#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(631)207-4190
Tool & Truck Rental(631)207-4193
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
10 Gateway Blvd
Patchogue, NY 11772
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 521 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (521)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 521 reviews
Wonderful Place for many projects
Made keys copies at great price!
by
    • Recommended
    Santina is the nastiest, rudest, most condescending person I have ever encountered in customer service.
    I will never shop at this location ever again because they hire people like this woman. I will make sure my friends and family don’t either.
    by
      Excellent Staff Here
      Honestly, this staff is generally fantastic! Upbeat and interested in your needs. I receive compliments on choices. I make, and feedback when I need it.
      by
        • Recommended
        Great customer service!
        I had the pleasure of meeting John M! He was such a great help during my visit. He helped me find all the things I needed to complete my project!
        by
          • Recommended
          Home Depot’s error is costing me a lot of money
          I had to order a special color of flashing to weatherproof my brand new windows. I ordered two rolls of terratone flashing from Home Depot and I was forced to wait a week for them to be delivered to the store. I got a notification email, a text and a notification through the app that my order was ready for pick up. When I got to the store, there was only one roll of flashing. Now I’m going to have to pay my contractor a second time to waterproof my windows.
          by
            Kitchen Design
            Lisa, in the kitchen design section of the West Patchogue Home Depot, was the consumate professional. Her design tweaks and ideas will make our dream kitchen a reality!
            by
              • Recommended
              Garden area in parking lot
              The garden area that they have in the parking lot takes up some prime upclose parking spots. It's there all spring, summer and thru the fall
              by
                1 found this review helpful
                Great service
                My visit to this Home Depot was pleasant. Henry and MikeY went above and beyond to help me figure out what products to use for my project and how. I’ll definitely go there again
                by
                  • Recommended
                  Rope lighting
                  Marie knew stock and sizes and how to use together!!! She is so knowledgeable I will always make sure she helps…some stores just tell you aisle!!!! Marie was terrific
                  by
                    • Recommended
                    Great store
                    Everyone was extremely helpful throughout the store. Especially Louise Cabral and cashier Sandra in explaining things to us and helping us save money.
                    by
                      • Recommended
                      Two thumbs up for Hector in electric
                      knowledgeable and courteous
                      by
                        • Recommended
                        Annette the Cashier is Rude
                        I’m usually there 3x per week. I have never encountered such an unbelievably rude cashier as I did today. Completely off-putting and unnecessary.
                        by
                          Always a pleasure
                          Great staff friendly atmosphere
                          by
                            Buy your Handy Heater!
                            Brought my Handy Heater there! Has 4 led lights that you can have on or opt to not. I love to use LED lights at night instead of my dull night light. I wear glasses so I need it to light my way. I love the three settings. Doesn't smell like something is burning when on. It doesn't have that cancer warning either. Heats up your space quickly.
                            by
                              • Recommended
                              Easy in and easy out!
                              No matter which store I go to, I like the layout consistency. I know where everything I am looking for is at.
                              by
                                • Recommended
                                Best Staff
                                Handling customer problems. This could be a deal breaker, but this store did an outstanding job handling mine, Have purchased numerous time form here always was satisficed. Keep up the great work.
                                by
                                  • Recommended
                                  Friendly staff
                                  Friendly staff everyone is so helpful
                                  by
                                    • Recommended
                                    Good experience
                                    Was greeted at the door. Asked what I was looking for. I said, was given exact location. When I got there an employee was waiting for me already. How’s that for good service. Checked right out no waiting.
                                    by
                                      Great place to shop
                                      Staff is always friendly and helpful in my experiences. Great selection and competitive prices.
                                      by
                                      • Verified Purchase
                                      • DIY
                                      • Recommended
                                      personal experience
                                      Their products are always reliable, and durable the best is, that it's reasonably priced. I have been buying products from The Home Depot for years.
                                      by
                                        • Recommended
                                        Employee presence
                                        I never can find an associate for assistance no matter what time of day it is. They are however helpful at check out.
                                        by
                                          • Recommended
                                          Great Helpful Employees
                                          Whenever I ask for help in any department. The staff are so helpful. It makes my life a little easier. And let’s face it , anything that makes someone’s life a bit easier is really warming
                                          by
                                            • Recommended
                                            Best Customer Experience Manager
                                            Nicholas the Customer Experience Manager is the best Customer Experience Manager in the history of best Customer Experience Manager’s, believe me, everybody knows this!
                                            by
                                              • Recommended
                                              plenty of selections
                                              Parking lot is always filled so that means a lot of people shop there which means Home Depot always keep supplies for the customers to purchase
                                              by
                                                • Recommended
                                                Great team at this location! Knowledgeable and helpful!
                                                Every time I go in this HD I am impressed by the employees. Friendly, knowledgeable and always someone available to help out! Truly appreciate your hard work! Chris in plumbing was a great help! Thank you!
                                                by
                                                  • Recommended
                                                  Stacy the Cashier
                                                  Stacy was the greatest help while checking me out for my two things that I bought.. Stacy in Cashiers was the only help and she actually makes me want to shop at this Home Depot once again. Thanks!
                                                  by
                                                    • Recommended
                                                    CARPET SALE
                                                    NICE PEOPLE, VERY HELPFUL VERY HAPPY WITH OUR CARPET DECISION
                                                    by
                                                      • Recommended
                                                      INSTALLATION SERVICE
                                                      i BOUGHT A DISHWASHER ON 6/14 IT WAS DELIVERED ON 6/21 ON 6/24 (EVENING) IT LEAKED WATER ALL OVER MY KITCHEN. WHEN I CALLED HOME DEPOT, ASSISTANT MANAGER, KEVIN, WAS VERY HELPFUL BUT NOT ABLE TO HELP. I HAVE TO WAIT 3 DAYS FOR THEM TO MAKE AN APPOINTMENT FOR ME.
                                                      by
                                                        Customer service
                                                        by
                                                          • Recommended
                                                          Great Customer SERVICE
                                                          I purchased a bunch of garden supplies and was told at the $250 mark I'd get 6 months no i9nterest. That didn't happen automatically, I had to use a coupon, so my bill came in ALL DUE NOW! James in Customer Service met me, I explained my issue and he took care of it PRONTO.. Efficient, Kind and Courteous.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 521 reviews

                                                            Nearby Stores

                                                            Find Another Store

                                                            20 Farber Drive

                                                            Bellport, NY 11713

                                                            4.57 mi

                                                            Tool & Truck Rental

                                                            (631)776-2018

                                                            Pro Service Desk

                                                            (631)776-2012

                                                            Mon-Sat: 6:00am - 10:00pm

                                                            Sun: 7:00am - 8:00pm

                                                            401 Independence Plaza

                                                            Selden, NY 11784

                                                            5.84 mi

                                                            Pro Service Desk

                                                            (631)451-3330

                                                            Mon-Sat: 6:00am - 10:00pm

                                                            Sun: 7:00am - 8:00pm

                                                            346 Middle Country Rd

                                                            Coram, NY 11727

                                                            6.46 mi

                                                            Tool & Truck Rental

                                                            (631)451-8810

                                                            Pro Service Desk

                                                            (631)451-8804

                                                            Mon-Sat: 6:00am - 10:00pm

                                                            Sun: 7:00am - 8:00pm