#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(907)644-5646
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1715 Abbott Road
Anchorage, AK 99507
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 312 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (312)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 312 reviews
Great customer service
I absolutely enjoy going through self check out when I know Terra is there, she’s always so friendly has a great personality and smiles. She greets me right when I enter the door and makes sure I get what I needed.
by
    • Recommended
    Customer Service
    I am always pleased to get my product and head to the checkout. Terra is amazing through and through
    by
      • Recommended
      Great customer service
      Young lady in self checkout helped get my order placed for pick up when the store didn’t have my product I needed. Great thanks to Terra very pleasant young lady.
      by
        • Recommended
        I purchased a gift card at Home Depot and got ripped off
        Don’t buy a Home Depot gift card, they do not refund them!!
        by
          Great Customer Service
          Jed, in home appliance, is great to work with.
          by
            • Recommended
            EXCELLENT Employees Willing To Help!
            The entire team at Home Depot #8940 ,Anchorage, AK are knowledgeable, friendly, and willing to help with projects and find answers for me. Store is extremely clean, checkout is efficient and makes shopping there for my needs GREAT! THANK YOU!
            by
              • Recommended
              Don't ask where an item is.
              Good customer service seems to be a fading memory from better days long past, when bright smiles and handshakes with a store employee were common practice and most people seemed to be enjoying their day enough to make eye contact and return a friendly nod at least. But now it seems many employees at most box stores like Home Depot for example, don't know what their purpose for even being there is, and if you're foolish or desperate enough to ask them where an item is, they likely will not even understand the concept of the tool or part that you describe for them. They will pull out their phone and begin scrolling through an app and slowly shaking their head in bewilderment. I miss the old days.
              by
                Friendly and Knowledgeable staff
                The employees at the Abbott Home Depot are very friendly but not annoying friendly just casual friendly which is nice and they were also very helpful with answering my questions about products and they were educated in the areas we discussed.
                by
                  • Recommended
                  Customer Service
                  Ash and Dylan was professional and had excellent customer service.
                  by
                    • Recommended
                    I spend way tooooooo much time here!
                    We are here 2-3 times a week right now, (remodels BS)! You guys and gals always take care of us!
                    by
                      • Recommended
                      Dylan and Charlie are great!
                      Although the computer inventory is either inaccurate or nobody knows where to put it, but Charlie worked very hard to try and locate what we were looking for. Dylan went above and beyond helping us navigate setting up and using our Pro Xtra membership.
                      by
                        • Recommended
                        Nice Store...well laid out.
                        I checked out home air purifiers on-line...and decided to shop Home Depot. Although the items were somewhat "out of the way" and a bit difficult to find, I did find one to purchase out of the several varieties there. Price was right in line with other stores and the self-checkout made the purchase easy and fast. Store was very clean and inventory seemed very good in other areas I went through.
                        by
                          • Recommended
                          Deceptive military benefits
                          I typically do not take advantage of the military benefits at businesses understanding many need to remain in business, although I truly appreciate the gesture. I recently made a purchase of replacement windows for our home and due to the cost and recent rise of inflation across the nation, I was really hoping to now capitalize on receiving the military benefit (10%) and factoring that into our budget for expensive windows. Unfortunately, windows and many other home-building items are not eligible for this discount. So buyer (veterans) beware of this when budgeting for your next project.
                          by
                            Above and Beyond
                            The customer service at this location is above & beyond. If you need assistance they not only tell you where the item is but they walk you to the item. Great shopping experience. I'll call this location my "home" depot. :)
                            by
                              Great employes
                              Everyone was super helpful and you had everything in stock
                              by
                                • Recommended
                                Abbott Home Depot is THE location
                                I have driven across town to this location because the customer service and help as a newbie is OUTSTANDING. Being female, and not being talked to like a "girl" .. given resources to help me and clear explanations/modeling about how repairs were going to work. I love the paint department and Eric, the manager who went out of his way to help me with sheetrock today. EVERYONE at the store is so friendly and knowledgeable!
                                by
                                  • Recommended
                                  Rug Doctor/Carpet Cleaner
                                  Great equipment; cleaned my carpet good.
                                  by
                                    • Recommended
                                    One store lost out on a phone sale
                                    Tudor store didn't have anyone to even answer the phone ( the pre-recording was all we got, but after the phone continued to ring for reaction phone calls for 20 min....and over 2 differed days) Lost out on that sale. It won't be the store I shop at in person especially if you are that short handed.
                                    by
                                      • Recommended
                                      POOR MANAGEMENT,
                                      RETURNED ARE WILL CALL AFTER SELLING IT TO US. MOST LIKELY SOLD TO ONE OF THERE CONTRACTORS! dANIEL WORST MANAGER NOT QUALIFIED
                                      by
                                        Employees are excellent
                                        I purchased a washer and dryer with the assistance of Jason at the SE Home Depot.
                                        by
                                          • Recommended
                                          The salesman girl at appliance was fabulous
                                          This girl assisted me and made a couple calls making sure my appliances were the right fit for my home. I really appreciate the care for my visit.
                                          by
                                            • Recommended
                                            The store was clean and stocked. I was immediately addressed by 2 employees who were very helpful...
                                            The store was clean and stocked. I was immediately addressed by 2 employees who were very helpful! I highly recommend SE Home Depot!
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            1 found this review helpful
                                            The store clerks would not honor the warranty for the crappy Homelight trimmer that they sell ! N...
                                            The store clerks would not honor the warranty for the crappy Homelight trimmer that they sell ! No discount on the new purchase, absolutely nothing as they do a " fake" phone call to say " we can't " very poor customer service, on a very poor product that they sell !
                                            by
                                            • Verified Purchase
                                            Bought a lawn tractor and drove 6 hour to get it and they sold it! They ordered another one and i...
                                            Bought a lawn tractor and drove 6 hour to get it and they sold it! They ordered another one and it was never shipped I call 1 1/2 weeks late and the lady said the order was canceled! I ask for my 1900$ back it was returned but I should be mowing my lawn now I mow lawn with my old 20” pusher and no more lawn tractors this year
                                            by
                                            • Verified Purchase
                                            This location on Abbott Rd. is the best store to shop at for all your purchases. I bought a refri...
                                            This location on Abbott Rd. is the best store to shop at for all your purchases. I bought a refrigerator in the appliance department and all the associates were very helpful in my appliance selection. Siale, Kilee and Jayden were terrific and very knowledgeable in their products. You will be very pleased if you choose this location for all your shopping needs.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Associates are friendly and willing to help. Unfortunately, not always an associate readily avai...
                                            Associates are friendly and willing to help. Unfortunately, not always an associate readily available.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            The staff are helpful, knowledgeable, and friendly! Garden center employee helped me find what I...
                                            The staff are helpful, knowledgeable, and friendly! Garden center employee helped me find what I needed. Customer Service staff is friendly and helped arrange delivery. Great experience!
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            I now live in Florida, formerly from anchorage, Alaska. While visiting my Alaska family, I needed...
                                            I now live in Florida, formerly from anchorage, Alaska. While visiting my Alaska family, I needed some home items. Knowing the great reputation home depot has, and using it many times, I went to this excellent store and it didn't disappoint me. Good products and customer service as usual..
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            The lady 'Garden' associate is fantastic. So is Travis in lumber.
                                            The lady 'Garden' associate is fantastic. So is Travis in lumber.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Canceled an order, they can't figure out how, and didn't bother notifying me. I had to call to fi...
                                            Canceled an order, they can't figure out how, and didn't bother notifying me. I had to call to find out where my order was and see that they had kept my money and just decided not to send me the stuff I paid for.
                                            by
                                            • Verified Purchase
                                            Showing 1-30 of 312 reviews

                                            Nearby Stores

                                            515 E Tudor Rd

                                            Anchorage, AK 99503

                                            2.87 mi

                                            Pro Service Desk

                                            (907)273-6434

                                            Mon-Sat: 6:00am - 10:00pm

                                            Sun: 7:00am - 8:00pm

                                            400 Rodeo Place

                                            Anchorage, AK 99508

                                            5.30 mi

                                            Tool & Truck Rental

                                            (907)263-9408

                                            Pro Service Desk

                                            (907)263-9402

                                            Mon-Sat: 6:00am - 10:00pm

                                            Sun: 7:00am - 8:00pm

                                            1255 E Palmer Wasilla Hwy

                                            Wasilla, AK 99654

                                            32.97 mi

                                            Tool & Truck Rental

                                            (907)352-2408

                                            Pro Service Desk

                                            (907)352-2402

                                            Mon-Sat: 6:00am - 10:00pm

                                            Sun: 7:00am - 8:00pm