Reviews for Rio Rancho #3517

I love our neighborhood Home Depot. Recently we booked an appointment to look at carpet and schedule an installation. I hadn't used this service before; but, it was so nice to have the wisdom of the associate and not feeling rushed to make a decision. We love our local Home Depot!

Workers are helpful & nice.

For plumbing, Julie knows her stuff. For doors and windows, Gilbert is the best with 15 years of experience

Nice store; helpful employees

The Rio Rancho Home Depot store is my go to store for all my Home Improvement needs. The employees are all friendly and helpful. I appreciate having a store that is so conveniently located when I have a project to do.

I shop here quite often and have purchased some large items. The only department I have issues with is the window dept. They show lack of concern and do not follow up with customer service issues.

Would frequent but it's miles away from my home. Had product not available at closer stores.

If you want a decent employee to eagerly assist you, ask for Sabrina. She is great and should be the store manager. She is going places. She cares about doing things correctly. For the good of the company.

The store has all the things I need for my projects. I’ve never had to go somewhere else to find what I need. Sandy, in the nursery dept. was very helpful and is always friendly.

Its clean people check up on you.

A great place to shop

I was shopping at store 3504 earlier on coors in Albuquerque. I had to hunt down hardware associates and spoke to the manager about price matching but everything I got was no, no, and more no’s. Left that store and came to this store in Rio Rancho. Very easy to shop here. I didn’t have to search for any associates. Manager and customer service cashier were friendly and went above and beyond for their sale today! Thank you

Returning product's are terrible. With a receipt!!!!

I have always had excellent experience with staff. This includes helpers in the garden center, cashiers and anyone not in their department. They will walk me over to find a purchase and not just send me down some aisle.

The items we ordered came in less than a week . Customer service is top rate..

Trip to Home Depot today found every product that I needed and if I had any questions the customer care person was very pleasant and it was a pleasant experience

ASSOCIATES WERE VERY FRIENDLY AND VERY HELPFUL. GONZO PATIENTLY HELPED ME FIND THE ITEMS I NEEDED ON MY LIST. DREW PATIENTLY GOT ME A QUOTE FOR THE ITEMS ON MY LIST. GREAT SHOPPING EXPERIENCE!

Great service, great people

The store was clean & friendly associates. Associates very helpful as you walk into the store and as you walk out the door.. thank you, keep up the good work.

I was pleasantly surprised to receive attention and good service. I do not always receive such customer care and was happy with my experience.

Everyone is helpful.

The nursery dept. personnel were friendly n helpful. They had good prices on their potting soil. Awesome!

The store was very pleasant and employees were great!

The store is generally well stocked and clean, but I have found many times when business is somewhat slow that their staff is standing around talking to one another while there is only 1 cashier and a long line at checkout. Really? I could opt to check myself out and bag my own merchandise, but aren't they there to help and serve the customers?

This store has been always well stocked. the department employees are always very helpful, Sarah, the cashier, provided a friendly and efficient atmosphere. Jaime, a cashier also provided a service to save me money. I will shop at this Home Depot only

Every time I go into this Home Depot I'm always approached by several Associates asking me if I need help finding Anything. Whenever I say yes they leave me directly to what I was looking for and are always very helpful.

Great customer service and friendly helpful staff. Great selection of products

Customer service in this store stinks.Employees pay more attention to their cell phones than they do the customers. No one offers to help a customer find anything.

Well staffed, Knowledgeable employees

This store has some of the best employees of all the Home Depot. stores I have frequented. Awesome values.