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Filter Reviews By:Rating, Profile, Gender, Age (620)
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Showing 1-30 of 620 reviews
Aug 9, 2022
Great Store
I’ve moved around a lot and shopped at hardware stores across the country, but this seems to be one of the best run big box stores I’ve been to. I’ve had fast and friendly service each visit, hope it is the same for y’all.
by
Aug 4, 2022
Friendly
Nina was great very helpful and friendly!
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Recommended
Jul 25, 2022
Helpful and Friendly Associates!
Greeted upon entry, assisted in locating the item I needed quickly. Pleasant, helpful young folks in the orange aprons!!
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Recommended
Jul 12, 2022
Susan in customer service
2nd time my husband and I have had issues with Susan at the customer service counter, she is rude, she is judgmental, and has a bad attitude. She huffed at us. I personally think its because we are an interracial couple. I will not stand in her line again.
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Recommended
Jul 12, 2022
This is my favorite store
Management and people whos been there the longest seems to be the only people ready to help, i came across to few youngsters that dont even acknowledged you while walking by, and you ask a question and they tell you flat out I DONT KNOW
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Recommended
Jul 9, 2022
Maylett is great!
Maylett was very helpful and just good energy to have help you. Thank you for going above and beyond to be helpful.
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Recommended
Jul 6, 2022
BEST PLACE TO SHOP
AWAYS FRIENDLY EMPLOYEES AND GREAT INSTOCK CONDITIONS
by
Jul 4, 2022
Paint department
I would like to commend Daniel the salesperson in the paint department for be so kind, helpful and patient with me in helping me achieve the exact color paint that I wanted. Everyone knows that matching the exact paint color takes patience and expertise of the person working in the department and a lot of trips to Home Depot. So thank you Daniel for making my painting journey eventful!,
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Recommended
Jul 4, 2022
Floor installation
Steven had great customer service and leadership skills!
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Recommended
Jun 29, 2022
Still bad service
Only self checkout, rude cashiers, no knowledge of the products, long lines to check yourself out.
No military discount, so much for military city USA.
by
Jun 28, 2022
Phenomenal Customer service
I cannot express enough how awesome the customer service in Cabinets and Flooring is at the 78249 store location!! They were very knowledgeable and patient. I will definitely shop here again for all my repair/renovation and construction needs.
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Recommended
Jun 23, 2022
Always my go to store
Everytime we visit this store the employee's are always helpful and friendly.
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Recommended
Jun 17, 2022
Neat, organized store, very pleasant staff
This location is my favorite simply because it’s shopper-friendly. I met a manager, Markus today. He is very helpful, concerned, and a pleasure to work with. He may be a reason why the employees here work so hard and are so happy. Thank you, Marcus!
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Recommended
Jun 11, 2022
Outstanding Customer Service
We shop at Home Depot all the time. But when we entered the location at zip code 78249, we were greeted by Nina, with her friendly smile and welcoming personality. She was a blessing to us coming and going as she checked us out with her warm hospitality. Loved it!
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Recommended
May 28, 2022
Horrible
Denied a military discount with my military ID in hand.
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May 24, 2022
Grateful
These days it's very refreshing to have available store associates and/or staff assist you when needed. Courtesy at its best!
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Recommended
May 5, 2022
Great products. Good selection. Great location.
The store carries great products and is well stocked. It is clean and organized in a way that is not exasperating. Parking is not a problem. We recently purchased a refrigerator, washer and dryer. Everything is in working order and we are very pleased. Would certainly recommend Home Depot!
by
May 4, 2022
Above and Beyond
After having the worse customer service experience with Zach and another employee. We want to thank Will & Nick for the great customer services they provided. Keep up the great work!! It pays off to be kind to people!
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Recommended
Apr 25, 2022
Nicest employees
My Husband and I often visit the Home Depot on De Zavala and enjoy all the employees help and friendliness.
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Recommended
Apr 15, 2022
Always helpful and very knowledgeable
I got help from three store employees who went out of their way to assist me!
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Recommended
Apr 3, 2022
Thank you
Thank you for always have a great selection of products, especially plants
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Recommended
Mar 26, 2022
Great Customer Service
Erik, was very friendly while I was checking out.
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Recommended
Mar 23, 2022
Poor treatment by corporate
This does not reflect on the average employee. They are just regular old poor people trying to make a living.
However, the rich people at the highest corporate levels treat their customers as both a given, and as unworthy of treatment befitting a valued customer.
The latest of this all too common trend is the sweet time they take actually giving back money that is refunded to the customer. When we pay, it's instantaneous, home depot gets theirs. But refunds? Several weekdays commonly pass with no actual funds transfer, and no explanation. There are exactly zero good reasons for this except for the indifference and greed of home depot's corporate executives. Other companies give instant refunds, electronic refunds.
Short of paying cash for everything, do not expect to see any refunded money anytime soon. And if you're riding a fine money line in these difficult times, either pay cash or shop elsewhere.
by
Mar 11, 2022
RUDE EMPLOYEE
MANNY GARCIA is a poor example of an employee...he was impatient and quite rude when I would ask questions...however TIM one of the managers was quite helpful and patient with all my questions..I will go back to Home Depot because of people like TIM..
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Recommended
Mar 4, 2022
Home Depot Review
I shop at the store on Dezavala Road and the staff is always very helpful and courteous.
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Recommended
Feb 27, 2022
Great Staff and Easy to find products
Staff is friendly and eager to help and educate you as needed. This Home Depot is always organized and clean.
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Recommended
Feb 18, 2022
Noah is the best!
Noah made my shopping trip so quick and easy. He was so knowledgeable and friendly, I couldn’t have asked for better customer service. Thanks again, Noah!
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Recommended
Feb 17, 2022
Great customer service
I always have a great experience when I go. The employees are so helpful, friendly, and make sure that I get all the items I need.
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Recommended
Feb 7, 2022
washer and dryer
if you happen to need a new washer and dryer talk to Manny, he can assist you in what you need.
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Recommended
Feb 4, 2022
Great associates
I bought a lot of mulch and plumbing parts and the loaders and plumber John were outstanding!