#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)561-6406
Tool & Truck Rental(210)561-6400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12871 W Interstate 10
San Antonio, TX 78249
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Customer Store Reviews

  • 4.5 out of 620 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (620)
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Showing 1-30 of 620 reviews
LG refrig water filters
The store was well stocked and employees were helpful in finding what I was looking for.
by
    Great Store!
    Everyone is so friendly here. This store is awesome!
    by
      • Recommended
      Helpful and Good Variety
      Have been shopping at this store for a while and always find the employees to be helpful and friendly. And If I cannot find exactly what I need, they are usually ready to tell me where I might find what I need.
      by
        • Recommended
        Fast and Friendly service
        For the past few months and as well as years everywhere you go it is hard to find employees anywhere that just simple say hi or ask if they can help you with anything. A couple of months ago I was shopping at this location and I was trying to find something in the hardware isle. There were 2 Home Depot employees standing there talking about why they didn't want to be there. I wasn't the only customer on that isle, I have worked in customer service my whole life and now own a plumbing company. I stride on customer relationships .I thought this was very inappropriate, and not once did they ask if I needed help . I had to ask them if they could help me find something. Todays visit to the store was totally different . Every employee I saw said hi, asked if I needed anything and when I went to check out , Donnie helped scan my merchandise which helped things go faster. Thankyou for improving customer service.
        by
          • Recommended
          Poor customer service and cluttered aisles
          Sales price clearly marked by product but not honored at register. The clerk even admitted he'd only just taken down the sign and even pointed to it in the trash by his side. Said it should have been taken down the previous day. That's an error I shouldn't have been penalized for.
          by
            Treean was my cashier loved him! So sweet.
            I bought and heat gun, he was the first cashier to help, very outgoing and sweet.
            by
              • Recommended
              Great customer service
              Its always awesome here
              by
                • Recommended
                Best Home Depot by far....
                This Home Depot is the best, the store associates have the best custom service skills.
                by
                  • Recommended
                  Very Helpful
                  Waylan was very helpful in answering all our questions to make our DIY project a success.
                  by
                    • Recommended
                    Best associates of any home depot
                    Danny was great. Im used to loading osb and sheetrock myself but he was happy to help me out and offered before i even asked. Great guy
                    by
                      • Recommended
                      Great shopping experience
                      Home Depot employees glad to wait on customers. Make you feel like they care about you being in the store, and are very knowledgeable about their products. You don't find that very often today in the big stores.
                      by
                        • Recommended
                        Veronica in Power tools is a Milwaukee Rock Star :)
                        Home depot is like an addiction to me but Veronica in Power tools makes it worthwhile she is knowledgeable in all aspects of cordless power tools (My preference is Milwaukee) and always tries to appease my taste even when i need to price match an item,,, Ask for her you will be happy you did.
                        by
                          • Recommended
                          Loss prevention employees need training and professionalism
                          Your Loss prevention team needs to be trained properly and taught professionalism before they get hurt and home depot gets sued. This being written by a professional fighter who was threatened by the ignorance of a power tripping loss prevention employee that made a pointless scene for no reason.
                          by
                            Convenient location
                            Zevo Spray works great also purchased Medina Hasta Grow, greatest plant food ever
                            by
                              • Recommended
                              Great people
                              Sampson is the best! Cute, helpful and funny! Put a smile on my face!
                              by
                                • Recommended
                                Great employee JAMES!!!
                                Came in late on the day before Thanksgiving to find a Christmas tree. Store was closing and James didn't flinch or roll his eyes. He had a sense of humor that was right up my alley!!!! Got the perfect tree and I want to thank him. Awesome dude! Thanks Home Depot!
                                by
                                  • Recommended
                                  Darby is D-bomb!
                                  This location has an exemplary resource named Darby! Attentive, knowledgeable, and articulate.
                                  by
                                    • Recommended
                                    Great staff
                                    Maria our cashier was wonderful when we had a huge order. She also got help to load everything. Daniel, Robb and Gerald were careful loading our huge order and did it with a smile. Thank y’all
                                    by
                                      • Recommended
                                      Go to gardening
                                      Because Maria is very sweet
                                      by
                                        • Recommended
                                        Great service here!
                                        I really enjoy shopping here. The employees are very helpful and the seem to have a little better stock of the things I need compared to a few of the other stores I have shopped at.
                                        by
                                          • Recommended
                                          Home Depot's Greatest Employee
                                          This is my favorite Home Depot and have been using it for over 30 years. I rarely have a problem and find the employees warm, friendly and helpful. Today there was an unusual problem. To the rescue came Mary Rivera who took care of it. A long time employee, she took on the challenge, and just about singlehandedly, found a solution and maintained my faith and loyalty to Home Depot.
                                          by
                                            • Recommended
                                            Great Service
                                            I manage an Assisted Living Facility for the elderly. When I have different repairs to do or things to buy to fix up my facility, I always stop at #0588. The staff there are great! They've always answered any questions I have and given me different ideas and solutions! You have a great team!
                                            by
                                              • Recommended
                                              Great Customer service
                                              We have shopped at this Home Depot for 36 years and have always had great service.
                                              by
                                                • Recommended
                                                Great staff
                                                Great attitudes very helpful and knowledgeable
                                                by
                                                  • Recommended
                                                  Employee Maria
                                                  She is the best person in the world. I was having a extremely bad episode and she had no idea. However, her outstanding respect and professionalism got me to snap out of a trigger. Thank you so much Maria!
                                                  by
                                                    • Recommended
                                                    Great customer service!
                                                    Stephen,George, and Phil resolved a problem with a weed whacker return/exchange fairly and to my satisfaction. Stephen even opened the box before I left to make sure the unit was complete. They were friendly and knowledgable. Great customer service.
                                                    by
                                                      • Recommended
                                                      Great employees
                                                      Employee always available and friendly.
                                                      by
                                                        • Recommended
                                                        Great People-need more staff
                                                        i am remodeling a home so there have been many trips to HD - the staff is helpful, but the waiting time for assistance is long due to limited staff
                                                        by
                                                          • Recommended
                                                          Best Customer Service Ever
                                                          This store has amazing customer service. I was greeted by 3 employees during my short trip here. Nina in the garden center has exceptional customer service skills. One of the best experiences I've ever had at a home improvement store.
                                                          by
                                                            • Recommended
                                                            Awesome Employees
                                                            This Home Depot exemplifies customer service. The employees are always friendly and they ask you if you need assistance. I'm usually scouring a DIY store looking for help. Not here! Thank you, Home Depot at DeZavala!
                                                            by
                                                              Showing 1-30 of 620 reviews

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