#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(631)207-4190
Tool & Truck Rental(631)207-4193
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
10 Gateway Blvd
Patchogue, NY 11772
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Customer Store Reviews

  • 4.6 out of 521 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (521)
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Showing 1-30 of 521 reviews
Fence
A salesman from Home Depot came to my home, Showed me all kinds of fencing options. Gave me the best deal for my money. The workmen came on time. They would neat and polite And quick. I am thoroughly satisfied
by
    • Recommended
    Great customer service
    Fast and friendly customer service.
    by
      • Recommended
      Best employees!
      Not only did I find BOTH of the sales employees sweet, professional, and efficient, but SUE the cashier beat them all in all of the above categories...and as a teacher, I can tell you that the sales personnel were 100%, and Sue was above that,
      by
        • Recommended
        Great customer service
        I just bought a new Honda lawnmower, but my review has nothing to do with the product. My review is for the employee, Ralph, who helped me move the mower and load my car. He patiently waited as I had to move my son’s car seat to accommodate the mower. My wife is about due with our 2nd child and there was no way she could help me load the box. Ralph with out even knowing it, helped ease a long day with a simple gesture. I can never thank him enough.
        by
          Great customer service
          Employees are all knowledgeable in the areas where they work.
          by
            Very Friendly!
            I get what I need and it's always available! The Parking Spaces are very far from the store.
            by
              • Recommended
              Amazing customer service
              We have received the BEST customer service at Home Depot. We are seriously taken back by how well Mike Galvin took care of us. Trying to do home projects can be difficult for my senior, widowed mother so I try to help as much as I can, but as a young female I’m not knowledgeable myself. I try to help her the best I can by watching YouTube videos. Well no need to watch a YouTube video tonight after being assisted by Mike tonight. Mr. Galvin is professional, helpful, caring, proud, knowledgeable and patient. Visit this Home Depot location to receive the best customer service!
              by
                Great employee!
                As i was paying i ran into annemployee named josh he was very nice pleasant person who made me laugh and put me in a great mood. Lets just say he turned my frown upside down hes a good guy so thanks for that . There should be more people in this world like that. HAPPY NEW YEAR TO EVERYONE!
                by
                  • Recommended
                  Paint
                  Went in at 7pm to purchase a lot of paint. Vivian and Laurie were both accommodating and did a great job filling the order.
                  by
                    • Recommended
                    Helpful Ralph
                    LAST NIGHT WE HAD A GREAT GENTLEMAN NAMED RALPH THAT TIED OUR TREE TO THE CAR..
                    by
                      • Recommended
                      Grill Cover REturn
                      Bought a Grill cover, didn't fit my grill, returned it with no fuss and no problem, CSR Lisa was great helping me to return the wrong cover and I was able to get the exact cover I needed.
                      by
                        • Recommended
                        they've stepped it up here
                        excellent customer service, knowledgeable clean organized and well stocked
                        by
                          • Recommended
                          Customers are a Bother to Employees
                          Upon entering the store I asked an employee walking by where I could find what I was looking for and very condescendingly I was told there were “three bays of them down there”. Once I found what I was looking for I headed for check out where every register had a customer at it but half of the self checkout registers were closed. Which would have been understandable had there not been 3 employees standing in front of the 3 registers that actually were open, talking to each other and ignoring the one customer who was trying to get help. As I walked up to a register that had just opened up, I was yelled at by a rude employee that the register was open. Again, would have been fine if I want standing in front of it. Each employee I interacted with seemed as though customers were a burden to their social time with fellow employees or just a bother in general. This is the closest location to me and I would rather drive an additional 15 minutes to visit another location before returning to this one.
                          by
                            Saved us time!
                            Henry A was very helpful! He offered and cut our wood to the sizes we needed. He saved us a tremendous amount of time!
                            by
                              • Recommended
                              Great customer service
                              Went to HD to procure a Generac stand by generator. Thomas Jurgensen at the pro desk was extremely helpful to my wife and I. We appreciate the time he spent educating us and look forward to future purchases when applicable.
                              by
                                • Recommended
                                Shop
                                Great store & Personel
                                by
                                  I couldn’t be hoAppier with your store. If i was able to work i would live working there. I was a plumber and electrician and the people in those departments are fully qualified to answer all questions
                                  I have always been happy with all their products and if I wasn’t they would take it back right away.
                                  by
                                    • Recommended
                                    Great customer service during my return!
                                    Diana and Mia were so helpful and helped rectify an issue that the online store created. Really appreciated their help and effort to help me.
                                    by
                                      • Recommended
                                      Wonderful shopping experience
                                      I was shopping with my husband and we had a lot to buy. The store manager came over and asked if we needed help. All throughout the store the employees were helpful and friendly.
                                      by
                                        • Recommended
                                        Amazing Shopping Experience
                                        I was shopping in the Patchogue Home Depot. My son was doing an Eagle Scout Project. We had a long list of materials. The manager saw us with a list struggling. He assigned two employees to help us shop. It took very little time, the employees were fantastic. Paul the manager obviously trains them to be attentive to the customers. Best store around!!
                                        by
                                          • Recommended
                                          Great employees
                                          Wonderful shopping experience due to Renee, Susan and Annie
                                          by
                                            • Recommended
                                            Amazing service
                                            In a serious time of need, a sales person, Henry helped me beyond words. Knowledgeable, patient and helpful! We need more people like this guy in the world!
                                            by
                                              • Recommended
                                              Best Home Depot I’ve been to
                                              Love this store. I’ve been in a lot of HDs in my career but the staff here is always so friendly and always greet me with a welcome back! Recently moved to the area and I’m surprised how different it is from the stores I’ve frequented in NYC. Haven’t met an unfriendly staff member yet.
                                              by
                                                • Recommended
                                                Great help in assisting me with placing my heavy bags of landscaping rocks into my truck
                                                Ralph was such a great help to me by putting my six bags of landscaping rocks into my truck despite the very hot weather! He was polite, professional and kind. It made my shopping experience at Patchogue extremely pleasant.
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  Even with my return they were great.
                                                  by
                                                    • Recommended
                                                    Why have they moved the shopping carts to the middle of the store
                                                    I need a shopping cart or a materials cart at the entrance motbthe exits and outside if possible
                                                    by
                                                      • Recommended
                                                      Patchogue Home Depot - Quality Service. Greatly appreciated
                                                      Excellent service and the store had what I needed.
                                                      by
                                                        • Recommended
                                                        Excellent customer service!!
                                                        Mia and mike from millwork worked together to help arrange for my delivery of my doors and were able to arrange for the date I need delivery. Thank you
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          Diane L. was extremely helpful in assisting me with the order of two specialty doors and the first-time use of my Home Depot credit card.
                                                          by
                                                            • Recommended
                                                            Pro reps
                                                            If your a pro make sure Louise, Aidan, or Megan checks you out their a pleasant experience on the way out the door
                                                            by
                                                              • Recommended
                                                              1 found this review helpful
                                                              Showing 1-30 of 521 reviews

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