#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(907)644-5646
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1715 Abbott Road
Anchorage, AK 99507
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Customer Store Reviews

  • 4.7 out of 312 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (312)
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Showing 1-30 of 312 reviews
I received outstanding customer service from Diney and Allen yesterday. They are both helpful an...
I received outstanding customer service from Diney and Allen yesterday. They are both helpful and have a great positive attitude. Great job!
by
  • Verified Purchase
  • Recommended
Products are easy to find and there is always a generous supply. The employees are always courteo...
Products are easy to find and there is always a generous supply. The employees are always courteous, professional, friendly, and very willing to assist the customer. The store was clean and the shelves were neat.
by
  • Verified Purchase
  • Recommended
Outstanding customer support at this store. Marcia in customer service was especially helpful in...
Outstanding customer support at this store. Marcia in customer service was especially helpful in resolving my situation and handling the problem I had. Her extremely positive and friendly attitude was greatly appreciated too.
by
  • Verified Purchase
  • Recommended
Well stocked products, store is clean and neat, employees are friendly, professional, and helpful.
Well stocked products, store is clean and neat, employees are friendly, professional, and helpful.
by
  • Verified Purchase
  • Recommended
I am a Fl. resident but shopped the Home Depot in Anc. Alaska (zip 99507) while visiting my fami...
I am a Fl. resident but shopped the Home Depot in Anc. Alaska (zip 99507) while visiting my family. Jon, a floor employee was esp. polite, professional and knowledgeable. I am not used to the store. It was not esp. busy at the time I was there and he personally walked me to many items I would have found difficult to find, thus cutting my shopping time. Store was clean, check out was quick. Great store. Efficient employee.
by
  • Verified Purchase
  • Recommended
Gigi was amazing always smiling wonderful personality and was very quick to help me out. Thanks
Gigi was amazing always smiling wonderful personality and was very quick to help me out. Thanks
by
  • Verified Purchase
  • Recommended
The Home Depot on Abbott is to find the things you are looking for and if you are unable to find ...
The Home Depot on Abbott is to find the things you are looking for and if you are unable to find the product(s) the employees are more than willing to assist you. The store is always neat, clean, and orderly. All of the associates I have dealt with are friendly and very helpful. I highly recommend this store!
by
  • Verified Purchase
  • Recommended
Well stocked. I love the ability to see what they have in stock from home with the "Home Depot" ...
Well stocked. I love the ability to see what they have in stock from home with the "Home Depot" app!!!
by
  • Verified Purchase
  • Recommended
some staffs are not very knowledgeable about the location of products. but overall, they are all ...
some staffs are not very knowledgeable about the location of products. but overall, they are all friendly and try to help out most of the time. love the location for sure.
by
  • Verified Purchase
  • Recommended
The associates are available and eager to help you find your product. I often need help transpor...
The associates are available and eager to help you find your product. I often need help transporting my purchase and there they associates are willing and helpful. Store is clean and well organized.
by
  • Verified Purchase
  • Recommended
Diney and Manny were two of the best staffs that I’ve ever met in any hardware stores!!!! They we...
Diney and Manny were two of the best staffs that I’ve ever met in any hardware stores!!!! They were above and beyond helping us out in finding what we need. Exceptional service, supportive and very informative throughout the process that made us pleasantly surprised these people still exist. We were looking for a Honda generator 2200W from the other side of the town. Since the other location didn’t have it, we were referred to come to this location but we couldn’t find it here either. Manny and Diney approaches us offering help. They were trying to find the product but was unsuccessful after attempting it for the first 15 min. They got our numbers and told us that they will keep us updated. Many people fail to follow up after this point. However, Diney kept us informed about the status and reminded us that she didn’t forget about it and still searching for it. She also called us soon after once she found it and we were able to purchase it right away!! I was very satisfied that she kept us updated with the status. We felt valued. Truly appreciate their hard work. I recommend this location of Home Depot for anyone looking for first class service. Thank you!
by
  • Verified Purchase
  • Recommended
Great
Great
by
  • Verified Purchase
  • Recommended
This store has extremely knowledgeable and courteous employees. I've no need to shop the competi...
This store has extremely knowledgeable and courteous employees. I've no need to shop the competition, these folks are like family! They're always willing to help me figure my projects out and resolve any problems that happen. Just an average homeowner that appreciates the local resource for sure! Appreciation for all they do for verteran's as well!!
by
  • Verified Purchase
  • Recommended
The staff was so helpful we will be back for more new (LED) lighting fixtures as we complete upg...
The staff was so helpful we will be back for more new (LED) lighting fixtures as we complete upgrading our 1970's era home.
by
  • Verified Purchase
  • Recommended
Kilee of your appliance section was very helpful.
Kilee of your appliance section was very helpful.
by
  • Verified Purchase
  • Recommended
Store is clean well setup. i can find most things i need without assistance. the employees are he...
Store is clean well setup. i can find most things i need without assistance. the employees are helpful and i like the electrical selection the store has to offer.
by
  • Verified Purchase
  • Recommended
Super friendly and helpful employees - went out of their way to find an older model of a product ...
Super friendly and helpful employees - went out of their way to find an older model of a product that they used to carry. Also called me back with information on ordering the product I needed. Very nice shopping experience!
by
  • Verified Purchase
  • Recommended
I have generally been satisfied with the stock available and store employees have been helpful wh...
I have generally been satisfied with the stock available and store employees have been helpful when asked (and when they encounter me and have asked if I need assistance). On this visit, I found what I needed and was able to check out quickly.
by
  • Verified Purchase
  • Recommended
This store goes above & beyond to provide customer service. We were recently in a HD store in Pho...
This store goes above & beyond to provide customer service. We were recently in a HD store in Phoenix AZ - where staff were rude & unhelpful as lumps on a log. Thank you again Home Depot SE Anchorage
by
  • Verified Purchase
  • Recommended
Store was clean, products were easy to find. Sales associate was friendly and informative. She ga...
Store was clean, products were easy to find. Sales associate was friendly and informative. She gave instructions for what to do if the product didnt work.
by
  • Verified Purchase
  • Recommended
Every time I visit this store everything is clean and organized the way is easy to find what you ...
Every time I visit this store everything is clean and organized the way is easy to find what you looking for and the customer service is awesome Great job guys.
by
  • Verified Purchase
  • Recommended
Excellent selection of quality, name brand products...Knowledgeable and courteous employees enhan...
Excellent selection of quality, name brand products...Knowledgeable and courteous employees enhance the shopping experience at this particular store!
by
  • Verified Purchase
  • Recommended
Would not recommend unless you want to do someone else's job. They pay people to be cashiers. I...
Would not recommend unless you want to do someone else's job. They pay people to be cashiers. I am not an employee nor do I get a discount when told I have to use self check out (do the cashiers job(. Why would I want to do their job and not get a discount. Employees get a discount so why don't I if I am doing their job?
by
  • Verified Purchase
Every body I ran into in this store was very helpful with a really nice attitude.
Every body I ran into in this store was very helpful with a really nice attitude.
by
  • Verified Purchase
  • Recommended
I am in the middle of a large project and had to return some items that I had extras just in case...
I am in the middle of a large project and had to return some items that I had extras just in case. Marcia was very helpful.
by
  • Verified Purchase
  • Recommended
Tim in appliance was knowledgeable and quick to get me in and out of the store. Thanks Tim. The c...
Tim in appliance was knowledgeable and quick to get me in and out of the store. Thanks Tim. The cashier was nice too.
by
  • Verified Purchase
  • Recommended
While other stores may be great fits for lots of selections and resources to pull from, they can ...
While other stores may be great fits for lots of selections and resources to pull from, they can get to feel to busy for me at times. This store is like a gem among the rest with outstanding customer service throughout the store! I look forward to the life of my house, (recently my first new home purchase for building a family) for using and recommending this store to friends and family! The members of the team at this store are people who take care of their customers and families that come in. That’s the reputation I get when I first walked into the store. I am greatful to make new friends and start building projects with my new house. I look forward to more building in the future & would recommend this store for its quality and professionalism! It’s not every day that you find a place you enjoy going to and find great experiences and people to work with. Thanks for helping veterans also. I look for places that do this too! It’s aleau appreciated too. God Bless you all! & Thank you!
by
  • Verified Purchase
  • Recommended
Fix the credit card machines ASAP !!!!!!!!!
Fix the credit card machines ASAP !!!!!!!!!
by
  • Verified Purchase
Excellent customer support. Clean, fast store.
Excellent customer support. Clean, fast store.
by
  • Verified Purchase
  • Recommended
Efficient and helpful with all my needs in my business
Efficient and helpful with all my needs in my business
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 312 reviews

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