#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(402)935-2404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
712 N Washington St
Papillion, NE 68046
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Customer Store Reviews

  • 4.8 out of 520 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (520)
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Showing 1-30 of 520 reviews
Great Employee
Nancy helped us locate, and address a pricing issue. Did a wonderful job, finding what we needed and getting us the best price!
by
    • Recommended
    Shopping Experience
    The Home Depot staff helped me from the time I entered the store, until I left. A great experience.
    by
      • Recommended
      Mary in the Garden Center
      Mary, in the garden center was so patient with me and very helpful. She made my shopping experience WONDERFUL!!
      by
        • Recommended
        Always Helpful and Friendly
        The Garden Center is set up so nicely with beautiful selections. Easy to shop1
        by
          • Recommended
          tools i needed
          I was looking for a saw and it was in stock
          by
            The Best Home Depot I've ever shopped.
            I bought a kit of 12 Hampton Bay Solar Lights on-line. I love them, even better than expected!! I've bought so many different Items from garden to home improvement. The best selections, clean store, clutter free. Always superior quality and fair pricing. Always a pleasure! This is my Go-To store
            by
              • Recommended
              organized
              I have always like how you handle the mulch in the spring. It is a very efficient process.
              by
                • Recommended
                Toxic Work Place
                I have witnessed more than once employees disrespecting or bulling fellow employees, this was not horse play this was clear disrespect. I told a floor manager what I witnessed and he said he would talk to the employee, This did not sound right to me, he should have got the store manager and had me explain what I had witnessed, I am wondering if the manager of the Papillion location should be investigated by Home Depot Cooperate office for supporting a toxic work environment. I will not support the Papillion Home Depot any longer.
                by
                  Great customer service
                  Gary helped us get the perfect hot water heater and was absolutely amazing answered all our questions. Steph was our cashier and she was super friendly and nice very helpful also! Great experience
                  by
                    • Recommended
                    Excellent peoples great customer service
                    I went to the home depot in Papillion and bought construction materials and the cashier help me and explained to me how I could save some money. I wish every store could have people like this. Thank you Beverly you are the best
                    by
                      Good 66
                      Great Store Very Helpful, Strong Values,Ready to Help solve any situation if they can or give other solutions I truly thank you for that
                      by
                        • Recommended
                        Excellent Service
                        We were able to place an order for special flooring to match what we had purchased from a private seller. Our salesperson went beyond our expectations to help make it happen.
                        by
                          • Recommended
                          This store if Awesome!
                          I ordered a tool chest and it was just what was needed!
                          by
                            • Recommended
                            Quickly found what I needed
                            Asked where two different items were, found them quickly, checked out quickly and was on my way. Nice!
                            by
                              • Recommended
                              Awesome selection and assistance
                              I ran into an employee need Gary. He helped me find exactly what I needed and went out of his way to take me right to the location. When he didn’t know something he asked. I’ve always found great service at this location!
                              by
                                • Recommended
                                Wonderful employees make this the BEST store!
                                The brands I wanted and the quantities I needed. Great place to shop.
                                by
                                  • Recommended
                                  Great Store horrible corporate policies
                                  Had a great shopping experience until checkout when I found out appliances don’t qualify for military discount. If you support the military then support them and don’t worry about your profit margins quite as much
                                  by
                                    Always a helpful place
                                    Papillion is a model Home Depot store. I have shopped in stores in several other states...this is the place to get help. Custom cut pipe to easy returns.
                                    by
                                      • Recommended
                                      Customer service
                                      I had to return a microwave and I had the best customer service experience I've ever had in any business experience thank you so much for the great service and opportunity to meet your customer service girls stephanie and Jen!!
                                      by
                                        • Recommended
                                        Wonderful Store
                                        I just purchased some cleaning supplies and received great service! Good layout of merchandise and good, friendly service!
                                        by
                                          • Recommended
                                          Great Experience
                                          From start to finish, a great shopping experience! Needed a little help finding what I was looking for and employee took us right to the item! He was very helpful. The cashier made us feel like she enjoyed helping us and enjoyed her job. That always helps make the shopping experience better!
                                          by
                                            • Recommended
                                            Super friendly!
                                            I love this super friendly store! They are always willing to answer questions and don't turn and "run" when they see a customer walking their way!
                                            by
                                              • Recommended
                                              Great service
                                              Always have a good experience at this store. Good service.
                                              by
                                                • Recommended
                                                Great Customer Service
                                                I went to Home Depot looking for concrete patch. Trajan was extremely helpful. He was knowledgeable and courteous. Deborah was also helpful at checkout.
                                                by
                                                  • Recommended
                                                  The friendliness and most helpful employees
                                                  Had the most refreshing experience shopping at Home Depot tonight. Pat and Beverly were so helpful and so nice. They were not just going through the motions. They went out of their way to make us feel valued. They both made us laugh and I thought, how lucky the store is to have such great employees. We talked about them all the way home.
                                                  by
                                                    • Recommended
                                                    cashier beverly
                                                    Our experience was great due to the cashier Beverly, very informative, friendly, helpful, and very knowledgeable. She got us a great deal by signing my wife up for credit card. Its awesome to see someone who loves their job. Its the best experience i ever had with a cashier. On top of that we left an item in the store and she ran out and caught us while we were driving and gave it to us. That was outstanding. You are lucky to have her as an employee.
                                                    by
                                                      • Recommended
                                                      Wow! nice change.
                                                      wonderful shopping experience! Was asked if I needed help and the employees really wanted to make sure I was satisfied! nice to know customer service is still alive and thriving! defiantly making this store my first stop if i need anything!
                                                      by
                                                        • Recommended
                                                        Great cashier
                                                        On our trip today our cashier Beverly was so sweet and amazing definitely made the visit great!
                                                        by
                                                          • Recommended
                                                          Positivity
                                                          I love that every time I go here, there’s always someone there to greet me with such a good attitude. It’s like they don’t let outside conflicts that may be happening affect their workplace. Puts me in a good mood every time.
                                                          by
                                                            • Recommended
                                                            Excellent Help
                                                            The employees at this Home Depot are very cordial and eager to help, making sure that I'm able to locate what items I'm looking for, or are willing to provide advice about a project I may be working on.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 520 reviews

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