#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)377-1410
Tool & Truck Rental(972)377-1404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4600 State Hwy 121
Plano, TX 75024
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Customer Store Reviews

  • 4.6 out of 363 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (363)
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Showing 1-30 of 363 reviews
Excellent pro desk service!
Excellent pro desk service!
by
  • Verified Purchase
  • Recommended
The store was very nice and clean employees was great especially a very young lady name Shay. She...
The store was very nice and clean employees was great especially a very young lady name Shay. She was polite and very active with me.
by
  • Verified Purchase
  • Recommended
GREAT CUSTOMER SERVICE!
GREAT CUSTOMER SERVICE!
by
  • Verified Purchase
  • Recommended
clean store. Lots of precautions to be safe. most all customers I saw were also took all precauti...
clean store. Lots of precautions to be safe. most all customers I saw were also took all precautions too. Quick help even the associate did not belong to that department. Most of this people are fairly knowledgeable, courteous and did not waisted time in unusual conversation. Thank You. P. S. :I would like to give 4 and 1/2 star .But I do not know how to do that.
by
  • Verified Purchase
  • Recommended
ambille was very helpful .
ambille was very helpful .
by
  • Verified Purchase
  • Recommended
love this store as the Original served Frisco store//great products and employees
love this store as the Original served Frisco store//great products and employees
by
  • Verified Purchase
  • Recommended
Phil in the Paint Department was awesome! Very knowledgeable, patient and personal. Made our wh...
Phil in the Paint Department was awesome! Very knowledgeable, patient and personal. Made our whole process quite enjoyable. Kudos to excellent customer service!
by
  • Verified Purchase
  • Recommended
Sales representatives and cashiers at this Home depot Location , and very informative and helpful...
Sales representatives and cashiers at this Home depot Location , and very informative and helpful in finding the right tool/ item for my needs. We Never get such help and information with online purchases over the internet / online stores only.
by
  • Verified Purchase
  • Recommended
We had to return a rug that was ordered online and not what we wanted once it arrived. It was so...
We had to return a rug that was ordered online and not what we wanted once it arrived. It was so easy to plop it in the SUV and go to our closest Home Depot and return it. There were multiple people at stations ready to help us, the cashier was very efficient and friendly and it has highly motivated us to continue to shop online with Home Depot. They do a really great job, both online and with any necessary returns.
by
  • Verified Purchase
  • Recommended
Great store, good location, best staff!
Great store, good location, best staff!
by
  • Verified Purchase
  • Recommended
the store close to my home, and provide good service to explain my question
the store close to my home, and provide good service to explain my question
by
  • Verified Purchase
  • Recommended
Awful customer experience. Associate named Nick and Alysa were very rude and unprofessional. They...
Awful customer experience. Associate named Nick and Alysa were very rude and unprofessional. They told me to call manufacturer for a defective paint brush Alysa was laughing at me the entire time while I was trying to understand why they wouldn’t honor my exchange.
by
  • Verified Purchase
Really good employees that care about their customers. They go that "extra" mile in customer serv...
Really good employees that care about their customers. They go that "extra" mile in customer service!
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Clean store
Clean store
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Absolutely one of the best place for your construction and hardware requirements. Garden center i...
Absolutely one of the best place for your construction and hardware requirements. Garden center is well stocked. Fruit tree and other trees ,vegetables seasonal flowers and all well stocked with verity and good quality. Lumber dept. is also good. You lost one star because some times it is hard to find help. Staff is not only helpful but very friendly.Pest control chemical area seems to be congested. Thank You
by
  • Verified Purchase
  • Recommended
1 found this review helpful
IT WAS A GREAT EXPERIENCE THE CASHIER HELPED ME OPEN A HD CARD AND EXPLIANED THE BENEFITS THEREIN
IT WAS A GREAT EXPERIENCE THE CASHIER HELPED ME OPEN A HD CARD AND EXPLIANED THE BENEFITS THEREIN
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Love this store. They always have a better selection than their competitor.
Love this store. They always have a better selection than their competitor.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
It is the best Store . I visited many but this is simply the best.
It is the best Store . I visited many but this is simply the best.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
VERY HELPFUL AND CASHIER VIJAI WAS VERY KIND
VERY HELPFUL AND CASHIER VIJAI WAS VERY KIND
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Store manager was kind of rude to reject my return on a defective product purchased today. Worst ...
Store manager was kind of rude to reject my return on a defective product purchased today. Worst part wast that she wasn't interested in learning how this product was defective. I've been shopping here often in the past but today would be the last time.
by
  • Verified Purchase
Your store is all ways clean. I find your associates to be very helpful when I have I need fo...
Your store is all ways clean. I find your associates to be very helpful when I have I need for some thing. I go to your store several times a week. your associates tell me I live in the store all the time every one knows me very well. I only go to the Home Depot on Ohio and Hwy and Hwy 121.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
The Cashire Mr.Vijai is very friendly and helpful
The Cashire Mr.Vijai is very friendly and helpful
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very helpful staff
Very helpful staff
by
  • Verified Purchase
  • Recommended
Customer service personnels were very helpful
Customer service personnels were very helpful
by
  • Verified Purchase
  • Recommended
1 found this review helpful
very nice people
very nice people
by
  • Verified Purchase
1 found this review helpful
Good store fair prices and good inventory and good employees. You have some keepers there.
Good store fair prices and good inventory and good employees. You have some keepers there.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I have shopped at this store for years and it still is my go to store for parts and gardening sup...
I have shopped at this store for years and it still is my go to store for parts and gardening supplies.
by
  • Verified Purchase
  • Recommended
I am extremely happy with most of the staff
I am extremely happy with most of the staff
by
  • Verified Purchase
  • Recommended
This store has consistently outstanding service from its employees. It has become my favorite sto...
This store has consistently outstanding service from its employees. It has become my favorite store since moving into this area 20 years ago. The store is always clean, products are easy to find and, if I need help locating an unusual product, the employees always know right where it is.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I've visited two times in the past week. Both times in different departments employees were less ...
I've visited two times in the past week. Both times in different departments employees were less than helpful. One seemed as if he couldn't care to be there, the other in the paint department was actually rude. Paint match did not work even though I had a sample large enough cut out of my wall for the match. Customer service goes a long way Home Depot. Take a lesson from your cashier Joe, who is over 80 years old but extremely friendly and helpful. He was a bright spot in the store during my visit.
by
  • Verified Purchase
Showing 1-30 of 363 reviews

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