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Showing 1-30 of 431 reviews
Aug 14, 2022
Awesome customer service
Mr Todd
Is awesome he made my trip very pleasant above & beyond!
Thank you so much ❤️
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Recommended
Jun 9, 2022
Purchased a Char Grill Smoker
Customer Service guy personally waked with me to find the smoker and helped me get checked out and loaded in the truck. Thanks to all who helped me get my smoker.
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Recommended
Jun 2, 2022
Good Customer Service
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Recommended
May 25, 2022
Great Customer Service
I forgot to apply my veteran discount and Kelly at Customer Service was wonderful.
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Recommended
Mar 15, 2022
Top Notch Associates/ Easy to Find Merchandise
I have visited this Home Depot two times. The first visit was to obtain several paint samples. The associates in the paint department were friendly and helpful. They quickly created my samples and just as quickly checked out. The second visit was to pick up hose and watering supplies for my yard. I found the items easily, but had some questions about what would work best for my situation. Two garden associates saw me and came over the help. They listened to me and helped me get the things I needed, loading them into my cart. When I went to self-check out, the associate there was also very helpful, especially when I had one item that simply would not scan. She rang everything for me, then looked up the offending item to make sure I was charged the right price. I was very pleased with visits. Thank you Home Depot associates!
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Recommended
Mar 11, 2022
Great place
I like it, price are great and product availability ok. Staff is cool.
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Recommended
Feb 25, 2022
Wonderful experience!
Kameron was quick to introduce herself and schedule an appointment when I inquired about kitchen remodeling . I inquired online and was quickly responded to. That's always a plus. I enjoyed interacting with her while we looked at a variety of appliances and discussed kitchen decor ideas. I'm excited to have a new kitchen! Thank you Kameron for showing such enthusiasm for my big project.
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Recommended
Feb 20, 2022
Great customer service!
I unfortunately had to have my house partially gutted due to a leak and most of my materials came from Home Depot. The staff has been wonderful in helping me find what I needed for my rebuild at each phase of the project and I am very pleased. Thank you so much HD!
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Recommended
Feb 9, 2022
Great people
Great store - helpful and friendly.
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Recommended
Feb 2, 2022
Great location and helpful employees
I stop by the store yesterday to get drywall and more materials, and James was extremely friendly and helpful, definitely coming back
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Recommended
Jan 25, 2022
Great customer service
Sheila was very efficient and quick in processing my return for my heater.
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Jan 16, 2022
Got Exactly What I needed
TOM HELPED ME FIND EVERYTHING I NEED TO KEEP MY LAMINATE FLOORING IN GREAT CONDITION. ZEP FOR LAMINATE AND HARDWOOD FLOORS WORKS FANTASTIC. I ALSO GOT A GOOD DEAL ON A WASHER!
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Recommended
Jan 14, 2022
Poor Customer Service
When I first entered the Post Road store, I asked a cashier named Aubrey for assistance to help me locate a particular shelf wire unit, for which I gave her the SKU. She attempted to search for this SKU on her phone, and then said that they didn't have any, and she began to walk away. So, I told her that I found several of these listed online at this store. She seemed to get frustated, but did another search and found the item, and said they they had 9 of them. She was again in a hurry to walk away, so I asked her where I could find them. She said either in the front of the store or in flooring. So I asked her if there was someone in flooring that would help me. She again appeared frustrated, as though she was too busy to help me. But she told me whe would take me there and began to walk very fast to flooring. I am not a slow walker myself, but I practically had to run to keep up with her. When we got to flooring, Jerome and Marshal were sitting there at their desk. Aubrey told them I needed help to find the shelf unit, and then she quickly started to walk back to the front of the store. I said, "Thank you, Aubrey.", but she ignored me and kept walking. Jerome took me to the front of the store to find the shelf, but it wasn't there , as he said that the loaders didn't do their job in stocking it in the front. So, we walked back to flooring again, where Jerome finally found the shelf uint. He loaded it on my cart, and I thanked him for his hel, and he responded, "No problem". I then pushed my cart back to the front of the store, checked out, and paid for the shelf at the self-checkout where the cashier, Raul was working. He helped me scan the item, I paid, and then thanked him, and he said, "You're welcome". However, once I got to the parking lot to load the shelf into my car, I quickly realized how heavy the shelf unit was. I tried to lift it off the cart and put in my car, but it was so heavy that it slid off the cart and banged down onto the parking lot. It was then that I realized that I should have had assistance, or at least been offered assistance to unload something this heavy. But neither Jerome nor Raul considered such an offer of assistance to me. I normally shop the 96th Street Home Depot, but they didn't have theis particular shelf unit in stock, which Post Road store did. In all the years that I've shopped the 96th Street store, I've never experienced such a poor level of customer service as what I did at this Post Road store. I hope I never have to shop there again.
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Dec 30, 2021
Excellent service
I shop there periodically. I shopped there 12/27/2021. Every on my list was there. I had a return. Cashier Sheila handled my return kindly. Sheila made me feel welcome with my return and was very helpful.
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Recommended
Dec 21, 2021
Great products and great servicc
I buy tools there quite often and everyone is is always very helpful
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Recommended
Dec 13, 2021
great employees
I worked with Amrit and talked to manager Debra...Both were great to work with!
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Recommended
Dec 12, 2021
Excellent service
The store manager went out of his way to make sure my issue was resolved. He was professional, cheerful and efficient. This is the best customer service experience I have had in a long time. The associate he handed me off to to finish was also excellent. They were both focused on solving my issue. I can't say enough good things about my experience today.
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Recommended
Dec 6, 2021
favorite location
best store hands down as far as customer service....change my mind
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Recommended
Nov 18, 2021
Exceptional Customer Service
Customer service. I was purchasing 4X8 sheets of peg board. A store associate approached me and offered to help me load the sheets on the cart. He then offered to help load them in my vehicle. I offered him a $5.00 tip, he stated he was not allowed to accept tips. Your Store associate went above and beyond for customer service. You should be proud to have him on your team. I am an automotive manager of over twenty people, that kind of employee is good to have.
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Recommended
Oct 27, 2021
Fairly priced.
I purchased a variety of items for repairs on a rental unit. I was pleasanty surprised when the total was less than I anticipated.
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Oct 23, 2021
Always In Stock
So happy to find some Charcoal at this time of year, where i live. I knew i can count on Home Depot to have what i needed. While i was there i noticed the beautiful Mums on display. Bought 2 of them. Plan on buying 2 more tomorrow. Thank you Home Depot for having what i needed, plus a little extra.
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Recommended
Oct 19, 2021
Great Service
Great customer service. Amy and Deb took really good care of me and my purchase.
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Recommended
Oct 14, 2021
Excellent Experience
Debra, Michelle, Carolyn and Joel were amazing this morning helping me purchase what I needed for my new home. Set up installation of my new garage door opener that I bought this morning as well as loading my truck. They were fun, friendly and so helpful. Thank you all.
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Recommended
Oct 5, 2021
This store is 'doing ALL of the right things.
The Home Depot at 2225 N Post Road in Indianapolis, Indiana consistently provides world-class customer service. In fact, I no sooner walk in the door, any time, and there is a friendly employee coming up to me and asking me how they can assist or help me. This speaks VOLUMES to me as a customer.
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Recommended
Sep 30, 2021
Great Service
I have many options but I always go to the post road store. The service is great and the employees often make me smile.
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Jul 22, 2021
the store is clean and the employees are great people
the store is clean and the employees are great people
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Verified Purchase
Recommended
Jul 12, 2021
This store is wonderful. The employees is very friendly and helpful. The store is always clean.
This store is wonderful. The employees is very friendly and helpful. The store is always clean.
by
Verified Purchase
Recommended
Jun 30, 2021
Over all, very good experience. Need a few more employees on the floor to help. I'm always having...
Over all, very good experience. Need a few more employees on the floor to help. I'm always having to track someone down for help. Everything else is on point.
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Verified Purchase
Recommended
Jun 27, 2021
GOOD HELPFULL EMPLOYEES.
GOOD HELPFULL EMPLOYEES.
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Verified Purchase
Recommended
Jun 19, 2021
If you want great customer service the first time go to Post road Home Depot. Debra goes above a...
If you want great customer service the first time go to Post road Home Depot.
Debra goes above and beyond to make sure you are a happy customer and to correct the lack of customer service that other Home Depot stores in the area lack. In 15 minutes Debra fixed an issue that went on for 23 days due the employees at the Southside Home Depot store that I made an online purchase with giving me the run around while telling me they resolved the issue. If only all employees could take their job seriously and actually mean what they say. It is sad to be so impressed and happy about the customer service I received from Debra when she was actually just doing her job. I highly recommend shopping at the Post road Home Depot.