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Filter Reviews By:Rating, Profile, Gender, Age (520)
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Showing 1-30 of 520 reviews
Jul 28, 2021
Awesome place, Deb is a huge help
Awesome place, Deb is a huge help
by
Verified Purchase
Recommended
1 found this review helpful
Jul 27, 2021
Shopping was great. Clerks knew where the item was in the store and accompanied me to the area. ...
Shopping was great. Clerks knew where the item was in the store and accompanied me to the area. Very helpful and knowledgeable.
by
Verified Purchase
Recommended
Jul 18, 2021
The Home Depot in Papillion I only went to if I absolutely had to because there customer service ...
The Home Depot in Papillion I only went to if I absolutely had to because there customer service was not good. Today I made a rather large purchase at store 3206 to replace 90ft of blown down fence. Michael an employee at the contractor desk helped through the whole visit, finding what I wanted, helping me pick through the material, load it on the carts, offered me rewards, and load it on my trailer. This kid is what customer service should be and should be recognized and offered a trainer job for Home Depot. I will shop Home Depot first as long as I am treated in the manner in which Michael treated me. Good Job MIchael and Home Depot Manager/Owner need to recognize this.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 26, 2021
Convenient store for us
Convenient store for us
by
Verified Purchase
Recommended
Jun 17, 2021
Always friendly yet professional advice is freely given when needed.
Always friendly yet professional advice is freely given when needed.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 5, 2021
Great employees!!! Helped my wife find all the tools she needed and at a great price!!! Herman,Do...
Great employees!!! Helped my wife find all the tools she needed and at a great price!!! Herman,Don and Jillian went above and beyond to help my wife and make her experience at the Home Depot, GREAT!!! Thank you all, very much!!!
by
Verified Purchase
Recommended
May 31, 2021
People at the LaVista store are always so helpful It's appreciated!
People at the LaVista store are always so helpful It's appreciated!
by
Verified Purchase
Recommended
May 20, 2021
The associates are helpful, and knowledgeable. This is a big help when gathering the supplies nee...
The associates are helpful, and knowledgeable. This is a big help when gathering the supplies needed for home projects.
by
Verified Purchase
Recommended
1 found this review helpful
May 15, 2021
Extremely helpful and well stocked. Saved me a trip back by suggesting items I forgot.
Extremely helpful and well stocked. Saved me a trip back by suggesting items I forgot.
by
Verified Purchase
Recommended
1 found this review helpful
May 5, 2021
Trying to buy a grill. Website says 12 in stock. Staff can only find 4 built ones, none in a box....
Trying to buy a grill. Website says 12 in stock. Staff can only find 4 built ones, none in a box. They've vanished. They offer us an assembled one, which we can't transport. They wouldn't offer us the hire vehicle for free (as this is their screw-up, not ours) but wouldn't of mattered anyway because it was broken down. The display model they tried to dump on us was scratched and poorly put together.
We eventually got the very-indifferent manager to refund the price (we'd bought on-line) and he couldn't even be bothered to attach the receipt to the paperwork. No staples for us!
We took the money and went somewhere totally different, bought the same item (in a box!) in less than 3 minutes from walking in the store.
Note - the floor staff were great. Chris, Dennis and TJ were very helpful and polite in trying to resolve the situation, Chris even stayed past his clocking-off time. The manager however, was completely "couldn't care less if I tried".
by
1 found this review helpful
Apr 21, 2021
Clean store, with friendly, helpful employees. The only issue I've ever encountered with Home Dep...
Clean store, with friendly, helpful employees. The only issue I've ever encountered with Home Depot is the website is not always up-to-date so I've gone with intentions of seeing something on display or "in stock" only to get there and the product was sold out or not on display. However that is not a reflection on the Papillion store, that is more of an overall Home Depot issue.
by
Verified Purchase
Recommended
Apr 12, 2021
Just LOVE this store. Everyone is so helpful, and the store is clean and employees are knowledge...
Just LOVE this store. Everyone is so helpful, and the store is clean and employees are knowledgeable.
I hope this lumber yard is around for many years to come.
by
Verified Purchase
Recommended
1 found this review helpful
Apr 11, 2021
When you go to the Lawn and Garden center, if you need any help with your lawn, ask for Gwen! I g...
When you go to the Lawn and Garden center, if you need any help with your lawn, ask for Gwen! I got very good help and expert advice!
by
Verified Purchase
Recommended
1 found this review helpful
Apr 9, 2021
The store was clean with good lighting.
The store was clean with good lighting.
by
Verified Purchase
Recommended
Apr 5, 2021
Store was clean, we ended while more stock was coming in. Staff was efficient! They did not sla...
Store was clean, we ended while more stock was coming in. Staff was efficient! They did not slack or seem to miss a beat. Folks were flagging off for easy and safe transport of large purchases, stocking quickly, greeting each other kindly as they passed each other, and paying attention to guests accordingly. Seems like the culture improves each visit.
by
Verified Purchase
Recommended
1 found this review helpful
Mar 23, 2021
Read our earlier comments written in this survey!
Read our earlier comments written in this survey!
by
Verified Purchase
Recommended
Mar 18, 2021
Small button batteries are hard to find. I was surprised to find the one I needed and some other ...
Small button batteries are hard to find. I was surprised to find the one I needed and some other not everyday needed products. Just when you think it won't be there, LOOK they just may have it. Thanks Home Depot.
by
Verified Purchase
Recommended
1 found this review helpful
Mar 14, 2021
Great people, plenty of ootions!
Great people, plenty of ootions!
by
Verified Purchase
Recommended
1 found this review helpful
Mar 14, 2021
The employees at this store go above and beyond to satisfy the customer. seriously, Made me feel ...
The employees at this store go above and beyond to satisfy the customer. seriously, Made me feel like family. took care to answer all my questions and did not make me feel like they were to busy or make me feel rushed. 5 stars...
by
Verified Purchase
Recommended
1 found this review helpful
Feb 25, 2021
Clean, friendly employees, and the garden section is good during that season.
Clean, friendly employees, and the garden section is good during that season.
by
Verified Purchase
Recommended
1 found this review helpful
Feb 15, 2021
This is the cleanest Home Depot location in the Omaha area and it also has the friendliest staff,...
This is the cleanest Home Depot location in the Omaha area and it also has the friendliest staff,
Thank-You for the great experience!
Robin Wilson
by
Verified Purchase
Recommended
1 found this review helpful
Feb 13, 2021
Scott, Bob, & Gwen we’re all very helpful & kind!! Thank you!! Date of visit: 2/13/2021
Scott, Bob, & Gwen we’re all very helpful & kind!! Thank you!! Date of visit: 2/13/2021
by
Verified Purchase
Recommended
1 found this review helpful
Feb 13, 2021
This store is the one that is nearest to me so it has become my store. There is a different franc...
This store is the one that is nearest to me so it has become my store. There is a different franchise store near me, but the selection at the Home Depot and the brands they carry is what keeps me there. My Home Depot is an older style of store, it would be pretty cool if it was one of the new ones; but as long as they have what I need- that’s all I can really ask for. Two thumbs up for me.
by
Verified Purchase
Recommended
Feb 12, 2021
High quality tools and friendly, helpful staff.
High quality tools and friendly, helpful staff.
by
Recommended
Feb 10, 2021
Papillion store has staff that is focused on customer service and can think on their feet
Papillion store has staff that is focused on customer service and can think on their feet
by
Verified Purchase
1 found this review helpful
Feb 9, 2021
Good shopping experience
Good shopping experience
by
Verified Purchase
Recommended
Feb 2, 2021
We were in the market for a new washer and dryer. Susan at the Papillion Home Depot helped us nav...
We were in the market for a new washer and dryer. Susan at the Papillion Home Depot helped us navigate the specifications and place an order. The experience was easy and stress free, especially as we had just come from another store where we would not have been able to get our W/D delivered for a full month after we needed them.
by
Verified Purchase
Recommended
1 found this review helpful
Jan 24, 2021
Friendly and helpful service!
Friendly and helpful service!
by
Verified Purchase
Recommended
Jan 16, 2021
Great style and helpful staff
Great style and helpful staff
by
Verified Purchase
Recommended
Jan 14, 2021
Amazing store great customer service skills very helpful very clean facility. I always find every...
Amazing store great customer service skills very helpful very clean facility. I always find everything I’m looking for and someone is always willing to help.