, prices and courteous to ...
                      During every visit to homedepot i have always appreciated there service, prices and courteous to our needs. I shop there always to get the items we need for our home. Thank you to all employees.
                      by
                      • Verified Purchase
                      • Recommended
                      My 2021 remodeling supplies have been available at this store location.
                      My 2021 remodeling supplies have been available at this store location.
                      by
                      • Verified Purchase
                      • Recommended
                      Found everything we were looking for and more! Service and the people were very helpful and kind...
                      Found everything we were looking for and more! Service and the people were very helpful and kind. We received help in every step we took. Very Nice Store!!
                      by
                      • Verified Purchase
                      • Recommended
                      I have spent a lot of time in hardware and lumber stores in my life. I feel lucky that this Home ...
                      I have spent a lot of time in hardware and lumber stores in my life. I feel lucky that this Home Depot has been just down the street from my home for the past 8 years since I've been known to drive out of town to get to a good hardware store. The people that work there are genuinely kind and helpful. The store is always clean and well stocked. I can usually find what I'm looking for with a Made in the USA stamp on it and I feel good shopping there knowing that my neighbors and friends have good jobs there, too.
                      by
                      • Verified Purchase
                      • Recommended
                      This store is always clean and well stocked with products! Always smile it could / does make a d...
                      This store is always clean and well stocked with products! Always smile it could / does make a difference in someone's day! Thanks
                      by
                      • Verified Purchase
                      • Recommended
                      If you are looking to buy any major appliance, talk to Jimmie at this location! His expertise, ad...
                      If you are looking to buy any major appliance, talk to Jimmie at this location! His expertise, advice and communication put me at ease with our big purchase for a washer/dryer. Jimmie also has 22 years of experience at Home Depot (ask to see his patch) - I considered it a blessing and honor to be with Jimmie throughout my transaction. Thank you also for your service Jimmie Rice!
                      by
                      • Verified Purchase
                      • Recommended
                      If you need any help in doors or windows save time and go to the Home Depot on sunset valley. The...
                      If you need any help in doors or windows save time and go to the Home Depot on sunset valley. They have helpful associates in one visit not several.
                      by
                      • Verified Purchase
                      Will is so helpful in the garden center. He has a positive attitude and helped me load 50 bags of...
                      Will is so helpful in the garden center. He has a positive attitude and helped me load 50 bags of mulch. What an fantastic employee on your team!
                      by
                      • Verified Purchase
                      • Recommended
                      Great store nice associates
                      Great store nice associates
                      by
                      • Verified Purchase
                      • Recommended
                      So nice and close to home always great customer service! Your guys are amazing!
                      So nice and close to home always great customer service! Your guys are amazing!
                      by
                      • Verified Purchase
                      • Recommended
                      Store had what I was looking for in comparison to other improvement stores. Thank You Home Depot.
                      Store had what I was looking for in comparison to other improvement stores. Thank You Home Depot.
                      by
                      • Verified Purchase
                      • Recommended
                      Best homedepot in Austin. Out of the many homedepot's, I shop here the most. I always fund what I...
                      Best homedepot in Austin. Out of the many homedepot's, I shop here the most. I always fund what I need. Staff members are always knowledgeable and respectful. Most importantly it's a clean shopping environment. The fact that they offer masks and hand sanitizer at every location makes me feel safe about shopping here. Thanks homedepot.
                      by
                      • Verified Purchase
                      • Recommended
                      The store was very clean and the workers are professional.
                      The store was very clean and the workers are professional.
                      by
                      • Verified Purchase
                      • Recommended
                      Waited over 30 minutes, 4:15-4:50pm, for help in the appliances department. Heard one employee te...
                      Waited over 30 minutes, 4:15-4:50pm, for help in the appliances department. Heard one employee tell another the appliances person was on lunch break. Went to front to have them call someone. Finally another employee pulled Beth from flooring and she helped us. We were making a purchase over $6000 and almost walked out due to lack of service and dismissive attitude of the employees. Staff your stores. One of the flooring department employees also had to be told three times to wear their mask by another. Garden section had multiple broken pots and merchandis. Most of the items were in the incorrect spots in multiple places. Had to go hunting to figure out prices on items.
                      by
                      • Verified Purchase
                      Always nice employees trying to help , and nice smile and positive attitude at check out.
                      Always nice employees trying to help , and nice smile and positive attitude at check out.
                      by
                      • Verified Purchase
                      • Recommended
                      You need more employees. 10 more like Barbara in this store would be a real upgrade.
                      You need more employees. 10 more like Barbara in this store would be a real upgrade.
                      by
                      • Verified Purchase
                      • Recommended
                      Everyone in the store is very helpful, especially Martin from Lumber and the great person in the ...
                      Everyone in the store is very helpful, especially Martin from Lumber and the great person in the painting section. I am not so well versed in home renovations, but having just bought a house, this will definitely be my go to place to buy all my needs
                      by
                      • Verified Purchase
                      • Recommended
                      store has good supply of garden supplys
                      store has good supply of garden supplys
                      by
                      • Verified Purchase
                      • Recommended
                      I have been to over 20 different Home Depot Stores in the last 35+ years. This store is very spe...
                      I have been to over 20 different Home Depot Stores in the last 35+ years. This store is very special. The employees are helpful, friendly, plentiful and really make a customer feel valued. While visiting Austin and helping my daughter with multiple daddy-dos - new home projects I visited this store at least 6 times over two weeks. They were exceptional. I my say visit I returns from multiple purchases and Sandra assisted me. She is bob far the best HD employee I have met in twenty years. From my experiences the manager of this store knows something about selecting the right fit for employees and how to lead them and manage the stores resources. I will go here whenever I am in Austin. Another reason I may move here.
                      by
                      • Verified Purchase
                      • Recommended
                      Store was clean and neat and filled with product. Cashier was extremely nice and helpful and got ...
                      Store was clean and neat and filled with product. Cashier was extremely nice and helpful and got me out quickly. And she is very knowledgeable about the product that you have in the store. Love how she greets you it makes your day feel better.
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 398 reviews

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