#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(505)771-9672
Tool & Truck Rental(505)771-9678
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7700 Us 550 Ne
Rio Rancho, NM 87124
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Customer Store Reviews

  • 4.6 out of 339 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (339)
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Showing 1-30 of 339 reviews
Very friendly and helpful. Easy check out!
Very friendly and helpful. Easy check out!
by
  • Verified Purchase
  • Recommended
Great selection of tile and carpet.
Great selection of tile and carpet.
by
  • Verified Purchase
  • Recommended
The associate in the paint section who appeared to be a caucasian female with glasses was friendl...
The associate in the paint section who appeared to be a caucasian female with glasses was friendly in helping me find the item I needed. An associate named Kyle really went above and beyond to help me find item I needed. Kyle was also very good at explaining in detail about the products so that Id be able to pick the right item. Kyle was very sweet, nice, and friendly. Cashiers Leanne and Tony were very friendly as well and safely got all items back into the cart after ringing up & bagging purchased items. I thank all of the above mentioned employees at this location. Please reward them. I was getting materials for a cardboard sculpture I will be putting together and painting.
by
  • Verified Purchase
  • Recommended
Always friendly and helpful staff.
Always friendly and helpful staff.
by
  • Verified Purchase
  • Recommended
Everyone in the store is friendly and helpful.
Everyone in the store is friendly and helpful.
by
  • Verified Purchase
  • Recommended
Hd Folks: Store #3517, is a "professional building trades country club". We all know each other, ...
Hd Folks: Store #3517, is a "professional building trades country club". We all know each other, and constantly share "tips" on how to improve our quality of finished work, and how to take care of our own customers and clients...
by
  • Verified Purchase
  • Recommended
The service at this store is getting worse. Flat carts without rails were not available. One regi...
The service at this store is getting worse. Flat carts without rails were not available. One register open while people waiting in a long line, not everyone likes self checkouts. A security officer was doubled over in pain, I asked if I could call for help as he was very sick. He replied no that he would lose his job. Merchandise was damaged again upon opening at home. Very disappointing when trying to explain to customer service " nobody cares"
by
  • Verified Purchase
The store is clean. Products are easily found. Very friendly and helpful employees
The store is clean. Products are easily found. Very friendly and helpful employees
by
  • Verified Purchase
  • Recommended
My review is very simple you have product you have good customer service that includes the cashie...
My review is very simple you have product you have good customer service that includes the cashiers and you're providing security at the exits I'm happy about that" I hate to see somebody running out the store with stolen items."
by
  • Verified Purchase
  • Recommended
not enough employees to assist customers
not enough employees to assist customers
by
  • Verified Purchase
  • Recommended
Great visit, found what I needed for my project. Very helpful staff, they were able to answer all...
Great visit, found what I needed for my project. Very helpful staff, they were able to answer all my questions about the cabinets I ordered.
by
  • Verified Purchase
  • Recommended
Good job keep it up
Good job keep it up
by
  • Verified Purchase
  • Recommended
Friendly employees and knowing their job
Friendly employees and knowing their job
by
  • Verified Purchase
  • Recommended
Clean store, nice associates.
Clean store, nice associates.
by
  • Verified Purchase
  • Recommended
This store was clean and well organized. When looking for my items I found everything I needed. O...
This store was clean and well organized. When looking for my items I found everything I needed. Once I went to check out I had the most amazing experience with my cashier, Lei. She really made my visit special.
by
  • Verified Purchase
  • Recommended
Nice clean and well organized store. Customer service agent were friendly, knowledgeable and pro...
Nice clean and well organized store. Customer service agent were friendly, knowledgeable and professional.
by
  • Verified Purchase
  • Recommended
My favorite HD store. I drive the extra five miles just to shop here!
My favorite HD store. I drive the extra five miles just to shop here!
by
  • Verified Purchase
  • Recommended
Store is always clean, employees are really helpful. Fat checkout.
Store is always clean, employees are really helpful. Fat checkout.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Employees are ALWAYS friendly and helpful. The store has rental equipment and is well stocked.
Employees are ALWAYS friendly and helpful. The store has rental equipment and is well stocked.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I DRIVE TO THIS HOME DEPOT EVEN THOUGH THERE IS ONE MUCH CLOSER BECAUSE OF THE HELPFUL & NICER DE...
I DRIVE TO THIS HOME DEPOT EVEN THOUGH THERE IS ONE MUCH CLOSER BECAUSE OF THE HELPFUL & NICER DEDICATED EMPLOYEES . I ONLY SHOP AT THIS HOME DEPOT.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store employees are always helpful and ready to assist. Tidy store.
The store employees are always helpful and ready to assist. Tidy store.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
IT IS VERY SATISFYING TO SHOP AT THIS HOME DEPOT. THERE IS ONE MUCH CLOSER BUT I DRIVE TO YOUR ST...
IT IS VERY SATISFYING TO SHOP AT THIS HOME DEPOT. THERE IS ONE MUCH CLOSER BUT I DRIVE TO YOUR STORE ON RT550 BECAUSE OF YOUR SUPURB EMPLOYEES & THEIR PRODUCT KNOWLEDGE & HELPFULNESS. I WILL ONLY GO TO HOME DEPOT On RT550...ALWAYS! ROD TOWNLEY
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Garden section: Lazy staff, unhelpful, UNDERSTAFFED on a holiday weekend, unaware of their own ad...
Garden section: Lazy staff, unhelpful, UNDERSTAFFED on a holiday weekend, unaware of their own advertisements. No help loading soil, pavers and retaining blocks, even upon requesting help, staff wandering around fussing around with after hours details, security guards and employees chatting it up while customers need help.
by
  • Verified Purchase
Thank you Jill, Matt, and Susan for helping me with my flooring and blinds needs! You three were...
Thank you Jill, Matt, and Susan for helping me with my flooring and blinds needs! You three were very friendly and it was a pleasure to work with you!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Excellent Service!!!
Excellent Service!!!
by
  • Verified Purchase
  • Recommended
I just moved to Bernalillo. I have done ALOT of shopping instoe and online ordering. I have nev...
I just moved to Bernalillo. I have done ALOT of shopping instoe and online ordering. I have never been more pleased with a store! Everyone is very helpful, pleasant, and gets the job done.! Prices are fair, store is spotless (A big plus to me) Highly recommend this business.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Wasnt accomadated for poor equipment.
Wasnt accomadated for poor equipment.
by
  • Verified Purchase
  • Recommended
The garden dept. was very helpful with my questions
The garden dept. was very helpful with my questions
by
  • Verified Purchase
  • Recommended
Outstanding customer service received from Tialyn C and Jules D.
Outstanding customer service received from Tialyn C and Jules D.
by
  • Verified Purchase
  • Recommended
This place feels more like visiting an old friend than just making a run to the store. I find al...
This place feels more like visiting an old friend than just making a run to the store. I find all the folks here to be professional but courtesy. Exacting but more than willing to help you when you get the feeling you are about to try something overwhelming. In my opinion, these folks are all too often the unsung heroes because, unfortunately, when you complete something and it turns out much better than you imagined, you say a little thank you for the guidance you got from Home Depot
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 339 reviews

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