#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(631)207-4190
Tool & Truck Rental(631)207-4193
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
10 Gateway Blvd
Patchogue, NY 11772
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Customer Store Reviews

  • 4.6 out of 521 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (521)
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Showing 1-30 of 521 reviews
Everyone is soo helpful
Everyone is soo helpful
by
  • Verified Purchase
  • Recommended
Chris from appliances was very helpful wish everone was as accomodating as she was .
Chris from appliances was very helpful wish everone was as accomodating as she was .
by
  • Verified Purchase
  • Recommended
Louise was extremely helpful and kind.
Louise was extremely helpful and kind.
by
  • Verified Purchase
  • Recommended
Another great experience. Great milwaukeee prices and the staff was very helpful. No wait no ...
Another great experience. Great milwaukeee prices and the staff was very helpful. No wait no downtime. An ideal shopping trip.
by
  • Verified Purchase
  • Recommended
Louise in appliance department is excellent!! She is a seasoned veteran and knows her job well a...
Louise in appliance department is excellent!! She is a seasoned veteran and knows her job well and how to help you get the most out of your shopping experience.
by
  • Verified Purchase
  • Recommended
I love this store and the employees and selections. Aside from the parking lot being a mess with...
I love this store and the employees and selections. Aside from the parking lot being a mess with hundreds of unavailable spaces due to the tractor trailers parking here overnight for days and taking many spots- this store is excellent.
by
  • Verified Purchase
  • Recommended
Always friendly and helpful associates. I count on HD to always have the product I need. Thanks!
Always friendly and helpful associates. I count on HD to always have the product I need. Thanks!
by
  • Verified Purchase
  • Recommended
In this store all of the employees are very helpful. If they dont know the answer to a question ...
In this store all of the employees are very helpful. If they dont know the answer to a question they will find someone who does. This store is also very clean.
by
  • Verified Purchase
  • Recommended
Had a great experience today! Had 2 great sales ladies assist me in my major appliance purchase....
Had a great experience today! Had 2 great sales ladies assist me in my major appliance purchase. Susan Cortese and Tianna L. gave me excellent treatment and I was very appreciative of that. Thank you ladies!!
by
  • Verified Purchase
  • Recommended
The store is usually always good to shop in. On 4-9 at 11:30 I asked Anthony an employee of Home ...
The store is usually always good to shop in. On 4-9 at 11:30 I asked Anthony an employee of Home Depot for help finding something and his response to me in a harsh tone was “ don’t bother me I’m busy” ! I asked “ too busy for a customer” ? Anthony responded “ don’t give me a hard time” I said ok I’ll talk to a manager, he proceeded to follow me around the store and I told him to leave me alone which he did after about 2 times of me asking. I spoke to Amanda an Asst store manager and she was concerned and said she will address it. I still can’t believe what he said. Beyond terrible.
by
  • Verified Purchase
  • Recommended
Low quantities of stock, very busy store and not great employees to help. It was a below average ...
Low quantities of stock, very busy store and not great employees to help. It was a below average experience. They need better customer service to address the needs and go above and beyond
by
  • Verified Purchase
The appliance specialist, Tianna L, was very helpful, friendly and thorough.
The appliance specialist, Tianna L, was very helpful, friendly and thorough.
by
  • Verified Purchase
  • Recommended
Both Gerard and Mia were extremely helpful and patient.
Both Gerard and Mia were extremely helpful and patient.
by
  • Verified Purchase
  • Recommended
We dealt with Tiana L in appliances from the Patchogue store buying a washing machine. She was am...
We dealt with Tiana L in appliances from the Patchogue store buying a washing machine. She was amazing. Excellent knowledge of store inventory and product knowledge. She provided us with helpful information to make our decision. Made the process quick, easy and she was all around a great customer service representative for Home Depot. I usually do not write reviews, but her customer service was impeccable. Thank you Tiana!
by
  • Verified Purchase
  • Recommended
I found that all the different things that I was looking for was very organized in all the alses ...
I found that all the different things that I was looking for was very organized in all the alses which made my visit very fantastic.
by
  • Verified Purchase
  • Recommended
The Staff in this store go above and beyond! They are helpful, friendly and often have a great id...
The Staff in this store go above and beyond! They are helpful, friendly and often have a great idea to share.
by
  • Verified Purchase
  • Recommended
My go to store. Will not let one mishap discourage me.
My go to store. Will not let one mishap discourage me.
by
  • Verified Purchase
  • Recommended
This Home Depot location, 10 Gateway Boulevard, Patchogue, NY is a very clean location inside and...
This Home Depot location, 10 Gateway Boulevard, Patchogue, NY is a very clean location inside and out. The ease of finding items and the stock on the shelfs is very important to me and this location had everything I needed. Also as important is great customer service and associate, Gillian provided that on this day. Kindness and a smile still goes a long way, especially during these time. I want to also thank Assistant Store Manager, Amanda for all of her help and patience.
by
    • Recommended
    Hopefully you dont get Barbara at self check out. Not helpful or polite.canceling my commercial a...
    Hopefully you dont get Barbara at self check out. Not helpful or polite.canceling my commercial account because of this experience
    by
    • Verified Purchase
    Tianna the sales women in appliances was awesome, very knowledgeable and helpful with our purchas...
    Tianna the sales women in appliances was awesome, very knowledgeable and helpful with our purchase. She made sure that we had everything we needed for a smooth delivery and set up of our gas oven. Great experience with the appliance department.
    by
    • Verified Purchase
    • Recommended
    This location is particularly great because of the great customer service. This location is very ...
    This location is particularly great because of the great customer service. This location is very neat and well in stock of everything. They are very nice and get you in and out very quickly
    by
    • Verified Purchase
    • Recommended
    As a woman returning a large storm door, I was greeted by Ralph who helped me both return the doo...
    As a woman returning a large storm door, I was greeted by Ralph who helped me both return the door and then replace the door, requiring it to be lifted out of my car and back into my car. Ralph was kind and extremely helpful. I also needed assistance back by the doors to get the door onto my cart, the man that helped me there was also fantastic. Overall, this Home Depot was a great experience.
    by
    • Verified Purchase
    • Recommended
    We were so pleased with the service. 3 people helped us load our car in the parking lot. Ralph ...
    We were so pleased with the service. 3 people helped us load our car in the parking lot. Ralph and Hilton were especially helpful. We offered a tip but they would no accept it.
    by
    • Verified Purchase
    • Recommended
    Priscilla was the attendant who resolved my issue and was very attentive to me, understood my pro...
    Priscilla was the attendant who resolved my issue and was very attentive to me, understood my problem and remedied with a simple solution. I was very happy with what she worked out for me. It was very nice of her to be thoughtful of my situation and to resolve my problem easily. Thank you so much Priscilla!
    by
    • Verified Purchase
    • Recommended
    It was near closing and there weren't a lot of people around but I was able to get the help I nee...
    It was near closing and there weren't a lot of people around but I was able to get the help I needed in order to exchange and buy new products. They made it very simple and I recommend the store
    by
    • Verified Purchase
    • Recommended
    Today was a good day. A gentleman in the cleaning supplies went to get a cart for us. Then Loui...
    Today was a good day. A gentleman in the cleaning supplies went to get a cart for us. Then Louise in appliance was great. Emergency microwave on News Years Day. Thank you Louise
    by
    • Verified Purchase
    • Recommended
    There is this really skinny tall lady that works in electrical who on two separate occasions is v...
    There is this really skinny tall lady that works in electrical who on two separate occasions is very rude and nasty
    by
    • Verified Purchase
    Doing a New Kitchen & Hallway floor for my daughter in her Home.. HD has had everything we need a...
    Doing a New Kitchen & Hallway floor for my daughter in her Home.. HD has had everything we need and plenty of stock. Staff has been Great, i have been asking questions and getting great help & Ideas.. I was recently checked out at cashier by Donovan.. Great worker, personable and SUPER Helpful..
    by
    • Verified Purchase
    • Recommended
    Excellent store, employees,prices, etc LOVE IT
    Excellent store, employees,prices, etc LOVE IT
    by
    • Verified Purchase
    • Recommended
    Renee in the flooring section is AMAZING! Very helpful, informative, professional, and personable.
    Renee in the flooring section is AMAZING! Very helpful, informative, professional, and personable.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 521 reviews

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