#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(402)935-2404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
712 N Washington St
Papillion, NE 68046
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Customer Store Reviews

  • 4.8 out of 520 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (520)
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Showing 1-30 of 520 reviews
Great people
I'm starting my Construction Company and I've been buying most of my tools from Home Depot I really like them
by
    • Recommended
    Superior Service
    Whenever I shop at this Home Depot there are always employees that I can rely on to make sure that I find what I came in for.
    by
      • Recommended
      Desperate need of customer service skills.
      Desperate need of customer service skills. Second Home Depot store I went to because the first one didn’t have what I needed. When walking out I look directly in the greeters eyes and said have a great day. She looked at me straight eyes, Definitely acknowledge I was there and didn’t say a thing.
      by
        Amazing customer service !
        This store has the best customer service I have ever experienced at a Home Depot!! Highly recommend!
        by
          • Recommended
          Let Home Depot help you build your new home!
          I purchased all of my appliances and flooring through the Papillion Home Depot. I am very satisfied with the support I have received.
          by
            • Recommended
            Always friendly and helpful cSR team
            by
              • Recommended
              Great Employee Service
              I can't thank two of your employees for helping me find what I needed in a rush. They were so patient and curteous. One was Marquita and the other one was Janae.
              by
                • Recommended
                Very clean and helpful employees.
                Excellent customer service yesterday at the checkout, garden and electrical!! Thanks so much!
                by
                  • Recommended
                  great store
                  by
                    • Recommended
                    Appliance help was terrific
                    I would recommend choosing appliances from Home Depot. Be sure to get help from John De Long. He is knowledgeable and committed to providing the best service for customers. He took the time to work with me in finding the right appliance and the right warranty.
                    by
                      • Recommended
                      willingness to help!
                      Some people might want to listen to someone who's been doing things longer than they've been alive... jus' sayin'...
                      by
                        • Recommended
                        Great Associates
                        Patti was great with helping us remember all the little things that go with tile and grout. Joy was awesome getting our large order scanned, very timely and accurate. Cooper & Frank were amazing at helping us load, tile & grout are very heavy.
                        by
                          • Recommended
                          Everyone treated me like a member of the family that they really like
                          I needed to replace my water heater myself and many different team members from the plumbing department provided all the technical support that I needed on my many visits and telephone calls.
                          by
                            • Recommended
                            Pattie made it worth it
                            Pattie was so amazing to our son, she was also super helpful for us finding our new washer and dryer machine. Love the people who work here all so nice
                            by
                              • Recommended
                              Excellent service
                              I was in the door and out again with my materials list in record time specifically because of Kevin in paint, Rick in tools and Joy at the checkout.
                              by
                                • Recommended
                                Great place to shop
                                I had been looking for a Troy Bilt snow blower and the Home Depot in Papillion, NE had just what I wanted. Their customer service was exceptional.
                                by
                                  • Recommended
                                  Very Helpful
                                  The associates at the Papillion Home depot store have been very helpful in my recent trips to the store. Whenever I have questions, I can easily find someone to point me in the right direction to purchase the items I need. I highly recommend others purchase home improvement and gifts from this Home Depot.
                                  by
                                    • Recommended
                                    Friendly and helpful service
                                    The store employees were very helpful and friendly, shout out to Corey and T.J. Thanks for all the help
                                    by
                                      • Recommended
                                      Wonderful store
                                      Great employees, products and very customer oriented
                                      by
                                      • Pro
                                      Great customer service
                                      Kyler did such a great job. Super Knowledgeable, friendly, helpful, and professional. More places need employees like him.
                                      by
                                        • Recommended
                                        I like to shopping at Home Depot all the time
                                        I get impact drill a great price
                                        by
                                          Very Knowledgeable employee in designing kitchen
                                          We are planning on buying new kitchen cabinets and new countertop. The kitchen cabinets and countertops are beautiful and affordable and there are many styles to choose from.
                                          by
                                            • Recommended
                                            Great help locating items
                                            Christin Bowers in the paint department was a great help
                                            by
                                              • Recommended
                                              Exceptional Customer Service... Very Impressed
                                              We recieved above and beyond customer service from our sales associates today. We had a big order and we totally forgot we had a truck bed full of cardboard to recycle *face-palm*. They could have ignored it... instead they graciously offered to help us take care the cardboard before loading up our order. It is unexpected kind gestures like that which make a huge difference. Thank you for being so helpful!
                                              by
                                                • Recommended
                                                Great store with awesome employees
                                                We shopped at this location today and Karen and Chloe in the garden center were so helpful and went above and beyond to make sure we found everything we needed. When our cashier, Marilyn waited on us, she made sure we had a pleasant ending to our shopping experience! It was such a pleasure to be treated as a valued customer from start to finish!!
                                                by
                                                  • Recommended
                                                  Friendly service
                                                  I moved here from Texas almost four years ago and have always gotten Great customer service at this location, this store knows how to get my money. I don't live close to this store but it is my go to Home Depot. Give these Great people a raise!
                                                  by
                                                    • Recommended
                                                    Knowledgeable Staff
                                                    Sheryl, in the paint dept, has been a HUGE help to us during our painting adventure in our new home. As rookies, she has made a big difference with how enjoyable this process has been. I value her experience and care, she always pays attention to details, and gives helpful advice for each of your projects or questions. Thanks, Sheryl!!!
                                                    by
                                                      • Recommended
                                                      AMAZING CUSTOMER SERVICE
                                                      THANK YOU FOR FINDING WHAT I NEEDED OVER THE PHONE AT 6AM RIGHT AT OPEN BEFORE I NEEDED TO ARRIVE TO WORK. I RECIEVED PRICING AND THE DESCRIPTION OVER THE PHONE BEFORE GOING TO THE STORE AND CHECKING OUT. RIGHT WHEN I GOT TO THE STORE - I WAS NOTIFIED TO GO TO THE FRONT DESK TO PURCHASE THE ITEMS AND DID NOT HAVE TO WAIT. THE MANAGER AND CASHIER WERE FRIENDLY AND KNOWLEDGABLE AND MADE SURE I HAD EVERYTHING I NEEDED BEFORE I LEFT. I WILL BE RETURNING HERE FOR ANY FUTURE NEEDS FOR OUR BUSINESS
                                                      by
                                                        • Recommended
                                                        I went in this Home Depot to pick up a couple of items; the cashiers & overall team was very help...
                                                        I went in this Home Depot to pick up a couple of items; the cashiers & overall team was very helpful & friendly. It's unfortunate that good customer service doesn't happen regularly anymore; had been to two other simliar stores as well. One cashier, Dickie, was especially friendly & accommodating during my visit; great customer service! He even reminded me of my military discount which i greatly appreciated! He's a Goal! I will visit again!
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        1 found this review helpful
                                                        I came in late on a Friday night. Pat met me near the door, said hello, answered my questions and...
                                                        I came in late on a Friday night. Pat met me near the door, said hello, answered my questions and even went and found the plumbing parts I needed while I finished a return! Thanks to Pat and the Papillion, NE store, I fixed my under-sink problem and got to sleep at a decent hour. Thanks Again, Pat!!
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Showing 1-30 of 520 reviews

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