#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(724)250-2404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
255 Murtland Ave
Washington, PA 15301
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Customer Store Reviews

  • 4.7 out of 486 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (486)
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Showing 1-30 of 486 reviews
Perfect Stain! My home & I are happy again!
Flood CWF-UV Cedar Tone Stain - Definitely brought my Cedar-sided home back to life! I would highly recommend to anyone/everyone!
by
    • Recommended
    Great Service
    Debbie in the garden center was very helpful.
    by
      Shop local. Don’t give your money to anyone that can’t be bothered to offer manned registers
      I only gave them one star because the site wouldn’t let me leave zero stars. I won’t be back. There were no opened registers. There were, however, two associates talking to each other while I rang my sale. Why couldn’t one of them have opened a register?
      by
        THANK YOU
        Thank you for continued quality of lumber and other products and for the positive attitudes of employees.
        by
          • Recommended
          Helpful associate
          Vicki was amazing and so helpful
          by
            • Recommended
            Poor customer service
            You have to beg for help at this store unbelievable!
            by
              Employee interaction is good
              Jacy Holmes at the Washington pennsylvania store was quite helpful with check out!
              by
                • Recommended
                Great experience
                You should be proud of this store. It's employees go above and beyond to help and are so friendly.
                by
                  • Recommended
                  Safety of the parking lot
                  With the straight in parking there is congestion for the customers exiting and entering. Also diagonal pull in parking would make it so much safer when exiting the spots. Also, there is too much curbing that complicates the traffic flow, and can be contributing to accidents. It too makes delays for everybody when one has a large truck or long items. .
                  by
                    • Recommended
                    Cashier
                    Our cashier Kena was very rude about providing a military discount. She refused to do so due to “not having an online account” All other locations have simply looked at the military ID
                    by
                      Great service
                      Friendly employees and decent prices
                      by
                        • Recommended
                        I was assisted by Abe short for Abraham...I could not ask for a more knowledgeable kind respectful employee of HOME DEPOT Depot
                        My assistant Abe Abraham was out standing
                        by
                          • Recommended
                          My time at Homedepot
                          Staff was friendly and helpful. They have scooters to ride in for the handicap. Their Christmas displays were beautiful. They had a lot of plants which I bought many of.
                          by
                            • Recommended
                            Great experience
                            We were so impressed with the individuals who helped us with the purchase of our new washer. We generally shop at another home improvement store closer to our home but we were drawn to Home Depot based on the sales they were having
                            by
                              • Recommended
                              Excellent Paint Shopping Experience
                              Ron from paints, when I had a specific question, went above and beyond. He contacted the sales representative to find out exactly the right product to recommend. I was overwhelmed by his kindness and willingness to help.
                              by
                                • Recommended
                                Great store
                                All workers were kind and helpful. Everything I needed was in stock and easy to find.
                                by
                                  • Recommended
                                  Item out of stock lousy customer service
                                  I searched online for a vanity to purchase at the S. Strabane Home Depot. Online it said there was one in stock. I arrived at the store and the shelf was empty. I tried looking for an employee for assistance, but when he caught my eye, he completely avoided me and turned down an aisle. As I approached another employee, he also saw that I was looking in his direction and. He deliberately turned to go behind a stack of flooring to avoid me. I was not about to chase them down or yell across the store, so I left. I grew up in a hardware store that my parents owned and even as a young employee, I learned to seek out and ask customers if they needed any assistance or if I could help them locate something. How disappointing that neither employee made any effort to assist, but even worse, they purposely avoided helping me!
                                  by
                                    Great experience today
                                    We were in need of a new refrigerator and the associate in the appliance department was more than happy to help.
                                    by
                                      • Recommended
                                      Great experience
                                      The staff at the Washington store was awesome! Very attentive and helpful in what I was looking for and purchasing! Even with the problem of the computers at checkout they were very calm and professional.
                                      by
                                        Checking out at Home Depot in Washington, PA
                                        When you are ready to check out at the gardening center at Washington's Home Depot, look for Leah. She was efficient in checking me out while carefully organizing, stabilizing and packaging my plants. Excellent customer service. Also, the plants on the day I was there were in great shape with many options on types and colors.
                                        by
                                          • Recommended
                                          Assembly issue
                                          I was told if I purchased a grill, it would be assembled the next day. Now I’m told that it will take a week to get it assembled.
                                          by
                                            Great service
                                            Store has employees that are very patient and answer every question. Great to make you feel like a valued customer.
                                            by
                                              • Recommended
                                              A lot to offer
                                              We bought doors and now have purchased a refrigerator and have always received excellent service. We recommend this store to many of our friends. Thank you.
                                              by
                                                • Recommended
                                                Friendly staff
                                                All associates from help with questions to checkout were extremely friendly and helpful.
                                                by
                                                  • Recommended
                                                  VERY Helpful!
                                                  We needed lots of help (and advice) about choosing blinds, shades or shutters. Our salesperson was extremely patient and helpful.
                                                  by
                                                    • Recommended
                                                    Best experience ever with sales clerk Mike Montgomery.
                                                    He helped me with my list of items from start to finish. Wonderful experience.
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      Great service today! Abraham made our shopping event a quick and easy one! Looking forward to our next visit to Home Depot!
                                                      by
                                                        • Recommended
                                                        Purchase and delivery of 3 major appliances
                                                        Purchased 3 major appliances stove dishwasher microwave price was great sale person great but delivery terrible was told delivery would be between 2 pm and 6pm February 1st plus they didn’t even have to hook up any of the appliances delivery people called at 6:30 pm stated this was my 30 minute call before delivery when I called customer service was told best to cancel I called store to talk with store manger was told he wouldn’t be back till Friday I said please have him call me back on Friday February 3rd well today is February 4th still haven’t heard back from store manager.
                                                        by
                                                          good people
                                                          The store is well lit. I always find someone to help me. Anytime I have a special project they are creative in helping find a solution. The contractors desk always has very knowledgeable advice.
                                                          by
                                                            • Recommended
                                                            Great Place
                                                            Easy place to shop- Great place to do business
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 486 reviews

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