#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(719)278-2602
Tool & Truck Rental(719)278-2608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5660 E Woodmen Rd
Colorado Springs, CO 80920
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Customer Store Reviews

  • 4.5 out of 545 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (545)
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Showing 1-30 of 545 reviews
Store is a disorganized mess
Stairs in the way, boxes down the aisles everywhere, can't run your cart down the aisles. What a mess.
by
    Excellent employees
    I bought a refrigerator at this store and all the employees were so helpful and knowledgeable. they made my shopping experience very pleasant and easy!
    by
      • Recommended
      Excellent Customer Service from Home Depot Sales Person "LHY4319", in the washer/ dryer machine area!!
      I had a refreshing experience while shoppint at this Home Depot location on 19 Apr 2024. I stopped in to look at a washer and dryer, after closing on my new home. I'm embarrassed to say that I can not recall the name of this wonderful older gentlemen who assisted me as if I were the only one in the store. There were shoppers buzzing about at every turn. This Sales Person listened closely to me, was very knowledgable, and summarized our conversation. He also provided me with a cold bottle of water and gave me plenty of time to ask questions. Thanks for a great shopping experience!!!
      by
        • Recommended
        Outstanding Customer Service
        I came into the store hoping to locate a replacement part for an old sliding glass shower door. Amy met me at the front of the store and knew exactly what I needed and where it was located. Amy is the best possible ambassador that Home Depot can have on their team. A very friendly,, knowledgeable, and professional resource!
        by
          • Recommended
          Stayed open a couple minutes to help me!
          I was looking for a plumbing fitting, but arrived just as they were closing. Without me asking them to, 4 different employees coordinated to help me find what I needed and get checked out, even though they had to stay open a few minutes after hours to do so. Above and beyond the call of duty!
          by
            • Recommended
            Confused and wasn’t helped
            Have been to this store many times but have never felt like I couldn’t be helped today I wasn’t. As I wandered looking for something I was passed by several associates who didn’t ask if I needed help and when I went to go look for help I couldn’t find any at all not a single person was around
            by
              Customer service
              The staff goes above and beyond to help
              by
                • Recommended
                Great service
                Cashier Andrew went out of his way to be helpful. And count all the change we gave him. The whole store felt festive and pleasant.
                by
                  • Recommended
                  Harry helped us!
                  We were very impressed that an employee helped us at this store. He even helped me get our water heater to the register.
                  by
                    • Recommended
                    1 found this review helpful
                    Incredible Personal Service
                    I spent $17,000 on cabinets and counter tops. The Kitchen design department provided an incredible experience. My wife and I are incredibly happy with the quality of the products and the personal service we received through the whole purchase to delivery process.
                    by
                      • Recommended
                      1 found this review helpful
                      Great Customer Service!
                      Tammy S in countertops and Kaitlyn in customer service went above and beyond to help me resolve an issue with my home depot credit card coupon saving me a ton by not having to call the credit card help number later. I recommend you clone them immediately because they rock!
                      by
                        • Recommended
                        I love this store!!
                        I can always find what I am looking for and what I need for my home and property at Home Depot. I have 5 acres and need to treat for weeds, rodents, wasps, and other irritations but Home Depot always has something that will 'do the trick'. I help a number of people with small projects within their homes and I can always find the tools, trim, lumber, or gizmo that will satisfy my friends. It is a great store to rely upon!
                        by
                          • Recommended
                          Above expectations
                          This store has top notch associates, their customer service has gone above & beyond my expectations to assist me in finding what I was looking for even when I wasn’t in the best of moods due to a family emergancy. Thank you Chris and Amy and your manager!
                          by
                            • Recommended
                            Amply stocked, but understaffed
                            Please hire more employees and insist they be attentive. It was a Monday night, so I'm not expecting there to be that many, but it seemed a little empty.. I found my Comet cleaner and my vent grate in under 15 minutes thanks to one helpful employee.
                            by
                              • Recommended
                              Look for Shelbee in the Paint Department
                              Shelbee who works in the paint department is a wonderful human being and made me feel welcome and appreciated. More employees like her please!
                              by
                                • Recommended
                                Tried overcharging me for an item by $30.
                                Spend a lot of money here. They charged me $20 more for a tree when I spent $500. I showed them it was supposed to be $20 but they said they only had the barcode to charge me $50.
                                by
                                  Great Store Great People
                                  This is my store and I get great answers and Prices
                                  by
                                    Terrific People Work Here!!
                                    This store must have great managers, because everyone I spoke with all the time I was there was happy and helpful!
                                    by
                                      • Recommended
                                      Friendly Store ...
                                      I always get a greeting at this store, and workers are always volunteering to help me find what I need.
                                      by
                                        • Recommended
                                        Great customer service.
                                        The staff was very knowledgeable and friendly. We actually had the help of two employees and they had good information. The price on the products we purchased was better than competitors pricing.
                                        by
                                          • Recommended
                                          Excellent Home Improvement Store
                                          Very knowledgeable personnel. Guides me in all my projects and where to find the items I needed.
                                          by
                                            • Recommended
                                            Lg washer
                                            Very nice washer gonna have to read the book cuz it does a lot of things
                                            by
                                              • Recommended
                                              Great Customer Service
                                              Walked into the store, was greeted by employees, and was able to order what we needed and walked out happy. Thank you Home Depot. Thank you Larry!
                                              by
                                                • Recommended
                                                Excellent service
                                                Employees are very helpful and friendly. They go above and beyond to find the supplies I need.
                                                by
                                                  • Recommended
                                                  OVER AND ABOVE CUSTOMER SERVICE!!!
                                                  Tony Grice was extremely professional, courteous and most efficient in helping my wife and I with a purchase of a Samsung Smart Electric Range, Model NE63A6511SS. He applied a customer satisfaction discount of $50 on top of the 25% sale price. He explained everything about the delivery and install in detail and was very patient in answering all of our questions. Thank you Tony!
                                                  by
                                                    • Recommended
                                                    Excellent
                                                    Great customer service!!!!
                                                    by
                                                      Buying New Dishwasher
                                                      The guy Larry was really helpful and really explained everything and helped us out alotin buying a new dishwasher. Everyone was helpful and check out was quick and painless. Overall good experience today
                                                      by
                                                        • Recommended
                                                        Charlotte got you 3 Stars
                                                        Either rude or prejudice. I’m from out of town and dark skin so not sure what the bad attitudes was all about?
                                                        by
                                                          Outstanding customer service.
                                                          This is my first visit to this store #1538. I was greeted by Charlotte in Garden Department and she is very helpful and friendly. She went above and beyond to assist me with water faucet adapters selection and I bought the one she recommended. Thank you Charlotte for your outstanding customer service!!!
                                                          by
                                                            • Recommended
                                                            More like a pet store!
                                                            Their were more pets in the store than people.
                                                            by
                                                              Showing 1-30 of 545 reviews

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