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Filter Reviews By:Rating, Profile, Gender, Age (620)
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Showing 1-30 of 620 reviews
Aug 5, 2023
Great Store
clean and well stocked employees were helpful especially in the paint department
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Recommended
Jul 16, 2023
Immediate expert help in the plumbing aisle‼️‼️
My wye adapter on my washer cold water line cracked because it was a cheaper garden fitting. The expert met me as I entered the plumbing area and asked if I needed help. He listened intently to my problem and said I could find fittings in the garden area or I could spend a few dollars more to permanently fix the leak. I told him to go for the higher priced permanent fitting fix. He walked directly to the brass wye fitting and said this will be a permanent fix. I thanked him and headed toward the checkout line. It happened so fast I didn’t get his name‼️ The plumbing expert saved me at least an hour and maybe a second trip I would have made if the garden fitting was chosen‼️🤓👍 I’ll sleep better knowing the leak and water damage potential risk is reduced to ZERO‼️‼️‼️ THANK YOU HOME DEPOT‼️‼️‼️‼️‼️
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Recommended
Jul 17, 2022
It's homemade. Not professional. Affordable.Enjoyable. Sturdy materilals.Stood still after wind and storm.
In May 2022, at 72 I built a pergola using affordable landscape timbers and cedar fence post and Locktite construction glue. My own design. I was ecstatic about my idea.The staff members were excited about my project, made sure I got what I needed. I wish I had videotaped their excitement for what I wanted to do. Very suportive.
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Recommended
Apr 29, 2024
Exceptional Service
Noah was exceptional!!!! He helped me figure out how to get the paint I neededc for my property. I was on crunch time and he helped me as quickly as he could and figure it all out for me. Saved the f day!!
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Recommended
Apr 11, 2024
Customer service
I was asked several times from different employees if I needed help finding something. And Monnie, asked me when he saw my 40lb salt bags I had on my flat bed, if I needed help loading in my car. Much appreciated!
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Recommended
Apr 8, 2024
Service was great!
John in plumbing helped me out on two visits today. He was INCREDIBLY helpful and extremely kind. He made sure I had the correct part and walked me through best practices. He may have been the most helpful person I have ever had.
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Recommended
Mar 17, 2024
The BEST HOME DEPOT IN TEXAS!
I only come to this location because of the friendly employees.
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Recommended
Mar 16, 2024
Exceptional service
Mr dave and Mr Roel helped me with my situation and were very courteous and helpful. Glad they were able to help me the way they did. Great employees at store on ih10 and Dezavala number 5
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Recommended
Mar 14, 2024
Great experience
Roel went above and beyond to meet customer satisfaction
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Recommended
Mar 9, 2024
Customer service
Noah in plumbing was extremely helpful. He helped us not only cut the PVC to the lengths we needed, but he even helped us figure out the math.
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Recommended
Feb 25, 2024
Great Customer Service
I had to return a few items and Roel assisted in the return. He was friendly and courteous, throughout the process, while crediting my account. Great customer service!
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Jan 27, 2024
This store has more merchandises than other Home Depot locations
Associates are friendly and helpul
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Recommended
Dec 29, 2023
Appliance Department
Out shopping experience was OUTSTANDING !!!!!!! We purchased a new LG dishwasher today and our purchase experience with our appliance specialist Manny was awesome !!!!!
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Dec 19, 2023
Great service
Great friendly service
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Recommended
Nov 21, 2023
I don’t steal
I work for a living and earn my money, I have no need to steal from Home Depot. Me and my wife were followed the entire time we were shopping and at the self checkout. The cashier came and took the scanner and scanned all of our items and even double checked to make sure we didn’t hide anything, without saying a single word to us. WOW!
I earn my money the honest way, I even return an item to where I got it, if I decide I don’t want it. I helped 2 customers this week at your store, that is so sad. You’re so worried about theft that your employees can’t even make time to help the poor customer. Oh and when my coupon that y’all sent me didn’t scan and I had to call the cashier back over, she literally said “what is it?”, that’s your customer service?? I spend thousands of my hard earned dollars at your store and after I help your customers out, you insult me and my wife. Please don’t shop here
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Nov 20, 2023
Service Desk was very helpful and quick to help!
Ty at service desk was a great help with returning my products, quick and straight to the point, he also helped me find the light bulb I was looking with a quick search online he found it, will definitely come back!
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Recommended
Nov 16, 2023
Beyond Dissatisfied
I ordered three items, and paid for them along with same day delivery. Three stands, each comes packed in individual boxes. Only one of the three stands were delivered. You’ve collected my money, but failed to deliver product your website says was in stock.
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Nov 2, 2023
Home Deport Friendly Store to Shop
Excellent place to shop clean, friendly, helpful and you find everything you need.
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Recommended
Nov 1, 2023
Climbing gear for arborist and tree workers
I purchase many chainsaw blades and parts from the store with no complaints The only thing I would like to suggest is that they carry more climbing gear such as ascenders descenders carabiners for holding a load and climbing ropes as well as Bull road etc all things needed to perform tree care for trimming and removals
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Recommended
Oct 11, 2023
Great Store
Keep up the great job #0588!!
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Recommended
Oct 5, 2023
Great Customer service
At my recent visit to this Home Depot, Joe at lumber and Tino at check out for lumber were fantastic associates. Jo was fast and efficient and helping me find the materials I needed and choose the best quality. He even helped me load my cart every question I had for him he knew the answer to. He’s definitely an employee you don’t want to lose! I honestly would go back just for him. He was great and made my experience fantastic, as well as Tino. He was friendly, concise, and even helped explain how to finish my project, the correct and fast way possible! He made figuring out my budget for the project a breeze, these guys really made my visit stress-free!
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Recommended
Sep 13, 2023
Great service!
Recently I needed some new hoses and I was directed to what was needed with the 1st question!
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Recommended
Sep 12, 2023
Failure of leadership
The management member by the register was so focused on closing up — even though there was still 30 minutes during regular business hours- he was insufferably rude. He yelled at the clerk who was trying to fix the hand scanner. The clerk ran to his side and left me waiting. I had to move to a different register. I asked for assistance with loading a 7 cubic foot freezer and the manager was churlish and surly. I must add for fairness sake, that the worker in the appliance section was very helpful and polite.
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Jul 21, 2023
Rude employees
This place has the worst customer service. Return guy pretty much threw my license back at me when I made a return. Employees pushing carts around stores returning things to shelves would’ve crashed into me if I didn’t stop this happen twice during one visit. I guess the customers here are not considered anything more than a distraction.
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1 found this review helpful
Jul 9, 2023
Valuable business model to consumers
I remember the first store of this business model in the 70s here in San Antonio Texas. It was called. "Builders Square". Appreciate your service and find product availability.
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Recommended
Jul 5, 2023
Great Customer Service
James and his team in the grill/garden section went above and beyond to help me find what I was looking for! Their product knowledge is top notch!
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Recommended
Jun 28, 2023
Best service in town!
This store is very clean and the employees are the reason i keep coming back, Ty at the service center was eager to help and I appreciated his patience while I decided how I wanted my delivery set up!
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Recommended
Jun 24, 2023
Great sales staff at washer dryer area
Helpful and knowledgeable
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Recommended
Jun 8, 2023
SOD
Went two times for SOD to fix yard issues. Both times the store had a good selection and the SOD was healthy!
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Recommended
May 30, 2023
Great store
Great experience shopping at this store. Staff were extremely friendly and helpful.